Role Description The Sr. Auto Examiner (Commercial) is primarily responsible for handling Commercial Auto Claims, including property damage, property damage liability, rental management, and other applicable coverages. This role requires exceptional time management, attention to detail, outstanding communication skills, and a commitment to timely claim resolution. - Promptly analyze first reports and contact insureds/claimants within required hours, demonstrating strong time management and timeliness. - Effectively evaluate contract language and identify coverage issues with meticulous attention to detail. - Create and execute an action plan for accurate and timely investigation and loss analysis. - Maintain an active file diary to ensure claims progress toward timely resolution. - Establish accurate and timely reserves within required timeframes. - Recognize and refer appropriate files for recovery. - Adhere to all internal, statutory, and regulatory compliance requirements. - Identify potential fraudulent claims through careful review and analysis. - Manage the use, work product, and expenses of outside vendors efficiently. - Evaluate claim facts and negotiate settlements with professionalism and clarity. - Develop and maintain strong business relationships with internal and external customers through clear, timely communication. - Serve as a resource to less experienced Examiners. - Support workload surges and/or Catastrophe Operations as needed, including working overtime, nights, and/or weekends during designated CATs. Qualifications - Full knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations. - Ability to work effectively both in-person and remotely. - Inquisitive and curious mindset for investigating, evaluating, analyzing, and interpreting information. - Ability to analyze and prioritize multiple competing priorities, including claim receipt, telephone calls, email, mail, text messages, and other sources of information. - Exceptional skills in: - Time management and the ability to multi-task efficiently. - Attention to detail in all aspects of claim handling. - Verbal and written communication, ensuring clarity and professionalism. - Customer service, investigation techniques, organization, negotiation, and reserving. - Innovative thinking and adaptability. Company Description Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

• Conduct investigations as they adjust 1st party property claims. • Investigating losses to determine coverage and the extent of indemnity owed under the policy. • Retaining and managing outside vendors and experts as part of a quality claims investigation. • Obtaining and reviewing evidence, reports, and records. • Establishing appropriate reserves, as warranted throughout the claims investigation. • Processing expense and indemnity payments, as appropriate. • Maintaining an organized and efficient workflow, including keeping an active diary on each open claim file. • Providing superb customer service in a fast-paced environment. • Drafting detailed correspondence, including coverage position letters and reservation of rights letters.

Role Description As a Total Loss Adjuster, you will be responsible for evaluating claims and making determinations on properties, vehicles, or assets that have been declared a total loss. This involves: - Conducting thorough investigations - Assessing damage - Estimating the value of the loss - Negotiating settlements with policyholders - Calculating total loss values - Explaining offers to policyholders - Securing total loss paperwork from customers - Communicating with lienholders This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region. Qualifications - Bachelor's degree in business or a related field preferred. Experience in lieu of degree considered. - Adjusters license required. Requirements - At least 1 – 3 years of insurance industry experience, claims processing, or a related field is preferred. - Excellent communication, negotiation, and interpersonal skills. - Ability to multitask and prioritize work effectively in a fast-paced environment. - Familiarity with industry-specific software and tools for valuation and estimation. - Analytical thinking and problem-solving skills. - Attention to detail and accuracy in assessments. - Ability to remain objective and impartial in assessing losses. - Strong negotiation and conflict resolution abilities. - Time management and organizational skills. Benefits - 401(k) Retirement Savings Plan with employer match. - Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance. - Paid Time Off, Holidays, and Leave programs. - Flexible spending accounts. - Basic Life Insurance and Voluntary Life/ADD. - Voluntary Short Term and Long-Term Disability.

• To handle losses and claims for property and casualty insurers • Examines insurance policies and other records to determine insurance coverage • Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim • Consults police and hospital records and inspects property damage to determine extent of company's liability • Estimates cost of repair, replacement, or compensation • Prepares report of findings and negotiates settlement with claimant