• Provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment • Communicating with all Specialty Pharmacies (SPs), Closed Door Pharmacies (CDPs) – including Genoa, and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. • Building and upholding the integrity of Neurocrine Biosciences pharmacy distribution network by conducting all vetting activities within an assigned geography • Provide support & education to all HCP entities on coverage issues for on-label prescriptions for Company products already in process; access support services, processes and forms; education on payer specific coverage issues and Company patient financial support programs • Subject matter expert on regional and national payer coverage policies & processes • Work cross-functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations • Work closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements • Ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback • Continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency

• Embed a consistent operating business system across the function, connecting strategy, execution, and results • Ensure priorities are clearly articulated, aligned across teams, and reinforced through operating cadence and metrics • Run the Technology & Growth operating rhythm, ensuring discipline, clarity, and follow‑through. • Prepare leaders with the right insights, questions, and materials to drive informed decisions, not just updates • Track actions and commitments across forums and drive accountability through closure • Apply structured problem‑solving and continuous improvement principles to remove friction in how the organization operates • Identify root causes, design countermeasures, and support adoption of improved ways of working • Support change management efforts to ensure new processes, tools, and behaviors are understood, adopted, and sustained • Leverage AI and digital tools to improve: Analysis, synthesis, and executive content creation • Partner closely with Finance to support business cases, investment requests, and funding decisions • Track benefits realization and performance against plan • Help to connect effort to impact and outcomes to value creation

• Lead day-to-day RPM operations including patient enrollment, device deployment, operations workflows, and billing operations • Develop scalable operational processes and standardized procedures • Support growth of RPM enrollment across provider networks • Monitor operational KPIs such as activation rates, enrollment, retention, and billing capture • Lead operational improvement initiatives to increase efficiency and scalability • Manage operational teams including enrollment staff, device logistics, and billing personnel • Partner with finance to track program revenue, cost per patient, and margins • Ensure compliance with CMS RPM billing requirements (CPT 99453, 99454, 99457, 99458) • Collaborate with clinical, IT, and product teams to implement new digital health technologies • Recruit, train, and mentor operational staff • Develop staffing models to support program growth • Conduct performance evaluations and coaching • Foster a culture of accountability and continuous improvement • Manage RPM operational budgets • Monitor revenue per patient per month (PMPM) • Ensure accurate billing and documentation compliance • Optimize operational cost-per-patient metrics

• Asset Retrieval: Proactively visit external builder websites to identify and "grab" necessary marketing assets, technical specs, and property details. • Basic Floor Plan Interpretation: Read and interpret basic floor plans to identify key features like room counts, master suite locations, and bathroom configurations. • Property Documentation: Capture and document detailed information from builder materials, including exterior images, square footage, and parking details. • Listing Management: Ensure all property data is accurate and consistent before submission to MLS platforms—similar to high-level MLS input/screening. • Quality Assurance: Perform quality checks to validate that listing information aligns with the source documents provided by builders. • Problem Solving: Act as a front-line troubleshooter. You are expected to resolve everyday hurdles independently, escalating only highly unusual or complex situations to the COO.