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Founded in 2015, DocGo is a leading provider of mobile medical services and transportation, operating across 31 U.S. states and the United Kingdom, with over 5,
Clinical Program Consultant – Virtual Care Management
Location
United States
Posted
40 days ago
Salary
$38 - $45 / hour
Seniority
Senior
Job Description
Clinical Program Consultant – Virtual Care Management
DocGo Inc.
• Lead the design, refinement, and scaling of virtual care management programs (PCM, CCM, TCM, RPM) • Establish and standardize best practices, workflows, and operating procedures • Ensure programs align with regulatory requirements, payer guidelines, and industry standards • Identify opportunities for innovation and continuous improvement across all VCM services • Define key performance indicators (KPIs) and success metrics for all VCM programs • Develop frameworks for measuring clinical outcomes, patient engagement, and operational efficiency • Analyze program data to drive performance improvements and inform strategic decisions • Partner with leadership to report on program effectiveness and ROI • Serve as the internal expert on virtual care management programs, including billing, compliance, and operational best practices • Provide guidance on program expansion, payer strategies, and service offerings • Train and mentor VCM management and frontline staff on program protocols and best practices • Support onboarding and ongoing education initiatives
Job Requirements
- Significant experience in virtual care management programs (PCM, CCM, TCM, RPM)
- Demonstrated success in program development, implementation, and optimization
- Strong understanding of CMS guidelines, billing requirements, and compliance considerations
- Experience developing workflows, SOPs, and performance metrics
- Proven ability to analyze data and drive operational improvements
- Experience training, mentoring, or advising care management teams
- Clinical background (RN, NP, or similar) or equivalent healthcare leadership experience (preferred)
- Experience in value-based care models (preferred)
- Familiarity with digital health platforms and remote care technologies (preferred)
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
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