• Negotiate value-driven renewals and contract changes while ensuring a superb customer experience. • Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams. • Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities. • Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer. • Establish cooperative working relationships with customers. • Lead forecasting discussions and pipeline reviews with internal colleagues. • Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks. • Get a mini-MBA! You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives.

• Own and deliver against revenue growth targets and embedded penetration goals across assigned portfolio. • Proactively build, manage, and advance a pipeline of expansion opportunities within existing accounts. • Lead the full sales cycle for upsell and cross-sell opportunities—from identification through proposal, negotiation, and close. • Drive increased adoption of leasing and value-added services, expanding Merchants solutions across all clients. • Maintain full ownership of each client relationship, ensuring 100% retention while protecting and growing revenue streams. • Act as a trusted strategic advisor, delivering insights and solutions that strengthen long-term partnerships. • Drive and sustain full embedded lease and services penetration targets across all accounts.

• Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices. • You contribute to maximize store sales, and monitor sales progress & results against key targets. • Assist in leading and developing the store team. • Staff management such as hiring, training, and performance evaluation (in collaboration with the Store Manager). • Coaches, motivates and inspires individuals to maximize their performance and discuss the team progression with the Store Manager. • Ensure the store is looking great by displaying our products in accordance with corporate VM guidelines. • Maintain positive work environment and communication with all level of management and staff. • Ensure company’s policies & procedures are followed and suggest improvements.

Workday Grants Manager - AMS</h2> Remote locations Chicago - 550 Van Buren New York - 1166 Ave of Americas Toronto - 55 University Ave time type Full time Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Workday Grants Manager will support the ongoing delivery of Application Managed Services (AMS) for Workday Grants Management clients. This role serves as a functional subject matter expert, providing hands‑on support and optimization of Workday Grants configuration, including award management, grants billing, and financial and regulatory reporting. The Grants Manager will partner with clients and internal teams to resolve issues, support enhancements, and ensure stable, compliant, and high‑quality Workday Grants solutions in a post‑production environment. Required - Minimum 3&ndash;5 years of proven experience in roles directly implementing or supporting Workday Grants Management, with hands‑on ownership of Grants configuration in a production or post‑production (AMS) environment. - Demonstrated experience serving as a functional subject matter expert for Workday Grants, including award setup, post‑award management, grants billing, and financial and regulatory reporting. - 3&ndash;5 years of experience analyzing business requirements, producing functional specifications, supporting testing activities, troubleshooting complex production issues, and interfacing directly with clients and business stakeholders. - Strong ability to translate research administration and sponsor requirements into scalable, compliant Workday Grants solutions. - Experience supporting ongoing optimization, enhancements, and issue resolution within Workday Grants as part of an Application Managed Services (AMS) or managed support model. - Bachelor&rsquo;s Degree in a field related to this position or equivalent relevant work experience. - No travel required, unless requested by the client. Preferred Skills & Experience - Holds an active Workday Certification, with Workday Financials or Workday Grants certification strongly preferred. - Prior experience supporting Workday Grants in AMS / PPS / Managed Services environments, including Tier 3 client support. - Hands‑on experience with Workday Grants billing processes, sponsor invoicing, revenue recognition, and compliance‑driven reporting. - Experience supporting medium to large‑scale Workday Financials and Grants environments, including cross‑module dependencies with Projects, Procurement, Expenses, Payroll, and Financial Accounting. - Experience with Accounts and Payroll Accounting, including understanding of downstream impacts to grants billing, costing, and reconciliation. - Strong experience with Workday reporting, including delivered and custom reports used for grants oversight, billing, and audit support. - Strong proficiency with Excel, including reconciliation, variance analysis, and support of billing and reporting activities. - Prior team leadership or mentoring experience, including reviewing work, coaching team members, and supporting knowledge transfer within an AMS model. The estimated base salary range for this job is $135,000 - $165,000 (USD). The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron&rsquo;s annual incentive compensation program, which reflects Huron&rsquo;s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $162,000 - $198,000 (USD). The job is also eligible to participate in Huron&rsquo;s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Manager Country United States of America