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CorServ logo
CorServ

Innovative Payment Card Issuing

Fraud Detection Analyst

Financial CrimeFinancial CrimeFull TimeRemoteSeniorTeam 51-200Since 2009H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 9 moreAll locations: Alabama | Florida | Iowa | Kentucky | Nebraska | North Carolina | Tennessee | Texas | Wisconsin | Wyoming

Posted

24 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Fraud Detection Analyst

CorServ

• Work cases making outbound calls to verify suspected fraudulent authorizations • Work chargeback and dispute cases for VISA and Mastercard programs as needed • Work closely with the Fraud Analyst and Risk Manager to identify fraud patterns and resolve trends • Review FDWC cases • Make outbound calls/emails to cardholder to verify authorizations • Review suspect payments • Review active fraud patterns as needed • Act as secondary to Fraud Analyst for administration • Other duties as assigned

Job Requirements

  • Strong analytical, logical, and problem-solving skills
  • Strong verbal and written communications
  • Strong organizational skills
  • Ability to multitask and work with minimal supervision within a team environment
  • Ability to maintain a high level of professionalism in a fast-paced environment
  • Ability to interact successfully with all members of the team in a remote environment
  • Remain focused on the task at hand while remaining available for assistance with additional tasks as they arise
  • Ability to interact in a professional manner with cardholders via phone and email
  • Authorization fraud experience
  • Defense Edge experience
  • BS/BA preferred
  • Ability to work within CorServ's footprint (AL, FL, GA, IA, KY, NE, NC, TN, TX, WI, WY)

Benefits

  • Competitive compensation package
  • Company-paid benefits package including medical, dental, and vision
  • Generous PTO plan
  • 401k match
  • Ability to work in a remote environment

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