Role Description Primary job responsibilities include: - Posting checks and wires, balancing/auditing accounts, and assisting clients with billing/statement problems. - Providing effective communication with clients and staff, handling inquiries and issues in a courteous, professional, and timely manner. - Researching and applying daily cash (check, ACH, wires, and credit cards) to accounts for the LOBs assigned utilizing Excel spreadsheets. - Supporting downloading lockbox files and completing reconciliation as needed. - Entering daily/weekly credit/debit adjustments into financial systems. - Working closely with clients, brokers, and TPAs on various problems and concerns regarding billing, statements, and eligibility issues. - Researching, reconciling, auditing, resolving, and making balance adjustments on accounts, when necessary, in collaboration with the Sr Billing. - Managing tracking of adhoc billing in various Versant systems and applying funds. - Establishing work procedures and processes for Billing and Accounts Receivable Department that support company and departmental standards and strategic directives. - Maintaining and supporting any SOX and/or SOC related control activities, retaining evidence as needed per definition. - Supporting the month-end close across all of Finance. - Learning and following departmental procedures which include phone and R/T queue responsibilities and activities. - Preparing various journal entries and reviewing all balance sheets and reconciliations. - Responding to inquiries from group customers, providers, and Client Managers regarding receivable balances due. - Preparing and updating Excel spreadsheets to track Accounts Receivable and collection efforts. - Supporting the Senior AR Representative with various reconciliations for month-end close. - Participating in training and educational activities necessary to fulfill departmental goals. - Identifying pending issues and bringing them to the attention of the supervisor/manager. - Assisting in special projects and department initiatives as assigned. - Assisting and supporting process improvements for Billing and Accounts Receivables. - Diffusing and escalating challenging situations. - Performing other duties as assigned by leadership to support the overall success of the Billing and Accounts Receivable Department. Qualifications - High School Diploma/GED or equivalent. - 1-2 years experience in the insurance, health, or vision care industry required. - Proven experience in Accounting – Accounts Receivable and Collections. - 2-3 years of Accounts Receivable experience preferred. - Experienced and skilled in working with Microsoft Excel and Word. - Proficient in Microsoft Excel features such as sorting, filtering, formulas, and vlookup compares. - Preferred prior experience in customer service and/or accounting knowledge. - Excellent computer skills and proficiency with word processing and spreadsheets. - Excellent verbal and written communication skills to communicate with clients via phone and written correspondence. - Ability to prioritize multiple tasks appropriately. Requirements - All Associates must comply with HIPAA as it pertains to disclosures of protected health information (PHI). - Associates may have access to covered information, cardholder data, or other confidential customer information which must be protected at all times. - Associates must adhere to all data security guidelines established within the Company’s Privacy & Security Training Program. Benefits - Comprehensive and competitive total rewards package designed to support health, financial well-being, and work-life balance. - Medical, dental, and paid vision coverage. - Paid time off and company holidays. - Retirement savings with employer contribution. - Employee wellness resources and professional development opportunities. - Additional benefits may include flexible work arrangements and employee assistance programs. Company Description Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.

Role Description We are seeking an experienced Accounts Receivable Specialist to join our revenue cycle team. The ideal candidate will have a strong background in professional billing or working in a doctor's office, with a preference for experience in Federally Qualified Health Centers (FQHC). The position requires a detail-oriented and collaborative professional responsible for the implementation, configuration, optimization, and support of Epic’s Resolute Professional Billing (PB) module. This role ensures accurate and efficient billing workflows, charge capture, claims processing, and reimbursement across the healthcare revenue cycle. Familiarity with Massachusetts healthcare regulations, electronic health records (EHRs), and related software is essential for success in this role. - Enter and review charges for accuracy, ensuring proper coding and compliance with payer requirements - Utilize the charge router within Epic to route charges efficiently and accurately to the correct claim workflows - Identify and resolve charge capture errors or discrepancies to prevent billing delays - Prepare, review, and submit electronic and paper claims through Epic and various clearinghouses, ensuring compliance with FQHC billing guidelines and Massachusetts-specific regulations - Apply claim form logic to review and resolve formatting errors before submission - Liaise with insurance companies to resolve discrepancies, missing files, and claim rejections - Analyze claim form logic, including UB-04 and CMS-1500 formats, to ensure proper billing practices are followed - Monitor claims for timely submissions by working closely with follow-up colleagues to address rejected or denied claims - Assist in managing accounts receivable by identifying trends in denials or delays - Perform payer appeals on denied claims as needed - Leverage Epic systems and other EHRs to support billing workflows, payment posting, and reporting - Reconcile daily payment batches to ensure all funds are accounted for and discrepancies are resolved promptly - Monitor unapplied payments and resolve posting errors in a timely manner - Work with banking institutions to ensure accurate deposit processing and address returned or rejected transactions - Function as a point of contact for inquiries related to payment posting and ERA processes - Generate and analyze payment posting and cash reconciliation reports to identify trends and areas for improvement - Maintain and update patient accounts and payer information in the system as needed - Collaborate with IT and billing teams to address system-related issues impacting billing processes - Ensure billing practices comply with FQHC-specific guidelines, Massachusetts healthcare regulations, and payer rules - Stay updated on changes to coding guidelines, billing codes, payer policies, and industry best practices - Participate in internal and external audits as required - Partner with clinical, coding, and health information teams to resolve billing documentation issues - Communicate effectively with insurance companies, patients, and other stakeholders to address billing inquiries - Review billing dashboards as a tool to monitor performance metrics and identify denial trends - Provide feedback to leadership on areas for improvement within billing workflows - Provide excellent customer service when assisting with account inquiries or payment concerns - Other duties as assigned Qualifications - High school diploma or equivalent required; associate or bachelor’s degree in business, healthcare administration, or a related field is preferred Requirements - Knowledgeable of Massachusetts healthcare billing regulations and payer requirements - Minimum of 3-5 years of experience in medical billing, preferably in an FQHC or professional billing setting - Proficiency in Epic resolute professional billing processes - Strong understanding of claim form logic and payer-specific billing requirements - Familiarity with Massachusetts healthcare regulations and insurance processes - Knowledge of medical coding (CPT, ICD-10, HCPCS) and compliance requirements - Excellent attention to detail, organizational skills, and the ability to meet deadlines - Strong communication and problem-solving skills - Solid communication skills across stakeholders, diligence, and problem-solving skills - Experience in Microsoft Office Suite - Must have a strong commitment to quality assurance and exceptional customer service - A strong commitment to C3’s mission Desired Other Skills - Familiarity with the MassHealth ACO program - Familiarity working in Federally Qualified Health Centers (FQHC) - Experience with anti-racism activities, and/or lived experience with racism is highly preferred Benefits

Role Description Für unsere offene Position als Sachbearbeiter im Kreditmanagement suchen wir dich! Starte im Captive Finance Team und sei verantwortlich für die Geschäftsentwicklung des Kreditgeschäfts und das Inkasso unseres AUTO1.de Finance Departments. Der Schwerpunkt der Finance Abteilung liegt auf der Unterstützung des Managements bei strategischen und finanziellen Entscheidungen. - Bearbeite unser internationales Autohero Consumer Finance Portfolio und gewährleiste einen reibungslosen Service - Bei der abwechslungsreichen Tätigkeit aus telefonischem und schriftlichem Support kommunizierst du mit Kunden, Dienstleistern, Ämtern und Behörden - Führe Verhandlungen zum Beispiel zu Stundungen, Zahlpausen und übernimm weitere Vereinbarungen mit säumigen Kunden - Fungiere als Schnittstelle zu anderen Abteilungen und pflege eine enge Zusammenarbeit - Unterstütze dein Team aktiv bei Prozessverbesserungen und bringe Ideen ein - Sei das Sprachrohr für Kunden, die sich für eine Finanzierung interessieren Qualifications - Erfolgreich abgeschlossene kaufmännische Ausbildung mit gutem Zahlenverständnis - Mindestens 2 Jahre einschlägige Berufserfahrung im Kontakt und in der Verhandlung mit Endkunden, zusätzliche Erfahrung im Forderungsmanagement ist von Vorteil - Ausgezeichnete Kommunikations- und Verhandlungsfähigkeiten und ein ausgeprägtes Auge für Details runden dein Profil in Kombination mit einer starken Ergebnis-/Zielorientierung ab - Guter Umgang mit den gängigen Office- und Google-Produkten, Erfahrung mit CRM-Tools - Sehr gute Belgisch-, Französisch- oder Niederländisch-Kenntnisse in Wort und Schrift, gute Englischkenntnisse sind von Vorteil Benefits - 100% remote! Ganz egal, wo du wohnst, arbeite Vollzeit von Zuhause - Persönliches Wachstum unter Einbringung eigener Ideen - Du musst noch nicht perfekt sein: Learning on the job - Übergesetzlicher Zuschuss zur betrieblichen Altersvorsorge - Babbel Sprachkurse Company Description Wir als AUTO1.de, der innovative Online Shop für geprüfte Gebrauchtwagen, sind Teil der AUTO1 Group, Europas führender Plattform für den Automobilhandel. Unsere innovative Plattform ermöglicht es Kunden bequem, sicher und transparent hochwertige Gebrauchtwagen online zu kaufen.

Title: Accounts Receivable Specialist (Hybrid) Location: Richmond United States locations Richmond, VA time type Full time Job Description: What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary objective is to manage a portfolio of accounts in order to minimize the risk of bad debt exposure to the company. The associate is responsible for account follow-up for all assigned agents, brokers, and customers. Will be responsible for resolving billing problems, answering inquiries, and setting up financial arrangements as needed. Collection techniques will be used to keep accounts receivable current which includes monitoring for delinquent payments. This is performed by contacting agents and customers in order to negotiate mutually acceptable resolutions to their delinquencies. Focus is on loss prevention, delinquency minimization, collections productivity and customer service. Skill Sets - Strong attention to detail skills - Good written and oral communication skills - Good organizational skills - Digital Literacy, especially in MS Word, Excel, and Outlook - Able to work within deadlines - Able to work collaboratively as part of a team Requirements - High School diploma required; some college preferred. - General accounts receivable knowledge with a minimum of 1-year accounts receivable experience preferred - US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Please note:  Markel's phased approach for re-entry into our buildings is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/governmental requirements and recommendations. As a result, we implemented a hybrid return to work strategy that allows for three days in the office every week. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Choose Markel: Innovative hybrid work model A diversity and inclusion focused employer Exceptional base salary and bonus structure Comprehensive benefits which include PTO, medical, dental, vision, 401K and more Growth opportunities to advance your career Ongoing coaching and career development Fast paced, dedication environment *Profitable Fortune 300 company in business since 1930. Must be authorized to work in the U.S., and not require sponsorship now or in the future Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. - We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. - All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. - We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. - Markel offers hybrid working schedules of 3 days in the office and 2 days remote. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: - All legitimate job postings with Markel will be posted on Markel Group Careers. - All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com. No Agencies Please #deib US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. - We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. - All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. - We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: - All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. - All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com. No agencies please.