Title: Accounts Receivable Specialist (Hybrid) Location: Richmond United States locations Richmond, VA time type Full time Job Description: What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary objective is to manage a portfolio of accounts in order to minimize the risk of bad debt exposure to the company. The associate is responsible for account follow-up for all assigned agents, brokers, and customers. Will be responsible for resolving billing problems, answering inquiries, and setting up financial arrangements as needed. Collection techniques will be used to keep accounts receivable current which includes monitoring for delinquent payments. This is performed by contacting agents and customers in order to negotiate mutually acceptable resolutions to their delinquencies. Focus is on loss prevention, delinquency minimization, collections productivity and customer service. Skill Sets - Strong attention to detail skills - Good written and oral communication skills - Good organizational skills - Digital Literacy, especially in MS Word, Excel, and Outlook - Able to work within deadlines - Able to work collaboratively as part of a team Requirements - High School diploma required; some college preferred. - General accounts receivable knowledge with a minimum of 1-year accounts receivable experience preferred - US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Please note:  Markel's phased approach for re-entry into our buildings is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/governmental requirements and recommendations. As a result, we implemented a hybrid return to work strategy that allows for three days in the office every week. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Choose Markel: Innovative hybrid work model A diversity and inclusion focused employer Exceptional base salary and bonus structure Comprehensive benefits which include PTO, medical, dental, vision, 401K and more Growth opportunities to advance your career Ongoing coaching and career development Fast paced, dedication environment *Profitable Fortune 300 company in business since 1930. Must be authorized to work in the U.S., and not require sponsorship now or in the future Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. - We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. - All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. - We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. - Markel offers hybrid working schedules of 3 days in the office and 2 days remote. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: - All legitimate job postings with Markel will be posted on Markel Group Careers. - All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com. No Agencies Please #deib US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. - We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. - All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. - We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: - All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. - All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com. No agencies please.

Title: Accounts Receivable Specialist Location: Peachtree City United States Job Description: MAU is hiring an Accounts Receivable Specialist for our client in Peachtree City, GA. As an Accounts Receivable Specialist, you will manage accounts receivable processes and collections activities, including contacting customers, resolving discrepancies, and meeting collection targets. This is a long-term contract assignment. Benefits Package - 401k - Health insurance - Dental insurance - Vision insurance - Paid vacation - Paid holidays - Paid time off Shift Information - Monday–Friday | 8:00 AM – 5:00 PM - Monday–Thursday in office; work from home on Fridays Required Education and Experience - High school diploma or equivalent required - 3+ years of accounting, billing, or related experience in a corporate environment - High degree of familiarity with accounts receivable functions Preferred Education and Experience - Some college strongly preferred General Requirements - Extremely detail-oriented - Proficient with Microsoft Office applications - Analytical, flexible, and able to adjust and learn new processes and procedures - Ability to multitask with competing priorities - Excellent oral and written communication skills - Ability to analyze large sets of data - Ability to comply with corporate ethics and policy standards Essential Functions - Contact customers via phone, email, or written correspondence to collect overdue payments - Follow up on payment commitments and missed deadlines - Maintain detailed and accurate records of all collection activities - Prepare aging reports and assist with credit risk assessment - Review accounts to determine appropriate collection actions - Negotiate payment plans and settlements with customers - Resolve billing discrepancies and disputes - Collaborate with sales and customer service teams to resolve account issues - Escalate accounts when necessary, including legal action or external agencies - Discuss accounts during reviews with Manager, Finance Business Services - Meet monthly collection targets and performance goals - Perform additional requests as assigned by the Manager, Finance Business Services - Complete month-end requirements as needed - Reprint and email invoices as requested - Prepare and edit letters, reports, memos, and emails - Submit standard deliverables in a timely manner MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. By submitting this application, I consent to be contacted by the hiring company and its authorized representatives via SMS, email, and phone regarding my application, potential employment opportunities, and related updates. You may opt out of SMS communication any time by texting STOP to unsubscribe. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE

• Process daily tasks assigned from the billing software system. • Enter and process data related to patient care and reimbursement. • Check to ensure all patient documents are on file and completed correctly. • Connect with insurance payors by telephone or online regarding non-payment or short payment on outstanding claims. • Respond to insurance payor correspondence. • Contact patients on outstanding balances, assist with payment plans and financial hardships. • Review and resolve denied claims and resubmit corrected claims to payors for reprocessing. • Work AR aging reports for payors and patients. • Review claims forms to primary, secondary, and tertiary insurance payors as needed. • Submit write-offs, adjustments, and refunds. • Ensure month-end billing deadlines are met. • Work accounts promptly to ensure claims are processed appropriately. • Provide exceptional customer service to all internal and external customers. • Review HCPC, modifiers, and ICD-10 codes for accuracy while keeping up with compliance and coverage criteria to update employees as needed. • Meets work standards by following productivity, quality, and customer service standards established by the company. • Complies with Corporate Compliance and HIPAA responsibilities. • Perform other duties and special projects as assigned.

Role Description We are looking for an Accounts Receivable Specialist to ensure services are paid by the insurance payor. This includes working correspondence, appeals, and denials. (Required work schedule 8AM-5PM Eastern Time Zone) - Contact insurance payors by telephone or online regarding non-payment or short payment on outstanding claims - Contact patient on outstanding balances, assist with payment plans and financial hardships - Review denied claims and determine next level of action - Resubmit corrected claims to payors for reprocessing - Respond to insurance payor correspondence - Work AR aging reports for payors and patients - Print and mail claim forms to insurance payors as needed - Submit write-offs, adjustments, and refunds - Daily processing of tasks assigned directly to you from the billing software system - Work accounts promptly to ensure claims are processed appropriately - Provide exceptional customer service to all internal and external customers - Remain conscious of all policy changes and denial trends implemented by insurance payors - Meets work standards by following production and productivity quality standards - Perform other duties as assigned Qualifications - Minimum 1 year of experience in medical billing, collections, and accounts receivable - Experience with claims processing and insurance payer requirements (Medicare, Medicaid, commercial) - High school diploma or equivalent required - Prior remote work experience preferred - Availability to work 8:00 AM – 5:00 PM Eastern Time - Strong problem-solving and analytical skills - Effective verbal and written communication - Ability to work independently and collaboratively - Detail-oriented with a focus on accuracy and quality - Strong time management and productivity skills - Adaptable in a fast-paced, changing environment - Reliable, accountable, and able to meet deadlines - Proficient in Microsoft Office (Excel, Word, Outlook) Benefits - Medical - Vision - Dental - Health savings accounts with employer contribution - Flexible spending account options - Company-paid life insurance policy - Paid time off - Company holidays - Floating holidays - 100% company-paid short & long-term disability - 401k match up to 3.5%