Commonwealth Pain and Spine

Title: Physician Liaison (Remote) Job Location: Remote US Job Description: Why You’ll Love This Job Commonwealth Pain & Spine is a pain management network dedicated to improving the lives of our patients by treating their pain with the utmost respect and providing them with the most innovative, safe, responsible, and clinically proven pain relief possible.  Our team of best-in-class physicians, administrators, and staff empathizes with the needs of our patients. We recognize that their pain is exhausting and debilitating and limits their quality of life. Relief from chronic pain is achievable in various degrees through our intelligent and multimodal team-based approach. Our entire team is committed to providing levels of patient satisfaction and overall clinical outcomes that far exceed the expectations of the medical community, referring physicians, and our customers. *MUST LIVE OR BE ABLE TO COMMUTE DAILY WITHIN THE LADSON, SC AREA The Physician Liaison is strategically assigned to the same communities as our clinics while simultaneously developing and maintaining relationships within the healthcare community while sourcing referrals. The Physician Liaison will be responsible for managing their own successful achievement of key performance indicators, ensuring retention of healthcare community relationships, while collaborating with stakeholders within the organization. The Liaison will cultivate partnerships both externally and internally across a rapidly growing organization. - Position is eligible for quarterly bonus plan. - Position requires 100% traveling to offices within the Ladson, SC area Benefits: · Competitive compensation · License and DEA Reimbursement · Annual Education/CME reimbursement · Comprehensive Health/Vision/Dental insurance options · Great PTO plan PLUS Paid Holidays · 401k and matching available Job Duties and Responsibilities · Possess an in-depth knowledge of our full line of services. Be a subject matter expert. · Create and manage business development initiatives and strategies, including market research. · Analyze industry trends across their assigned communities/territories to monitor the potential business impact. · Review KPI reports on community/territory successes and areas requiring development, constantly reviewing all activities, targets, and strategies to maximize results. · Achieves and/or exceeds assigned key objectives within assigned territory. · Build relationships with key stakeholders and maintain partnerships across the organization. · Manage marketing calendar via Outlook. · Submit reports via online marketing tools timely. · Travel to connect with and support partners in healthcare communities. · Perform all other duties as assigned Qualifications . Strong relationship building, stakeholder management skills, and ability to negotiate. · Strong conflict resolution skills. · Excellent verbal and written communication skills. · Experience working to and exceeding targets. · Be self-motivated and work independently. · Strong presentation skills. · Outstanding computer-based skills esp. Microsoft Office. · High integrity, including maintenance of confidential information. Education and Experience: · High School Diploma/equivalent required · Bachelor’s degree in business development, Economics or Finance, or Marketing preferred · Minimum 3 years of relevant Business Development and Marketing experience · Minimum 1 year healthcare and/or pain management experience Physical Requirements: The physical demands of this position will include sitting and standing with occasional light to medium lifting. Ability to help lift patients and transport in wheelchair from clinic to parking lot. An employee must meet these requirements to successfully perform the essential duties of this job. Reasonable accommodation will be made in accordance with ADA rules and regulations. Commonwealth Pain and Spine is an Equal Employment Opportunity Employer! Type: Part Time (Hourly) Job ID: 171727

Manager, Patient AR & Collections Job – Remote, KY Why You’ll Love This Job Job title: Manager, Patient AR & Collections Reports To: VP, Revenue Cycle Management Location: Remote FLSA Classification: FTE Commonwealth Pain & Spine is a pain management network dedicated to improving the lives of our patients by treating their pain with the utmost respect and providing them with the most innovative, safe, responsible, and clinically proven pain relief possible. Our team of best-in-class physicians, administrators, and staff empathizes with the needs of our patients. We recognize that their pain is exhausting and debilitating and limits their quality of life. Relief from chronic pain is achievable in various degrees through our intelligent and multimodal team-based approach. Our entire team is committed to providing levels of patient satisfaction and overall clinical outcomes that far exceed the expectations of the medical community, referring physicians, and our customers. Benefits: - Competitive compensation - Comprehensive Health/Vision/Dental insurance options - Great PTO plan PLUS Paid Holidays - 401k and matching available Commonwealth Pain and Spine is an Equal Employment Opportunity Employer!! Job Summary:  The Manager, Patient AR & Collections is responsible for optimizing patient financial performance, driving collections, reducing bad debt, and ensuring an exceptional patient financial experience within the AthenaOne model. This role leads patient AR, payment plans, pre-collection, and post-service collections, ensuring all workflows are executed within Athena and aligned to KPI-driven performance. Job Duties and Responsibilities Patient AR: - Manage patient balance follow-up and self-pay accounts - Oversee statement cycles and ensure timely patient outreach - Reduce aged AR and eliminate stagnant balances Payment Plans: - Develop and manage structured payment plan programs - Monitor payment plan performance and default rates - Ensure compliance with financial policies and regulations Pre-Collection: - Drive point-of-service (POS) collections - Ensure accurate patient estimates and financial transparency - Collaborate with Patient Access to align financial clearance Post-Service Collections: - Manage statement follow-up and patient communication - Optimize early-out collections strategy - Reduce reliance on external collections agencies Leadership Responsibilities: - Lead patient AR and collections teams with clear accountability - Enforce Athena worklist utilization - Establish daily, weekly, and monthly reporting cadence - Collaborate cross-functionally with front-end, AR, and finance teams KPI Ownership: - Patient AR Days ≤ 30–35 - Patient AR > 90 Days Qualifications - 5+ years in Revenue Cycle Management or Patient Financial Services - 2+ years in leadership role - Experience with AthenaOne or similar system - Strong knowledge of patient collections, payment plans, and financial workflows Success Profile: Within 90 days: Improved visibility into patient AR and increased POS collections Within 6 months: Reduction in bad debt and improved patient collection rates   Education: - High school diploma required Type: Full Time (Salaried) Job ID: 170275