• manage project timelines • act as a technical advisor for the design, deployment, and migration of systems across IaaS, PaaS, and SaaS environments • bridge the gap between engineering teams and executive leadership, ensuring infrastructure remains secure, scalable, and high-performing • lead projects through all phases of the system development lifecycle (SDLC) using Waterfall, Agile, and Hybrid methodologies • act as the Scrum Master, facilitating stand-ups, sprint planning, and backlog grooming • lead the development of the IT technology portfolio and manage a cloud infrastructure capacity plan • facilitate requirements elicitation and present technical reports/recommendations to executives • review business needs to recommend and implement policy changes that ensure regulatory compliance and enforcement • coordinate the procurement of products/services and manage complex vendor contracts • direct the implementation and integration of enterprise networking, firewalls, and servers • evaluate complex business problems and project solutions

• Independently manage and lead multiple complex projects from inception to completion, ensuring that they are delivered on time, within scope, and within budget. • Maintain a high level of billable time (80%) while overseeing project teams and ensuring efficient resource utilization. • Act as a proactive consultant, identifying opportunities for project savings, optimizing timelines, and managing changes to project scope. • Expertly manage project dependencies, critical paths, and workback plans, ensuring that risks are identified, documented, and mitigated. • Serve as a trusted advisor to clients, expertly handling challenging communications and maintaining strong, long-term relationships. • Identify and lead opportunities to expand client relationships, resulting in additional billable work. • Communicate complex requirements and project changes to clients with clarity and professionalism, ensuring alignment on goals and expectations. • Mentor and guide other project managers, providing expertise in project management best practices, tool utilization, and risk management. • Lead project retrospectives, identifying opportunities for improvement and suggesting process changes to enhance team performance. • Actively contribute to the creation of internal templates, documentation, and processes to streamline project management practices. • Demonstrate expert knowledge of Shopify, including content management, data migrations, and integrations with systems like PIM and ERP. • Utilize and coach others on Atlassian tools (Jira, Confluence), time planning tools (Productive), and other common project management software (Gdrive, Smartsheet, Front, Notion). • Stay current with industry trends and best practices, applying this knowledge to improve project outcomes and client satisfaction.

Role Description Bitdeer Inc. is seeking an accomplished and highly experienced Project Manager to lead the development and execution of our next-generation, hyperscale AI datacenter infrastructure. This role is a unique opportunity to be at the forefront of the artificial intelligence revolution. You will be responsible for the entire project lifecycle, from initial planning and budgeting to final execution, ensuring all projects are completed on schedule and within budget. - Project Leadership: Lead project planning, defining scope, developing detailed schedules, and establishing budgets in collaboration with clients, engineers, and leadership, maintaining a specific focus on facilities optimized for AI and HPC workloads. - Budget & Schedule Management: Develop and meticulously manage project budgets, forecasts, and master schedules. Implement robust change management and cost control processes to ensure financial integrity and timely delivery. - Technical Expertise: Significant expertise or experience with high-density power distribution, advanced thermal management (including liquid cooling solutions), and structured cabling for GPU clusters. - Cross-Functional Collaboration: Serve as the primary point of contact and lead for all stakeholders, including internal design, engineering, and operations teams, as well as external general contractors, vendors, and suppliers. - Risk Mitigation: Proactively identify project risks related to design, supply chain, and execution, and develop effective mitigation strategies to prevent project delays or cost overruns. - Vendor & Contract Management: Oversee the selection, negotiation, and management of contracts with all project vendors, ensuring compliance and optimal performance. - Problem Solving: Troubleshoot and solve issues in project delivery, including both technical and project management challenges. - Safety & Quality: Drive a culture of safety and quality, ensuring all construction activities adhere to the highest standards and meet all relevant regulations and codes. - Reporting: Provide clear, concise, and timely project status reports to executive leadership, highlighting progress, risks, and key decisions. Qualifications - Bachelor's degree in Construction Management, Electrical Engineering, Mechanical Engineering, or a related field. - 8+ years progressive experience in construction project management, including experience with large-scale, mission-critical, or hyperscale datacenter projects. - Proven experience managing the construction of high-density computing facilities, including a solid understanding of power systems (UPS, PDU, transformers), cooling systems (CRAC, chillers, cooling towers), and fire suppression. - Demonstrated expertise in managing multi-disciplinary, cross-functional teams and external contractors. - Proficiency with project management software and tools (e.g., Primavera P6, Microsoft Project, Procore). - Exceptional communication, negotiation, and leadership skills. - Must be able to traverse all areas of a construction site in various weather conditions. - Ability to travel as required for projects. Preferred Qualifications - Experience with AI/ML infrastructure, including liquid cooling systems and high-wattage GPU server deployments. - PMP, PgMP, or other relevant project management certifications. - Successful experience of factory prefabricated datacenter projects delivery. Familiar with datacenter prefabricated technology, including modular core & shell and MEP system. - Experience managing global projects and working with international teams. - Knowledge of hyperscale build methodologies and operational readiness processes. - Experience with LEED, Uptime Institute Tier Standards, and other industry certifications. Company Description Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.

Role Description Waterfield Tech is seeking an experienced Senior Project Manager to lead the delivery of complex AWS Amazon Connect implementations and modernization projects in support of a commercial Waterfield Tech customer whose work is tied to a U.S. Federal Government program. This individual is the senior delivery owner for the engagement — managing scope, schedule, financials, and risk through the full project lifecycle while operating within the additional governance and security expectations that accompany federal-tied delivery. The Senior Project Manager has the authority to run the project on a day-to-day basis, partners closely with other Waterfield teams and customer stakeholders, and serves as the central point of accountability for delivering best-in-class customer service. Because of the federal nexus of this engagement, the successful candidate must be eligible to obtain a U.S. Government security clearance; an existing active Secret clearance is strongly preferred. Key Responsibilities - Manage a portfolio of complex, multi-workstream projects spanning customer experience, contact center, unified communications, Applied AI, and cloud migration engagements; own the full project lifecycle including scope, schedule, resource planning, budget, risk, change, and stakeholder communication. - Review proposal material, SOWs, and executed contracts to determine scope; request resources from matrixed support organizations; ensure contractual compliance with all RFP and SOW terms while delivering best-in-class customer service. - Partner with sales, solution consulting, and pre-sales engineering on opportunity scoping, level-of-effort estimation, and Statement of Work development for new and in-flight customer expansions. - Lead go-live event planning, production change management, and Day 1 post-launch incident support; lead transition to Day 2 support per Waterfield Tech standards. - Build and motivate cross-functional project teams; serve as the central point of contact between technical teams, customer stakeholders, vendors and subcontractors, and Waterfield Tech leadership. - Establish and maintain client relationships, manage expectations of project sponsors, and manage external vendor relationships including SOWs, deliverable acceptance, and invoice validation. - Provide coaching, mentorship, and on-the-job training to junior project managers, project coordinators, and team members. - Identify, assess, and mitigate risks and issues; manage project change requests through formal change control with impact analysis, approvals, and downstream communication. - Lead AI enablement capabilities — including virtual agents, agent assist, real-time analytics, and AI-powered self-service. - Apply AI-powered solutions to project delivery itself — including automated status reporting, predictive risk analysis, meeting summarization, action-item tracking, and automated documentation — within the security and compliance constraints of the federal-tied environment. - Adhere to stage-gate quality and control guidelines and Waterfield Tech project management standards, including booking, time entry, and project operations within Microsoft Dynamics 365 / Project Operations. - Provide status reporting on milestones, deliverables, dependencies, risks, and issues to leadership and stakeholders; deliver progress reports, dashboards, and steering committee updates. - Track and report customer-outcome metrics at the project level — including CSAT, NPS, on-time delivery, schedule variance, and cost variance — and surface trends and corrective actions to PMO leadership. - Conduct lessons-learned sessions upon project closure, produce after-action reports, and contribute to PMO process improvement and continuous-improvement initiatives. - Continue professional development to keep abreast of emerging technologies, methods, and best practices; perform other duties as assigned by leadership. Qualifications - Bachelor's Degree from an accredited college or university required; Master's Degree a plus. Emphasis in Project Management, Information Technology, or Business Leadership preferred. Equivalent work experience will be considered. - Prior experience as a Technical Project Manager at a manufacturer or vendor business partner (e.g., Avaya, Cisco, Genesys, Five9, Zoom, Microsoft, an AWS Partner Network member, or similar) delivering customer-facing projects on behalf of the partner. Internal/end-customer-only PM experience is not equivalent for this role. - 8+ years of experience managing complex technical projects, including tracking and planning. - 4-7 years of related experience in a project management or delivery leadership role. - 5+ years of experience working with business stakeholders within a cross-functional matrix environment. - 1+ years of experience gathering and documenting requirements directly with the client or business. - Extensive understanding of project and program management principles, methods, and techniques (Waterfall, Agile, Hybrid). - Demonstrated experience leading multi-vendor delivery and integration projects across customer engagement, telephony, and cloud platforms. - Demonstrated experience leading legacy-to-cloud migrations and platform transitions for enterprise customers. - Active Certified ScrumMaster (CSM) certification. Equivalent Agile certifications (PMI-ACP, SAFe Scrum Master, PSM I/II) will be considered. - Demonstrated hands-on Agile delivery experience leading Scrum or Kanban teams through sprint planning, daily standups, sprint reviews, and retrospectives, including running ceremonies, managing the backlog, and partnering with a Product Owner. Hybrid Agile/Waterfall delivery experience also expected, given the federal-tied delivery context. Technical Project Experience - AWS Amazon Connect implementations and migrations, including contact-flow design, routing profiles, queues, hours of operation, and agent experience configuration. - Migrations from legacy on-premises or other cloud contact center platforms to other contact center providers, including dual-running cutover plans, number porting, IVR/IVA translation, and reporting reconciliation. - Delivery within environments that have heightened security, compliance, and access-control requirements. Certifications - PMP certification required (or equivalent recognized certification such as PRINCE2 Practitioner or PgMP). - Agile / Scrum certifications a plus (CSM, PMI-ACP, SAFe). - ITIL certification recommended. - Change management certification a plus (e.g., Prosci ADKAR). Technical Proficiency - Intermediate to advanced proficiency with MS Project (or Smartsheet), Word, Excel, Visio, PowerPoint, and SharePoint. - Experience with Microsoft Dynamics 365 / Project Operations for booking, time entry, and project operations. - Experience with AI-powered project management tools and platforms (e.g., Microsoft Copilot, ChatGPT, Claude, AI-enhanced PPM tools). - Familiarity with modern project portfolio management and collaboration platforms. Soft Skills - Self-motivated leader with strong diplomatic and motivational skills, including the ability to lead up, across, and down multiple business and technology organizations. - Excellent attention to detail with a proven ability to adapt to shifting priorities, competing demands, and timelines through analytical and problem-solving capabilities. - Ability to execute many complex tasks and projects simultaneously, working effectively as a team member and independently. - Proven ability to work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence. - Outstanding oral and written communication skills across all organizational levels, including executive audiences. - Demonstrated ability to align diverse stakeholders and resolve cross-functional tensions constructively. - Adaptable and innovative; thrives in environments of rapid change and ambiguity. Additional Qualifications – U.S. Federal-Tied Engagement - U.S. Citizenship is required. - Must be eligible to obtain and maintain a U.S. Government security clearance (minimum Secret). - An active U.S. Government Secret clearance is strongly preferred. - Willingness to comply with customer- and program-specific personnel security, background investigation, and access-control requirements. Physical Requirements - Ability to sit for extended periods (up to 80% of the time). - Ability to lift or carry objects up to 10 lbs. - Frequent use of computer, telephone and standard office equipment. - Ability to travel occasionally for client meetings, training or installations. Position Information - Position Status: Full time - Location: Remote Benefits - Comprehensive package including medical, dental, vision, LTD, life, AD&D, 401(k), Paid time off, sick time, holidays and more. Waterfield Tech is proud to be an equal opportunity employer. Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.