• Own "0-to-1" incubation of new business lines • Design, build, and ship new features in weekly sprints • Conduct customer research, write product specs, and think about feature roadmapping • Incubate a new vertical, build out its phases, and successfully launch new products • Responsible for hiring and building a team for the new business line created.

• Design and implement operational strategies that improve team productivity and process efficiency. • Partner with leadership to align operations with broader company goals, ensuring execution supports long-term growth. • Act as a thought partner to functional leads, identifying blind spots and opportunities across the org • Lead initiatives to optimize workflows, reduce inefficiencies, and enhance the overall performance of the operations team. • First focus: overhaul and improve the implementation process—diagnose current state, define an ideal state, roll out solutions, and transition ownership to the team. • Utilize data analytics to identify bottlenecks, develop KPIs, and track performance metrics to drive continuous improvement. • Establish reporting frameworks to ensure new processes remain healthy after handoff. • Monitor expenses, identify cost-saving opportunities, and ensure operational processes are conducted within budget. • Stand up new workflows / teams and other ad hoc projects based upon business needs. • Serve as a “first responder” for operational pain points, parachuting into areas that require urgent stabilization or scale. • Drive cross-functional initiatives where ownership is unclear, creating clarity and alignment across stakeholders.

Role Description We are looking for a Senior Finance & Business Intelligence Analyst to play a foundational role in building and scaling Baselayer’s financial and operational intelligence. This role will work across all functions including Finance, Operations, Sales, Product, and Engineering to improve how the company measures performance, makes decisions, and scales. This is a highly visible role reporting directly to the Head of Operations & Finance. You will own core financial processes, business intelligence tooling, and operational reporting, while proactively identifying opportunities to improve systems, workflows, and data integrity. You will also help develop recurring executive and board-level reporting. This is not a plug-and-play analyst role. We are looking for someone who wants to build, improve, and own best-in-class financial and operational processes from the ground up. Qualifications - 2 to 5 years of experience in Finance, Business Intelligence, FP&A, Analytics, or a related role, ideally in a SaaS or technology-driven company - Highly advanced Microsoft Excel skills - Highly advanced SQL skills, with experience writing complex, performant queries - Hands-on experience building and maintaining dashboards, Metabase strongly preferred - Experience working with CRM or GTM systems, HubSpot strongly preferred - Experience preparing executive-level and board-facing reporting is strongly preferred Requirements - Build, maintain, and continuously improve core financial and operational processes, including reporting, forecasting inputs, and performance tracking - Develop, maintain, and improve monthly, quarterly, and board-level financial and operational reports - Partner with Finance and Operations leadership to support budgeting, forecasting, KPI development, and executive reporting - Ensure data accuracy, consistency, and auditability across financial and operational systems - Own and enhance Metabase dashboards, ensuring they are accurate, actionable, and trusted across the company - Design and maintain SQL-based data models and reporting views to support company-wide decision-making - Translate ambiguous business questions into clear analytical frameworks and insights - Drive improvements in HubSpot reporting, tracking, and data structure in partnership with Sales, Marketing, and RevOps - Identify gaps and inefficiencies across tools and workflows, and proactively propose solutions - Act as a connective layer between Finance, GTM, Product, and Engineering when data or systems need improvement - Work closely with leaders and individual contributors across the company to understand metrics, surface insights, and improve operational clarity - Help establish consistent definitions, metrics, and reporting standards across teams - Serve as a trusted analytical partner who brings structure and clarity to complex problems Benefits - Base salary range of $70,000 to $125,000 - Equity package - Unlimited vacation - Comprehensive health, dental, and vision coverage - 401(k) with company match

Role Description Wingz is looking for a Business Operations Specialist to join our growing remote team and support our expanding operations in the US NEMT (Non-Emergency Medical Transportation) industry. This role is ideal for someone who thrives in a fast-paced environment, is highly organized, and is passionate about driving business growth within an assigned market. - Manage and support day-to-day operations within your assigned market - Build and maintain strong relationships with clients and driver partners - Assist in driver onboarding, ensuring accuracy and compliance with requirements - Help drivers increase trip volume through strategic planning and support - Monitor market performance and contribute to achieving monthly revenue targets - Execute operational tasks efficiently with strong attention to detail - Collaborate with internal teams to ensure smooth service delivery Qualifications - Minimum of 5 years experience in operations support and/or management - Excellent English communication skills (both written and verbal) - Strong client management experience, handling both customers and partners - Highly tech-savvy and comfortable with digital tools and systems - Detail-oriented with strong organizational skills - Ability to execute tasks efficiently and follow through with minimal supervision - Goal-driven with a strong focus on achieving monthly revenue targets - Willing to work remotely on the US Eastern Time (ET) schedule Requirements - Data-driven mindset with the ability to analyze performance and suggest improvements - Experience in logistics, transportation, or marketplace operations Benefits - 10 PTO after 120-day probationary period