• Atención al cliente para Claro por llamadas • Servicio HOGAR • Capacitación pagada • Línea de carrera rápida

Role Description Grupo Especializado de Asistencias del Perú - GEA, se encuentra en la búsqueda personas como TÚ que quieran crecer en el rubro de ¡Contac Center! como: ASESORES DE MIGRACIONES CLARO PERU. CONVOCATORIA PARA LIMA Y PROVINCIA TRABAJA 100% DESDE CASA CON HORARIO FIJO!!! Qualifications - Contar con experiencia en Call Center o Presencial con conocimiento en telefonía (min. 3 meses). - Contar con PC o laptop, e internet estable en casa para gestión laboral. - Mucho compromiso y ganas de crecer. Requirements - EXCELENTES Comisiones + Sueldo BASICO S/113 + Bono de Bienvenida S/70 (única vez) + Bono de Asistencia Perfecta s/75 + Capacitación s/20 por día. - Pagos Quincenales y Mensuales. - Pagos puntuales. - Capacitaciones Cortas y pagadas. - Línea de carrera y posibilidad de ascenso. - Excelente clima laboral. - Grandes incentivos por alcance de metas. - Concursos, premiaciones, reconocimiento al trabajador del mes. - Beneficios y Convenios Corporativos (Educativos, Entretenimiento, etc.). - Campañas de Salud (Servicio Psicológico gratuito). Benefits - Turno MAÑANA FIJO: Lunes a Sábado: 9am a 6pm. - Descanso Fijo Domingos.

Role Description The Contact Center Associate 2 supports functions that assist in creating and driving a culture of empathy, service excellence, and delivery of patient-centered care that impacts the patient experience across the UHealth System. The incumbent possesses a high level of proficiency with consistent levels of quality and productivity. In addition, the incumbent serves as a subject matter expert in their assigned areas of support, providing guidance to their peers and assisting in on-the-job training for new hires. This position involves the delivery of courteous and efficient service to patients, accurate documentation and verification of patient registration information, and professional and timely communications with physicians, medical staff, and administrators. This position requires the ability to utilize the EPIC scheduling system to search for appointments across multiple physicians, resources, specialties, and sites while utilizing expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with the appropriate provider timely. Core Responsibilities - Delivers a high level of patient service, with consistent levels of quality and productivity. - Assists in identifying trouble spots and problem patterns in the provision of care. - Acts as a subject matter expert in support of their peers. - Trains new agents in scheduling and registration requirements specific to their specialties. - Schedules and registers patients for appointments within the UHealth System and provides general information about the UHealth System services to patients and community health care providers. - Provides support to UHealth System departments and clinics for information inquiries and problem resolution. - Maintains direct communication with providers and staff in the Medical Center and Satellite Offices. Department Specific Functions - Provide general information about University of Miami Health System services to patients and community health care providers. - Schedule and accurately complete full registration for patients requesting appointments with the UHealth system adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately with attention to detail to ensure the highest quality standards. - Initiate pre-registration process and coordinate with the Central Insurance Verification and Patient Access teams to assure pre-registration in the appropriate facility prior to the appointment. Ensure all demographic insurance information is accurate, complete, and up to date on patient’s screen. - Verification of insurance information, verification of benefits, and insurance referral information. - Verification of private patient insurance information for same day appointments or by request. - Adhere to standards provided by the HIPPA Privacy Office related to patient privacy and confidentiality. - Assure ease of patient flow through medical care process. - Complies with the written guidelines provided by the HIPPA Privacy Office related to patient privacy and confidentiality. - Provide patients with all required information regarding appointments and payment policies (e.g., medical records, parking, cash policies, anticipated charges, required ancillary services, cancellation policy). - Intervene as liaison/advocate for patients, physicians, and staff in facilitating ease of care. Assist in identifying trouble spots and problem patterns in the provision of care. - Maintain a working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need. - Maintain knowledge of insurance referral requirements to ensure access based on third party reimbursement criteria. - Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements. - Performs all above-mentioned tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians, and other related members by following the Standard of Excellence and Accountability policy mandated by the University Of Miami Miller School Of Medicine. Core Qualifications - High School diploma or equivalent. - Minimum 2 years of relevant experience. - General knowledge of office procedures and operations. - Ability to communicate effectively in both oral and written form. - Ability to handle difficult and stressful situations with professional composure. - Ability to maintain effective interpersonal relationships. - Ability to recognize, analyze, and solve a variety of problems. - Ability to lead, motivate, develop, and train others. - Ability to process and handle confidential information with discretion. - Skill in completing assignments accurately and with attention to detail. - Any relevant education, certifications, and/or work experience may be considered. Benefits - Competitive salaries. - Comprehensive benefits package including medical, dental, tuition remission, and more.

Role Description Join Us in Transforming the Dental Experience. Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit. Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry. The Role You’ll Fill at NADG - Receives a high volume of calls to answer daily - Present offers to patients - Overcoming patient objections to schedule an appointment - Scheduling a high volume of appointments - Use product knowledge to showcase the solutions our practices can offer patients - Use company databases and software to track progress - Displays problem solving skills and takes ownership for patient concerns/issues and solutions - Work with practice teams on solutions for patients in a timely manner - Ability to manage sensitive and critical information with respect to company policies, as well as laws and regulations - Collects missing information or updates outdated information - Consistently meet and exceed department key performance indicators - Expected to work all scheduled workdays, during scheduled hours and report to work on time - Enjoy company contests and incentives - Other special projects or responsibilities as assigned Qualifications - 2+ years’ experience providing superior customer service - Experience with M/S office products including Word, Excel, Outlook preferred - Strong computer skills: 45+ WPM, ability to multitask using different software and programs while maintaining a conversation - Must have reliable high-speed internet - Must have a private workspace from home Benefits - Health, Dental and Vision Insurance (Full-time employees) - Healthcare Spending Account - Paid Time Off - 401k - Voluntary Life & Disability Insurance - Referral Program - Employee Discount Program Company Description Our team isn’t just looking for good members, we’re looking for the best of the best and are ready to welcome the perfect candidate to this position. NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs – apply today and start your career. If you are professional and organized yet outgoing, flexible, and energetic, you’ll fit right in. Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. If this sounds relatable, then there’s a spot for you at our practice. We’re excited to hear from you! Equal Opportunity Employer: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.