• Forecast natural gas demand. • Support short-term supply & storage procurement strategies. • Suggest changes to the Sarbanes-Oxley (SOX) control narratives as needed to address control deficiencies. • Prepare work papers, maintain documents, and reports for regulatory filings, rate cases and other reporting obligations. • Evaluate capacity holdings. • Invoice reconciliations. • Investigate data variances and propose solutions. • Communicate with internal and external stakeholders. • Assist team with 3rd party supply & transportation programs. • Cultivate off-system sales transactions/programs. • Manage the applicable LDC system according to tariff provisions. • Suggest changes to tariff rules to make the organization more streamlined, scalable, or economically competitive. • Champion process improvements and efficiencies.

• Provides analysis and design of provider compensation programs. • Responsibilities include data gathering and analysis, CPT coding reviews, creation of proformas, report development, provider market analysis, and plan modeling for newly hired physicians, acquisitions, and contract renewals. • Participates as a member of an implementation team for new acquisitions being brought onto the system. • Performs research on specific matters such as legal compliance, trend analysis, review and analysis of market surveys on provider pay, production, revenue, coding, and billing. • Performs fair market value assessments of provider compensation plans and works with third party firms to obtain and manage the external fair market review process, as needed. • Works with the Provider Compensation team and system leaders to develop plans to support care strategies, quality and performance objectives, financial goals and the funding of provider development activities.

Role Description Primary responsibility is to configure and provide functional and technical help for specific applications to business and clinical users. Part of the responsibility is to partner with end users to interpret the workflow and its interdependencies. Make corrective adjustments or enhancements as needed. This role is the central point of communication for various users and coordinates all activities for the Patient Access organization. Assist with testing, recommend corrective actions, and resolve problems within the software application. The pay range for this position is $34.58/hour (entry level qualifications) - $53.60/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. Essential Functions of the Role - Analyze and document workflows, data collection processes, end-user reporting needs, and technical issues, incorporating both vendor requirements and internal stakeholder considerations. - Implement system updates and changes, and clearly communicate impacts to super users and end users. - Participate in leadership huddles and support the operationalization of strategic decisions and outcomes. - Identify opportunities to refine template standards, reduce complexity, and improve long-term sustainability of specialty access models. - Serve as a functional and technical Subject Matter Expert on the Epic application and Baylor Scott and White workflows. Apply good knowledge of the technology and enterprise processes. Collaborate closely with all teams to drive a holistic patient perspective. - Create, modify and track system build timely and effectively. - Participate in the quality assurance process for the team to ensure that the team is meeting not only turnaround time SLA’s but also maintaining a high level of accuracy on all updates. - Provide Application Support, implement system updates and changes, and communicate those changes to super users and end users. - Engage, manage, communicate and earn the care and respect of all stakeholders. - Developing a strong collaborative relationship with stakeholders from related teams and clinical leadership is imperative for this role. - Train and mentor Application Analysts. - Solve problems by studying business issues/requirements, examining both data and workflows and synthesizing key messages. Key Success Factors - Interpret end user workflows. Know the inputs and outputs from both end user and patient perspectives. - Ability and experience expertise end user workflow and owning the technical components of that workflow. - Proficient with word processing, spreadsheets, workflow tools, and email software applications in an intermediate capacity. - Demonstrates customer-oriented service excellence values. - Self-motivated with ability to identify and resolve issues, and advance personal knowledge. - Ability to execute complex tasks through organization and detail-oriented approach. - Demonstrates excellent relational communication skills among facility customers and team members. - A motivated, quick learner of software and information technology. - Proficient in accurate, thorough, and complete documentation. - Strong Epic application knowledge to build, test, help, and train. - Experience in Hospital Business or Clinic environment preferred. Qualifications - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 2 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - Epic Certification (EPICCERT): Must have EPICACRD or EPICCERT. Benefits - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 - Note: Benefits may vary based upon position type and/or level.

• Identify merchant trends and surface opportunities to intervene across the lifecycle to drive retention and growth • Build and scale standardized audience segments using SQL to enable repeatable, high-impact lifecycle strategies • Develop forecasting models to size opportunities, prioritize initiatives, and quantify expected impact of campaigns and experiments • Design and analyze experiments to evaluate incrementality, identify performance drivers, and iterate on lifecycle strategies • Partner cross-functionally with BI, Analytics, Engineering, and MarTech to build and maintain ETLs, ensuring accurate and dynamic data flows into CRM platforms • Define and implement data logic to power automated lifecycle programs across channels • Create dashboards and reporting frameworks to provide visibility into campaign, experiment, and program performance • Establish measurement standards and attribution frameworks to ensure consistent and reliable performance tracking • Drive operational rigor and scalability across Merchant and B2B retention programs by building foundational systems and processes