Role Description Buscamos un nuevo perfil jr. de Consultoría para nuestro equipo de Consultoría especializada en transformación. - Colaborar en la elaboración de diagnósticos de la situación actual de las organizaciones clientes, identificando áreas de mejora en su estructura, procesos y cultura. - Participar en la elaboración de planes de transformación, definiendo objetivos estratégicos y proponiendo soluciones adaptadas a las necesidades del cliente. - Apoyar en la gestión de proyectos, asegurando el cumplimiento de plazos y entregables, y facilitando la implementación de las soluciones propuestas. - Realizar análisis de datos para identificar tendencias, patrones y oportunidades de mejora en la organización. - Participar en sesiones de trabajo con clientes y otros consultores para desarrollar estrategias de cambio e implementación de mejores prácticas. - Preparar presentaciones y documentos para comunicar resultados y recomendaciones a clientes y equipos internos. - Realizar investigaciones sobre tendencias del mercado y mejores prácticas en gestión del cambio, innovación organizacional y transformación digital. Qualifications - Experiencia previa entre 1 y 3 años en consultoría, preferentemente en áreas de transformación organizacional o gestión del cambio (puede ser en prácticas o proyectos académicos). - Habilidades analíticas y capacidad para trabajar con datos y métricas. - Conocimiento básico de metodologías ágiles y de gestión de proyectos. - Capacidad para trabajar en equipo, con buena comunicación interpersonal y habilidades para presentar ideas de forma clara y efectiva. - Actitud proactiva, orientada a la resolución de problemas y al aprendizaje continuo. - Nivel avanzado de inglés. - Deseable conocimiento avanzado de herramientas de inteligencia artificial. Benefits - Formar parte de un equipo prodigioso. - Dinamismo de los proyectos con base en las últimas tendencias tecnológicas. - La posibilidad de aportar y aprender dentro de una empresa en constante crecimiento. - Horario en jornada completa (intensiva los viernes y durante julio y agosto). - Teletrabajo y flexibilidad. - Salario competitivo según el perfil. - Muy buen ambiente de trabajo. Company Description En Prodigioso Volcán llevamos más de diez años ayudando en la transformación digital de las grandes compañías. Somos B Corp, lo que significa que nuestra obsesión por la innovación va de la mano con un compromiso firme por un impacto positivo en el mundo.

• Produce high-quality evergreen content aligned with editorial standards. • Build and execute a scalable strategy to grow traffic for evergreen and affiliate content. • Refresh and update high-potential legacy articles to regain and increase traffic. • Collaborate closely with editorial and partnerships teams to ensure a cohesive cross-functional content strategy. • Research market trends and user behavior to inform data-driven content and technical decisions.

Role Description UDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides technical, professional, cyber security and managed services. This is a full-time remote position; however, you must reside in one of the following states: FL, GA, NC, SC, OK, TN, TX, MO, PA, VA. The LCS Delivery Coordinator (LDC) bridges day-to-day tactical account operations and delivery coordination support. This role manages the operational execution of assigned accounts — including work orders, customer communication, and logistics coordination — while also supporting Lifecycle Delivery Managers (LDM) with onboarding readiness, milestone tracking, and cross-functional follow-through. This role is ideal for someone who is organized, customer-oriented, and ready to grow into greater delivery ownership over time. Responsibilities - Create, manage, and track work orders, ensuring accuracy of all required details in the system of record (ConnectWise, Odoo, OMS, ATMS, or equivalent). - Report and document any system-related issues encountered during account operations and create tickets for the appropriate departments to ensure proper documentation and timely resolution. - Serve as the day-to-day contact for operational and status-related customer communication, providing proactive updates on order status, timelines, and next steps. - Escalate risks, customer concerns, and decision points to ensure appropriate alignment and ownership. - Partner with appropriate internal teams to proactively communicate with customers regarding RMAs, including coordination of shipping, parts tracking, and return logistics, while ensuring accurate documentation and alignment with internal operations teams. - Monitor service progress and flag delays, risks, or gaps before they impact customers. - Partner with LDMs to track delivery milestones, action items, and dependencies across assigned accounts. - Support new customer and program onboarding by gathering requirements, tracking readiness, and following up on open items. - Document meeting notes, action items, and next steps for tactical and operational calls, ensuring consistent follow-through across internal teams and customer stakeholders. - Maintain delivery trackers and reporting tools to provide visibility into account status, risks, and progress. - Reinforce accountability across stakeholders by tracking timelines, ownership, and next steps throughout the delivery lifecycle. - Follow established LCS delivery processes and contribute to documentation and standardization efforts. - Identify recurring coordination gaps or workflow inefficiencies and recommend improvements to leadership. - Provide feedback based on execution experience to support continuous improvement of delivery models, tools, and processes. Qualifications - 0–3 years of experience in customer service, order management, operations coordination, or service delivery support. - Strong attention to detail and accuracy in data entry and transactional processing. - Clear written and verbal communication skills with a customer-first mindset. - Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment. - Ability to track details, manage tasks, and ensure consistent follow-through. - Experience with CRM, ERP, or service management tools preferred. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Associate or bachelor’s degree, or equivalent professional experience preferred. Benefits - Competitive compensation package based on performance. - Medical, dental, vision, life and disability coverage as of the 1st of the month. - Health savings accounts and flexible savings accounts. - 401(k) plan with company match. - 7 annual holidays and unlimited paid time off. Company Description Join us and be part of an inclusive, energizing, and collaborative environment. UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.

• Own end-to-end revenue tracking across assigned clients or business units. • Ensure revenue is accurately recorded, supported, and aligned with contracts and POs. • Reconcile revenue data to guarantee completeness and financial integrity. • Monitor WIP, identify unbilled work, and manage aging balances. • Partner with billing and operations teams to ensure timely invoicing. • Support month-end and quarter-end close with audit-ready financial data. • Maintain and improve revenue tracking tools and processes. • Prepare reporting packages and financial control documentation. • Collaborate with leadership on revenue forecasting and validation. • Identify risks, discrepancies, and process gaps proactively. • Ensure compliance with internal controls and revenue recognition standards.