• Conduct detailed public record due diligence investigations on individuals for employment purposes • Confirm identities and search for alias through various third-party resources • Identify, analyze, and intelligently summarize complex legal documents including liens, judgments, bankruptcies, criminal records, complaints, and other recorded documents • Conduct research on social media profiles, derogatory news, and general online presence • Conduct employment, education and professional license verifications utilizing various methods, including third-party verification services and direct communication via telephone, email and/or fax • Collaborate with courts, other government agencies, or vendors as applicable • Create detailed, well-written reports for clients based on findings • Produce accurate, precise reporting in a timely manner • Communicate with the Customer Success team to ensure deliverables and timelines are achievable • Performs other duties as assigned

Role Description As a member of the team, you will be involved in multiple customer-facing projects and will be responsible for the installation and successful delivery of various Point of Sale (POS) applications. Functional Business Responsibilities: - Work alongside functional teams, providing technical and thought leadership on business processes necessary to execute an agreed solution to the detailed level. - Consult with clients on POS functional best practices. - Analyze, design, and document quality functional specifications. - Detailed Process Analysis. - Configure solutions to meet Customer’s business process needs. Technical Business Responsibilities: - Act as primary technical point of contact for clients and other project team members. - Define and document implementation technical requirements. - Install and upgrade solutions. - Configure, document, and test software. - Install and configure: - Windows Operating systems on Point of Sales Registers, PC, and servers. - Point of Sale peripherals drivers. - Handheld wireless devices. - Consult with clients on POS technical best practices. - Log, troubleshoot, diagnose, and resolve technical issues during project implementations (e.g., application, interfaces, operating systems, networks, hardware). Client Facing Responsibilities: - Monitor and report project progress. - Train client IT personnel on system monitoring and system management. - Support client in initial production stage and prepare project for transition to Client Care Services. - Manage client expectations and timeline commitments. Qualifications - Flexibility and adaptability in a fast-paced environment. - Ability to meet deadlines. - Strong interpersonal and presentational skills with the ability to communicate to all levels within an organization. - Experience implementing or supporting complex systems and solutions. - Knowledge of Server, hardware, and network technology. - Strong troubleshooting methodology/skills. Requirements - Retail Operation experience or knowledge of Point of Sale (POS). - Software development experience (C#, Visual Basic, .NET, SQL). - MIS Degree or Equivalent. Benefits - Competitive salary based on experience. - Dental insurance. - Flexible spending account. - Health insurance. - Life insurance. - Paid time off. - Vision insurance. Company Description Capnexus is a comprehensive services provider. Our team consists of outstanding professionals, highly experienced in designing, building, and supporting retail software. We see ourselves as a build-as-a-service provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals. Having a culture built on outcomes and delivery at the core of the business, Capnexus is providing its customers with a complete suite of services for software development, system analysis, integration, implementation, and support, as well as the option to engage a single team to perform all the services they require.

Role Description The Billing Analyst works in a company's accounting department and ensures that clients are billed correctly. They correspond with clients, issue invoices, and oversee the company's revenue intake. The billing analyst is also responsible for invoicing the client and is able to communicate about the invoice and discrepancies. What does a day in the life of a Billing Analyst look like? - Review and approve new and updated customer subscriptions to ensure accuracy and completeness in a timely manner - Maintain and update subscription records within billing systems - Ensure billing accuracy by validating data and identifying discrepancies across systems - Investigate and resolve billing discrepancies, escalating issues when needed - Maintain and review validation reports related to invoicing and accounts receivable - Support occasional customer billing inquiries and assist in issue resolution - Assist in month-end billing processes by ensuring all billable activity has been captured, billed, and validated for accuracy - Perform data checks and reconciliations to support completeness and accuracy of monthly billing - Support the collections team with account reconciliations and discrepancy resolution Qualifications - 2–4+ years of experience in billing, accounts receivable, or a related function - Strong attention to detail and a focus on data accuracy and integrity - Proficient in Excel, including experience with formulas (VLOOKUP/XLOOKUP, pivot tables, IF statements) - Comfortable working within billing and financial systems (e.g., NetSuite, Salesforce, or similar platforms) - Systems-savvy and able to navigate, validate, and reconcile data across multiple tools - Able to identify discrepancies, investigate root causes, and resolve issues efficiently - Adaptable and able to learn new systems and processes quickly - Expresses ideas and suggestions in support of the team’s success - Solicits and readily accepts constructive feedback - Sees tasks through to completion and offers support as needed - Eager to learn new systems and processes - Ability to handle administrative tasks as assigned - Demonstrates high attention to detail and thorough review of one’s work with a focus on quality - Understands the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability - Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them - Comfortable in ambiguity - Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed Benefits - Full time employees - Competitive compensation - Adherence to government-mandated benefits - Retirement Savings Program with Company Matching - Life Insurance - HMO on day 1 - Paid time off, birthday leave - Bonus and incentive plans - Opportunities for skills training and personal and professional development - Employee Referral Program

• Guide product team members through complex data landscapes, providing valuable insights that support critical decision-making • Conduct deep-dive analyses of user behavior, app performance, and product features to boost player acquisition, engagement, and retention • Ensure top-tier behavioral data collection by collaborating with analytics developers on tracking implementation and issue resolution • Develop and maintain dashboards, reports, and alerting systems for real-time monitoring of key conversion metrics • Present insights clearly and effectively to stakeholders across the organization • Debug data issues and optimize tracking mechanisms to maintain data integrity