Role Description The Billing Analyst works in a company's accounting department and ensures that clients are billed correctly. They correspond with clients, issue invoices, and oversee the company's revenue intake. The billing analyst is also responsible for invoicing the client and is able to communicate about the invoice and discrepancies. What does a day in the life of a Billing Analyst look like? - Review and approve new and updated customer subscriptions to ensure accuracy and completeness in a timely manner - Maintain and update subscription records within billing systems - Ensure billing accuracy by validating data and identifying discrepancies across systems - Investigate and resolve billing discrepancies, escalating issues when needed - Maintain and review validation reports related to invoicing and accounts receivable - Support occasional customer billing inquiries and assist in issue resolution - Assist in month-end billing processes by ensuring all billable activity has been captured, billed, and validated for accuracy - Perform data checks and reconciliations to support completeness and accuracy of monthly billing - Support the collections team with account reconciliations and discrepancy resolution Qualifications - 2–4+ years of experience in billing, accounts receivable, or a related function - Strong attention to detail and a focus on data accuracy and integrity - Proficient in Excel, including experience with formulas (VLOOKUP/XLOOKUP, pivot tables, IF statements) - Comfortable working within billing and financial systems (e.g., NetSuite, Salesforce, or similar platforms) - Systems-savvy and able to navigate, validate, and reconcile data across multiple tools - Able to identify discrepancies, investigate root causes, and resolve issues efficiently - Adaptable and able to learn new systems and processes quickly - Expresses ideas and suggestions in support of the team’s success - Solicits and readily accepts constructive feedback - Sees tasks through to completion and offers support as needed - Eager to learn new systems and processes - Ability to handle administrative tasks as assigned - Demonstrates high attention to detail and thorough review of one’s work with a focus on quality - Understands the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability - Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them - Comfortable in ambiguity - Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed Benefits - Full time employees - Competitive compensation - Adherence to government-mandated benefits - Retirement Savings Program with Company Matching - Life Insurance - HMO on day 1 - Paid time off, birthday leave - Bonus and incentive plans - Opportunities for skills training and personal and professional development - Employee Referral Program

• Guide product team members through complex data landscapes, providing valuable insights that support critical decision-making • Conduct deep-dive analyses of user behavior, app performance, and product features to boost player acquisition, engagement, and retention • Ensure top-tier behavioral data collection by collaborating with analytics developers on tracking implementation and issue resolution • Develop and maintain dashboards, reports, and alerting systems for real-time monitoring of key conversion metrics • Present insights clearly and effectively to stakeholders across the organization • Debug data issues and optimize tracking mechanisms to maintain data integrity

Role Description The employee will serve as the Program Analyst, located in the Data and Information Department, Veterans Crisis Line (VCL), Veterans Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members. - Serves as a data analyst to support data warehouse development, deploys reporting tools, maintains employee dashboards, and delivers self-service reporting and analytic solutions. - Selection of statistical techniques, report format, validity of data, and accuracy of results. - Designs and conducts ad-hoc studies and analyses to provide data for the use of VCL officials. - Applies analytical and evaluative methods and techniques to issues and studies concerning the efficiency and effectiveness of activities, which includes trending for future needs. - Maintains accuracy and data integrity of databases, spreadsheets, and data warehouses. - Uses large, highly specialized databases to recover statistical information needed for studies and reports. - Collects, organizes, analyzes, and interprets highly specialized Veteran data from large databases. - Develops procedures and recommends quality improvements in data collection, data extraction and statistical information systems. - Provides data processing support for surveys, program evaluation, and special studies. - Develops SQL code to produce stated analysis. - Participates in special studies and fact-finding activities to develop required data and information for reporting purposes, and prepares administrative reports. - Develops recommendations for corrective actions and methods to achieve efficient and effective operations. - Utilizes various software packages to include Microsoft Word, Excel, PowerPoint, SQL, Power BI, and Report Builder. May also use R, Python, and other analytical suites as needed to prepare special reports, forms, and correspondence. - Prepares a variety of recurring and special action reports utilizing data from files and records maintained in databases. - Prepares and presents briefings and information to management/supervisory officials to ensure comprehensive program coverage and effective interface among VCL. Qualifications - Experience utilizing Microsoft Power BI and Structured Query Language (SQL). - Specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. - Must meet 3/5 of the following examples of specialized experience: - Applying analytical and evaluative methods related to data management principles to evaluate and improve the efficiency and effectiveness of program operations. - Planning and conducting projects and studies to evaluate and recommend ways of improving business processes and data processing techniques. - Study and analyze procedures to balance workload and validate data quality. - Maintaining accuracy and data integrity of databases, spreadsheets, and data warehouses. - Developing and interpreting study information for final presentations using technical reports. Requirements - Applicants must meet all requirements by the closing date of this announcement, 05/11/2026. - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. - Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Benefits - This is a remote position. Selectees will work 100% of the time in a non-VA-owned space outside of the local commuting area of a parent station. - The employee's workspace must be suitable for conducting business and must provide a secure, distraction-free home-based worksite with reliable high-speed internet connectivity. - Employees will be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment, and as needed for technical support. - Selectees will be required to self-certify that their remote workplace meets all safety, privacy, and internet speed requirements.

• Analizar y mejorar procesos vinculados al módulo SAP SD. • Realizar configuración y personalización del sistema según necesidades del cliente. • Participar en proyectos, rollouts y acciones evolutivas del área SD. • Recoger requisitos y elaborar documentación funcional. • Coordinar y ejecutar UAT. • Preparar y entregar formación a usuarios. • Gestionar incidencias y solicitudes de cambio. • Coordinarse con equipos de MM, FI, WM y otros módulos SAP. • Mantenerse actualizado con innovaciones de SAP S/4HANA.