• Guide product team members through complex data landscapes, providing valuable insights that support critical decision-making • Conduct deep-dive analyses of user behavior, app performance, and product features to boost player acquisition, engagement, and retention • Ensure top-tier behavioral data collection by collaborating with analytics developers on tracking implementation and issue resolution • Develop and maintain dashboards, reports, and alerting systems for real-time monitoring of key conversion metrics • Present insights clearly and effectively to stakeholders across the organization • Debug data issues and optimize tracking mechanisms to maintain data integrity

Role Description The employee will serve as the Program Analyst, located in the Data and Information Department, Veterans Crisis Line (VCL), Veterans Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members. - Serves as a data analyst to support data warehouse development, deploys reporting tools, maintains employee dashboards, and delivers self-service reporting and analytic solutions. - Selection of statistical techniques, report format, validity of data, and accuracy of results. - Designs and conducts ad-hoc studies and analyses to provide data for the use of VCL officials. - Applies analytical and evaluative methods and techniques to issues and studies concerning the efficiency and effectiveness of activities, which includes trending for future needs. - Maintains accuracy and data integrity of databases, spreadsheets, and data warehouses. - Uses large, highly specialized databases to recover statistical information needed for studies and reports. - Collects, organizes, analyzes, and interprets highly specialized Veteran data from large databases. - Develops procedures and recommends quality improvements in data collection, data extraction and statistical information systems. - Provides data processing support for surveys, program evaluation, and special studies. - Develops SQL code to produce stated analysis. - Participates in special studies and fact-finding activities to develop required data and information for reporting purposes, and prepares administrative reports. - Develops recommendations for corrective actions and methods to achieve efficient and effective operations. - Utilizes various software packages to include Microsoft Word, Excel, PowerPoint, SQL, Power BI, and Report Builder. May also use R, Python, and other analytical suites as needed to prepare special reports, forms, and correspondence. - Prepares a variety of recurring and special action reports utilizing data from files and records maintained in databases. - Prepares and presents briefings and information to management/supervisory officials to ensure comprehensive program coverage and effective interface among VCL. Qualifications - Experience utilizing Microsoft Power BI and Structured Query Language (SQL). - Specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. - Must meet 3/5 of the following examples of specialized experience: - Applying analytical and evaluative methods related to data management principles to evaluate and improve the efficiency and effectiveness of program operations. - Planning and conducting projects and studies to evaluate and recommend ways of improving business processes and data processing techniques. - Study and analyze procedures to balance workload and validate data quality. - Maintaining accuracy and data integrity of databases, spreadsheets, and data warehouses. - Developing and interpreting study information for final presentations using technical reports. Requirements - Applicants must meet all requirements by the closing date of this announcement, 05/11/2026. - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. - Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Benefits - This is a remote position. Selectees will work 100% of the time in a non-VA-owned space outside of the local commuting area of a parent station. - The employee's workspace must be suitable for conducting business and must provide a secure, distraction-free home-based worksite with reliable high-speed internet connectivity. - Employees will be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment, and as needed for technical support. - Selectees will be required to self-certify that their remote workplace meets all safety, privacy, and internet speed requirements.

• Analizar y mejorar procesos vinculados al módulo SAP SD. • Realizar configuración y personalización del sistema según necesidades del cliente. • Participar en proyectos, rollouts y acciones evolutivas del área SD. • Recoger requisitos y elaborar documentación funcional. • Coordinar y ejecutar UAT. • Preparar y entregar formación a usuarios. • Gestionar incidencias y solicitudes de cambio. • Coordinarse con equipos de MM, FI, WM y otros módulos SAP. • Mantenerse actualizado con innovaciones de SAP S/4HANA.

Job Summary: The Lead Recon Associate in Reconciliation demonstrates mastery in their domain and continuously expands their expertise in new reconciliation tools and processes. They identify opportunities to improve accuracy and scalability, offering solutions through collaboration with internal teams, leadership, and external contacts. They are regarded as a trusted advisor and consultant for the reconciliation department, supporting teams with complex tasks and projects to ensure client success. Additionally, they provide ongoing education on technology updates within their domain and often serve as consultants both internally and externally, covering the entire reconciliation process and system flow from aggregation to enrichment and delivery. Responsibilities: Serves as a trainer within their department, conducting 8-10 small group training sessions annually. Ensures quality reconciliation and operational performance, adhering to client expectations and SOC 1 Compliance, and provides support for internal audit queries. Recommends and advises on system improvements, monitors design progress, and prepares design updates for their department. Proactively anticipates challenging assets, conducts research, and provides guidance internally and externally on expected challenges. Leads, advises, and encourages others in automation initiatives, serving as a sought-after resource for the department and reconcilers seeking consultation. Is frequently sought out by the department for recommendations and technical guidance on Recon Tool system problems. Works with clients requiring independent action and a high degree of initiative, handling post-live reconciliation, automation, and process development for any client. Demonstrates awareness of available resources and correctly identifies the appropriate tools for research in projects they are responsible for. Collaborates with management to complete 2-3 projects annually that align with the department's strategic initiatives. Effectively manages assignments within the team, balancing workload, client success, and leadership expectations to deliver on assignments and projects. Is trusted to consistently deliver accurate, timely, and thorough responses to project stakeholders in both written and verbal contexts. Selects, develops, and evaluates projects to improve 2-3 strategic initiatives annually, leveraging Lean Six Sigma practices. Identifies opportunities for improvement and collaborates with stakeholders to implement solutions that positively impact the department. Required Skills: Advanced knowledge in tooling and applications used in their day-to-day work, such as Recon Tool, Confluence, Outlook, Jira, Grafana, ACE, etc. They have an intermediate understanding of all aspects of reconciliation, including the Clearwater End to End data flow and all system interactions related to reconciliation processes. They have vast knowledge of Excel and are skilled in using various functions such as CW excel ribbons, MATCH-MATCH, PIVOT, SUMIF, COUNTIF, INDEX, VLOOKUP, etc. They have intermediate familiarity with Clearwater-specific assumptions and functionality in the industry, making them a trusted advisor for any client inquiry. 2+ years of experience reconciling accounts. Preferably 1+ year in another department or team. Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Additional Skills to look forPortfolio AccountingInvestment AccountingCash and Asset ReconciliationAsset Manager Cash and Stock Reconciliation and ResearchIncome/FX/Corporate Action Reconciliations , Capital Market.What are bonds, derivative ,fixed income.Corporate Action Events.Education and Experience: Bachelors/master's course in Finance or Accounting or related field. 6+ years of relevant experience.