• Prepare and support SEC filings (10-K, 10-Q, 8-K, Proxy, Section 16) • Assist with financial statements, disclosures, MD&A, and supporting schedules • Ensure compliance with U.S. GAAP, SEC regulations, and SOX controls • Conduct technical accounting research and prepare related memos • Support audits and coordinate with auditors, legal counsel, and internal teams • Maintain and improve financial reporting and disclosure • Monitor SEC and regulatory updates

Role Description The Senior Investor Reporting Analyst ensures investor reporting activities, balances, payments, and related reporting are completed in a controlled, timely, and accurate manner across all investor portfolios, including private investors and government-sponsored enterprises (GSEs). Essential Duties and Responsibilities - Prepare accurate reports and remit funds in accordance with investor guidelines (including daily, monthly, and interim reporting and remitting obligations), including: - Reconcile actual activity to reported activity. - Validate loan resolution data reports against modification agreements to ensure accurate adjustments on interim and monthly remittance reports. - Prepare interim reports and remit funds associated with payoffs, short sales, and other interim events. - Perform pool-to-security reconciliations and cash testing. - Establish and maintain pool headers in the MSP servicing system. - Ensure advances are made accurately and on time. - Process monthly fees, including interest loss from payoffs and curtailments and investor-guaranty fees. - Research, resolve, and document variances in investor reporting applications and systems (e.g., MSP, internal reporting systems, Freddie Mac Portal, Fannie Mae Portal, and Ginnie Mae Portal). - Maintain supporting documentation and track all trailing adjustments from various sources for timely investor reporting within the required month. - Support bank reconciliation staff with custodial account balancing. - Monitor P&I custodial accounts to prevent overdrafts. - Build and maintain effective working relationships with investor reporting and remitting counterparts. - Compile and reconcile remittance reports for loans transferred from a prior servicer during the transition of servicing to Selene. - Create and maintain detailed written procedures for each investor. - Review new servicing agreements to confirm compliance with reporting and remitting requirements. - Prepare reports required by regulatory agencies. - Respond to internal and external audit requests and support related audit activities. Qualifications - Perform each essential duty satisfactorily. - Prioritize effectively and manage a high volume of multifaceted work. - Demonstrate flexibility and adapt in a fast-paced, changing environment. - Meet the knowledge, skills, and ability requirements outlined below; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements - High school diploma or general education degree (GED) required; bachelor’s degree in Accounting or Finance preferred. - Three to five years of relevant experience in investor reporting and remitting; experience with government-sponsored enterprise (GSE) reporting and remitting (e.g., Ginnie Mae, Fannie Mae, Freddie Mac) preferred. - Demonstrated understanding of remittance methods, including Actual/Actual, Schedule/Schedule, and Schedule/Actual. - Hands-on experience across major areas of residential mortgage servicing within the MSP servicing system, including payment processing, bank reconciliations, and loan resolution (e.g., forbearance, modifications, short sales, bankruptcy, foreclosure, and real estate owned (REO)). Benefits - Paid Time Off (PTO) - Medical, Dental & Vision - Employee Assistance Program - Flexible Spending Account - Health Savings Account - Paid Holidays - Company paid Life Insurance - Matching 401(k) Plan

Role Description We are seeking a Team Lead, Business Intelligence to join our Centre of Excellent (COE) team. The Team Lead will be an integral part of the Centre of Excellence (COE) at People Corporation (PC), focused on technology transformation and improving how the business works through modern reporting and workflow solutions. This role leads delivery of business intelligence and technology transformation initiatives by partnering with leaders across the organization, translating overall strategy into a prioritized portfolio of work, and ensuring projects keep moving forward to implementation with a white glove approach and high client satisfaction. The Team Lead provides day-to-day guidance to analysts, reviews and signs off on work outputs, and helps shape the broader roadmap, standards, and ways of working for the team. - Partner with cross-functional teams and business leaders to clarify objectives and requirements, translating them into prioritized BI solutions, workflow builds, and a technology transformation roadmap. - Own end-to-end delivery of BI initiatives, including intake, scoping, planning, dependencies, timelines, and risk/issue management—ensuring projects keep moving forward. - Report into the Director, COE Business Intelligence with clear updates on progress, risks, resourcing needs, and outcomes—turning overall strategy into executable plans and on-time project delivery. - Provide day-to-day coaching and support to Business Intelligence Analysts, including task assignment, removing blockers, skills development, and building Group Benefits domain knowledge. - Review and quality-check analyst outputs (dashboards, reports, data updates, documentation, and communications) to ensure accuracy, consistency, and a strong user experience. - Establish and improve standards for reporting, dashboard design, data definitions, and support processes; drive continuous improvement of team workflows. - Inform technology and business transformation delivery by identifying opportunities to modernize reporting and build/improve workflows in new technology, ensuring solutions are scalable, documented, and aligned to business outcomes. Qualifications - Strong written and verbal communication skills, with the ability to influence and align stakeholders at multiple levels. - Demonstrated ability to lead delivery of multiple initiatives in parallel—prioritizing, planning, and managing competing demands. - Proficiency with Microsoft tools (Excel, PowerPoint, Teams) and strong capability with the Microsoft Power Platform (Power BI, Power Query, Power Automate). - Strong analytical and problem-solving skills with excellent attention to detail and a high level of accuracy; able to review and validate others’ work. - Ability to coach and support others, foster a fun, lighthearted, and creative team environment, and drive consistent ways of working. - Sensitivity to confidential information and sound judgment in data handling and communications. Requirements - Experience leading or mentoring analysts, including work planning, feedback, and quality assurance. - Basic knowledge of AI prompting and common AI tools (considered an asset), with an interest in applying them responsibly to improve productivity and solution quality. - Experience with dashboards and data visualization tools such as Power BI or Tableau, including establishing standards and best practices. - Experience building workflow automations (e.g., Power Automate) and applying modern tooling to streamline business processes. - CRM experience and the ability to translate front-line needs into reporting and process improvements. - UAT testing experience and familiarity with release planning, change management, and technology transformation delivery. - Experience in Group Benefits (considered an asset). Benefits - Learn by working alongside our experts. - Completely remote (that means no commute!). - Strong leadership that is committed to having fun while getting results. - Extended health care and dental benefits. - A retirement savings plan with company contributions. - A suite of Health & Wellness offerings. - Mental Health programs and support for you and your family. - Assistance for the completion of industry designations. - Competitive compensation.

Role Description This BI Analyst role is responsible for the design and development of high quality, user-friendly visualizations/dashboards, reports, and related analytic content for business partners. Work with the analytics team to develop new and high impact visualizations that make analysis and data easy to understand, actionable, and facilitate idea generation and decision making. The job may also entail application administration of Analytic tool server environments (e.g., Tableau) along with development and deployment of solutions created in other data visualization and reporting tools. What You'll Do - Collaborate with the SIU business area to conduct interactive and iterative user design sessions to produce rapid solution prototypes. - Collaborate with other BI Analysts and Data Scientists to identify, create and influence optimal solution design to deliver actionable insight. - Design and architect high performance data visualization solutions for moderately-sized projects to enable delivery analytic value and ensure they are maintainable and scalable as business needs dictate. - Facilitate cross-functional problem solving sessions to arrive at optimal solutions accounting for stakeholder needs to ensure successful project delivery. - Provide team status in various projects, escalate issues as needed, access and communicate risks to the development schedule and project to represent the Viz Team's interests in cross-functional project teams and ensure project success. - Create, maintain, and enforce data visualization governance and development standards to continuously and proactively improve the quality of solution development and efficiency of processes across the enterprise. Qualifications - Bachelor's degree or advanced degree (where required). - 3+ years of SIU/FWA experience. - In lieu of degree, 5+ years of SIU/FWA experience in related field. - Proficient in SQL + Power BI. - Demonstrated history of attention to detail in work deliverables. Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $89,174.00 - $142,679.00 Job Alert Fraud We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com .