Role Description Zur Verstärkung unseres Cloud-Service-Teams suchen wir dich ab sofort als engagierten Mitarbeiter (m/w/d), um unser Wachstum weiter voranzutreiben und eine erstklassige Servicequalität sicherzustellen. - Du bist erster Ansprechpartner für unsere Partner und Kunden und stellst den stabilen Betrieb ihrer Systeme sicher. - Du nimmst telefonische und schriftliche Support-Anfragen entgegen, dokumentierst und bearbeitest sie über unser Ticket-System. - Du kümmerst dich um die Bereitstellung, Administration und den laufenden Betrieb von Kundensystemen. - Du arbeitest zuverlässig im 3-Schicht-System (Früh-, Spät- und Nachtschicht). - Du bist lernbereit, entwickelst deine Fähigkeiten kontinuierlich weiter und bringst neue Ideen zur Prozessoptimierung ein. - Du organisierst dich im Remote-Umfeld souverän und arbeitest effizient sowie eigenverantwortlich. Qualifications - Abgeschlossene Ausbildung als Fachinformatiker für Systemintegration oder eine vergleichbare IT-Qualifikation. - Erste Berufserfahrung im Support und idealerweise im Umgang mit Ticket-Systemen. - Erfahrung mit Terminalserver-Umgebungen, ERP-Software, Windows Server und Grundkenntnisse in Linux von Vorteil. - Sicher in deutscher und englischer Kommunikation; Spanischkenntnisse sind ein Plus. - Analytisches Denken, Verantwortungsbewusstsein und strukturierte Arbeitsweise. - Du suchst eine langfristige Perspektive und schätzt die Freiheit eines modernen, ortsunabhängigen Arbeitsumfelds. Benefits - 100% Remote-Arbeitsplatz mit großer zeitlicher Flexibilität. - Einstiegsgehalt 50.000 € / Jahr, automatische KPI-basierte Gehaltserhöhungen und attraktive Jahresboni. - 30+ Tage Erholungsurlaub. - Voll ausgestatteter Premium-Homeoffice-Arbeitsplatz. - Firmen-(e)Bike, betriebliche Kranken-Zusatzversicherung und weitere Corporate Benefits. - Arbeiten in einem internationalen Umfeld bei einem der weltweit führenden Cloud-Provider im SAP-Umfeld.

Design and maintain backend services using Node.js and TypeScript, support frontend development with React, and integrate AI technologies into existing workflows while collaborating with cross-functional teams and participating in code reviews.

Role Description The Senior Cloud Engineer I specializing in Azure and AWS is responsible for designing, implementing, and managing cloud-based solutions to support the organization's infrastructure and application needs. This role involves ensuring the reliability, scalability, and security of cloud environments while collaborating with other IT and development teams to optimize cloud resources and support business objectives. - Design, build, and maintain scalable and secure cloud infrastructures using Azure and AWS. - Develop and implement cloud strategies, architecture frameworks, and best practices. - Monitor, manage, and optimize cloud resources and services to ensure high availability and performance. - Implement and manage cloud security controls, compliance policies, and governance frameworks. - Develop and deploy automation scripts using tools such as Terraform, Azure Resource Manager (ARM) templates, or AWS CloudFormation. - Implement Continuous Integration/Continuous Deployment (CI/CD) pipelines to streamline application deployment. - Troubleshoot and resolve cloud infrastructure issues and incidents promptly. - Conduct root cause analysis for recurring problems and implement solutions to prevent recurrence. - Work closely with DevOps, development teams, and other stakeholders to support application deployment and infrastructure needs. - Provide expert guidance on cloud-related queries and issues. - Maintain detailed documentation of cloud architectures, configurations, and procedures. - Prepare and present reports on cloud performance, costs, and improvements. - Mentor and provide guidance to junior cloud engineers and contribute to their professional growth. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. - Minimum of 6 years of experience in cloud engineering or related roles. - Proven experience with Azure and AWS platforms, including managing and deploying services. - Proficiency in Azure and AWS services, including but not limited to EC2, S3, RDS, VPC, Azure Virtual Machines, Azure Storage, Azure Active Directory. - Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates, AWS CloudFormation). - Strong knowledge of networking, security, and compliance requirements in cloud environments. - Excellent problem-solving and analytical skills. - Strong communication and collaboration abilities. - Ability to work independently and manage multiple tasks effectively. - AWS Certified Solutions Architect – Associate or Professional and/or Microsoft Certified: Azure Solutions Architect Expert or similar. - Additional relevant certifications are a plus. Requirements - Experience with containerization and orchestration tools like Docker and Kubernetes. - Familiarity with monitoring and logging tools (e.g., Azure Monitor, AWS CloudWatch). - Familiarity with CI/CD pipelines and DevOps practices. - Previous experience in a senior technical role or mentoring junior engineers. Benefits - Remote work provides a flexible work/life balance. - Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure). - Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members. - Comprehensive health benefits, new hire eligibility starts on day 1 of employment. - Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities.

Role Description Build and optimize databases for performance and efficiency. - Write code to extract, transform, and load data from various sources into data warehouses and data lakes. - Architect and optimize complex data processing pipelines utilizing Databricks. - Implement data quality checks to ensure data accuracy and consistency. - Troubleshoot and resolve software and data-related issues. - Establish and promote best practices for data governance, security, and compliance, ensuring that R1’s data infrastructure remains robust and resilient. - Design and deploy robust cloud-based applications on the Azure platform. - Improve performance and cost efficiency of cloud-based applications. - Leverage the full spectrum of Azure services to enhance application capabilities and ensure seamless integration with existing systems. - Spearhead the architectural design and development of highly scalable software solutions using Python, Spark, Scala, and Databricks. - Define and implement technical strategies that align with business goals and ensure future scalability and maintainability. - Collaborate closely with cross-functional teams to drive data-driven decision-making and innovation, making a significant impact on R1's success. Qualifications - Must have a Master’s degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, or a related field, and 6 years of related work experience; OR a Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, or a related field, and 8 years of post-bachelor’s, progressive related work experience. - Of the required experience, must have 6 years of experience with the following: - Cloud computing with Azure or AWS - Utilizing Agile, DevOps to deploy solutions to the cloud using GitHub actions; CI/CD - Cloud data engineering, including designing, developing, and testing - Maintaining data pipelines and multi-tier object-oriented applications including Scala & Python - Of the required experience, must have 5 years of experience with: - Utilizing Spark - Building data pipelines - Data governance, data security, and data compliance - Jenkins - Of the required experience, must have 4 years of experience with: - Utilizing Terraform to deploy infrastructure - Docker - Of the required experience, must have 2 years of experience with: - Utilizing Databricks, building databases Requirements - Telecommuting permitted 5 days a week, depending on business need. - Employer will accept any suitable combination of education, training, or experience. Benefits - Medical - Dental - Vision - 401k matching - Paid time off [amount depends on years of service] - Paid Parental leave - 8 paid holidays per year - Disability coverage - Tuition reimbursement - Health savings account - Flexible spending account - Wellness benefits - Life insurance - Accidental death and dismemberment insurance