Role Description Global Enterprise Organization seeking fulltime Infrastructure Administrator in South Africa. The Administrator is responsible for administering the infrastructure, handling ticket management, and maintaining the operations of the technical infrastructure of the organization. - Responsible for supporting the company’s Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, Network and Storage infrastructure. - Ticket management and end to end ownership of tickets. - Work closely with the other Infrastructure teams to improve SLAs, ticket resolution times, and gain knowledge of the company’s systems. - Handle daily support for all areas of Infrastructure. - Change request implementation for Tech, Standard\Common and Emergency changes. - Creation of new virtual machines, groups, user accounts. - Monitor and handle access control to internal systems. - Remediating security vulnerabilities and other findings as necessary. - Monitor the ticket queue to ensure SLAs are met. - Assist as necessary with any other assigned duties that may arise. Qualifications - BSc/ B.E degree in Computer Science, Electronics and Communication, Engineering or equivalent degree/experience. - 3-5 years of IT administration (Linux & Kubernetes). - Demonstrated understanding of complex problem-solving techniques dealing with infrastructure support. - Experience with some of the following areas / concepts: - Windows Server and Linux operating systems. - Active Directory (maintenance, group policy, permissions). - VM server creation. - Enterprise storage systems. - Physical server class hardware. - Data center operations. - Experience using a ticketing tool. ManageEngine ServiceDesk experience is a plus. - System monitoring and administration tool sets - VCenter, ADUC, storage management tools, etc. - An understanding of networking and administration. - Understanding of DNS, DHCP and Subnetting. - Understanding of Switching and routing, Firewall, Internal / External SSL Certification. - Used some security tools and software – anti-virus, anti-malware, patch management. - Creating/deleting accounts in Microsoft Office 365. - Some experience with Active Directory and/or Azure Active Directory and Group policy. Requirements - Industry recognized certifications (Microsoft, Cisco, CompTIA, etc) highly desirable. - Experience with BitDefender antivirus and ManageEngine Patch manager. - Hands on experience with automation suites (vRealize, Ansible, BMC, etc). - Reasonable level of experience with automation and/or scripting. - A strong desire to make a difference. - Able to set objectives, meet deadlines and work under pressure in a fast moving business. - Excellent interpersonal and communication skills. - Has broad perspective and understanding of business and trends in the market place; is current on business and industry trends. - Has a holistic approach to business; understands his/her own area of expertise and how it applies to the good of the group/business. - Excellent organizational and project management skills. - Strong problem-resolution skills. - Must be detail-oriented and a team player. Company Description Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Title: Application Administrator Location: Redwood City United States Job Description: In support of Video, Access Control, and Card Office systems, execute all programming tasks, including programming, analysis, design, development, implementation, modification, and maintenance of computer programs. Work on systems of moderate size and complexity, or on segments of larger systems, such as Lenel Access Control, Genetec Video Surveillance, Atrium transaction system, and Traka Key Management system. Provide application support for integrations with other campus systems such as the Stanford Registry, PeopleSoft, and the Fusion Recreational Management system. CORE DUTIES: - Conceptualize design, implement, and develop solutions for complex Video, Access Control, and Card Office systems/programs independently. - Work with a variety of users both internal and external to University IT to gain information, and develop intra-system tradeoffs between different users, as necessary; interact with a diverse client base and outside vendor contacts. - Document system builds and application configurations; maintain and update documentation as needed. - Provide technical analysis, design, development, conversion, and implementation work. - Work as a project leader, as needed, for projects of moderate complexity. - Serve as a technical resource for applications. - Compare, evaluate, and implement new features and technologies, and integrate them into the computing environment. - Follow team software development methodology. - Mentor lower level software developers. MINIMUM REQUIREMENTS: Education & Experience: Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience. Knowledge, Skills and Abilities: - Expertise in designing, developing, testing, and deploying applications. - Proficiency with application design and data modeling. - Ability to define and solve logical problems for highly technical applications. - Strong communication skills with both technical and non-technical clients. - Ability to lead activities on structured team development projects. - Ability to select, adapt, and effectively use a variety of programming methods. - Knowledge of application domain. Certifications and Licenses: None PHYSICAL REQUIREMENTS*: - Constantly perform desk-based computer tasks. - Frequently sit, grasp lightly/fine manipulation. - Occasionally stand/walk, writing by hand. - Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. - - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. WORKING CONDITIONS: - May work extended hours, evening and weekends. WORK STANDARDS: - Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. - Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. - Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu. Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. This role is open to candidates anywhere in the United States. The compensation for this position will be based on the location of the successful candidate. The expected pay range for this position is $138,402 to $163,985 per annum for positions in Stanford Work Locations. The expected pay range for this position is $83,041 to $147,568 per annum for remote positions. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information - Schedule: Full-time - Job Code: 4822 - Employee Status: Regular - Grade: J - Requisition ID: 108238 - Work Arrangement : Hybrid Eligible, Remote Eligible

Role Description As the Manager, Benefits Administration Services – Defined Benefit, you will play an important role in supporting the retirement space portfolio, ensuring exceptional service delivery and client satisfaction. This role focuses on client relationship management, operational support, and continuous improvement across defined benefit administration services. - Support the management of defined benefit administration accounts, focusing on client satisfaction, retention, and growth. - Work with clients and leadership to help implement business strategy, service models, and operational priorities. - Help ensure business units meet SLAs, performance metrics, and service delivery standards. - Assist in initiatives focused on process improvement, operational efficiencies, and system enhancements. - Support accurate documentation of client requirements, plan provisions, and operational details to aid effective account management. - Collaborate with internal and external stakeholders to maintain strong partnerships and high levels of client satisfaction. - Contribute to the development and review of performance reports, KPIs, and operational metrics. - Ensure compliance with organizational policies, regulatory requirements, and client contractual obligations. - Assist in planning, implementation, and execution of business continuity plans (BCP) for defined benefit operations. Qualifications - Bachelor’s degree or equivalent relevant experience. - 5+ years of client-facing or client support experience, preferably within defined benefit, defined contribution, or pension administration. - Experience supporting teams within BPO and/or call center environments in benefits administration. - Strong background in defined benefit and/or defined contribution plan administration, including operational support and client relationship management. - Proficiency in MS Office, with strong Excel skills. Requirements - Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance. Benefits - Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one. - Retirement Savings: Robust programs to help you secure your financial future. - Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more. - Career Growth Opportunities: Paths for advancement within a global organization. - Paid Training: Learn while you earn with award-winning learning platforms. - Paid Time Off: Competitive PTO packages to help you recharge. - Great Work Environment: Join an award-winning culture that values diversity and inclusion.

• Support the management of defined benefit administration accounts, focusing on client satisfaction, retention, and growth. • Work with clients and leadership to help implement business strategy, service models, and operational priorities. • Help ensure business units meet SLAs, performance metrics, and service delivery standards. • Assist in initiatives focused on process improvement, operational efficiencies, and system enhancements. • Support accurate documentation of client requirements, plan provisions, and operational details to aid effective account management. • Collaborate with internal and external stakeholders to maintain strong partnerships and high levels of client satisfaction. • Contribute to the development and review of performance reports, KPIs, and operational metrics. • Ensure compliance with organizational policies, regulatory requirements, and client contractual obligations. • Assist in planning, implementation, and execution of business continuity plans (BCP) for defined benefit operations.