Title: Complex Care Manager RN - Charlottesville, VA Market Location: Charlottesville United States Job Description: Requisition number: 2356416 Job category: Medical & Clinical Operations Primary location: Charlottesville, VA Overtime status: Non-exempt Travel: No At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Complex Care Manager, RN will be managing complex members and is responsible for facilitating, promoting and advocating for the enrollees' ongoing self-sufficiency and independence. This position is responsible for assessment and planning for an identified group of patients (High risk stratification). Care Manager will manage the care of members in their homes or other community settings by completing telephonic and or face to face health risk assessments and coordinating patient care, focusing on disease management and keeping members healthy and independent. The care manager will provide clinical and medical management services, including care management, health assessments, interventions, and discharge planning. Work is generally self-directed and not prescribed; so, it will be important to function in a less structured work environment. Primary Responsibilities: - Engaging members/families telephonically and/or face to face to coordinate services, community resources, and treatment needs - Delivering a holistic approach to coordinated care based on the member's needs using a person centered philosophy - Identifying early risk factors and conducting ongoing assessments and documenting in an electronic file - Creating, reviewing and revising care plans and focusing on a holistic approach - Functioning as an advocate for member - Collaborating with the member's PCP to deliver and coordinate necessary services - Building relationships with members and their families; assisting them with coordination of health choices - Ensuring cases are documented in a timely manner - Coordination with other state agencies, community resources and providers - Act as the primary point of contact for Members and the Interdisciplinary Care Team (ICT) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Current, unrestricted RN licensure in the state of Virginia - 2+ years of recent experience in case management, home care, long term care and/or experience in acute or rehab care setting - 1+ years of experience directly working with individuals with complex medical or behavioral needs - Basic level of proficiency in Microsoft Office suite applications (Word, Excel, Outlook/Email, Internet), including the ability to type and talk at the same time and toggle between multiple applications - Willingness to travel (up to 25%) within a designated geographical region of Virginia for home/site visits - Driver's license and access to reliable transportation and proof of automobile insurance for vehicle being used - Broadband internet capability from home office Preferred Qualifications: - CCM certification - Experience with Medicare and/or Medicaid - Experience with complex populations - Managed care/case management experience *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Sr. Coordinator, Patient Access (Case Manager) Location: Lewisville, TX, United States Job Description: Full time job requisition id 20179910 Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them—faster. Responsibilities: - Manage the entire care process with a sense of urgency from benefit investigation/verification to medication delivery, ensuring an exceptional patient experience - Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services - Assist in obtaining insurance, prior authorization, and appeal requirements and outcomes - Help patients understand their insurance plan coverage, including out-of-pocket costs, and provide guidance on the appeals process if needed - Resolve patient's questions and any representative for the patient’s concerns regarding status of their request for assistance - Demonstrate expertise in payer landscapes and insurance processes. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products - Process enrollments via fax, phone, and electronically as needed - Scrutinize forms and supporting documentation thoroughly for any missing information or new information to be added to the database - Receive inbound calls from patients, healthcare provider offices, SPs, and customers, striving for one-call resolution Qualifications: - 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred - Previous Hub or Patient Support Service experience preferred - High School diploma or equivalent preferred - Knowledge of Medicare (A, B, C, D), Medicaid & Commercial payers policies and guidelines for coverage, preferred - Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. - Robust computer literacy skills including data entry and MS Office-based software programs - Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges preferred - Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers What is expected of you and others at this level: - Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments - In-depth knowledge in technical or specialty area - Applies advanced skills to resolve complex problems independently - May modify process to resolve situations - Works independently within established procedures; may receive general guidance on new assignments - May provide general guidance or technical assistance to less experienced team members TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. - Download speed of 15Mbps (megabyte per second) - Upload speed of 5Mbps (megabyte per second) - Ping Rate Maximum of 30ms (milliseconds) - Hardwired to the router - Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $21.40 per hour - $30.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Title: Training Manager Location: AL, AR, LA, MS, OK, TN or TX Department: 0.25 Job Description: Salary Range:$65,000.00 To $70,000.00 Annually The Training Manager is accountable for CU’s workforce capability strategy, overseeing the quality, consistency, and system administration of the organization’s training infrastructure serving over 100+ employees. This role serves as the organization’s subject matter expert for the Learning Management System (LMS) and ensures effective rollout, branding, governance, and reporting of training initiatives. Individual departments retain ownership of subject matter content. The Training Manager partners with department leaders and subject matter experts (SMEs) to ensure training materials meet established quality standards, align with CU branding and policies, and are effectively delivered and tracked through the LMS. Work Location: An ideal candidate will work from home; however, candidate must currently reside in the CU service area of either AL, AR, LA, MS, OK, TN or TX Benefits: - Medical, dental, and vision insurance - Health Savings Account with annual employer contributions - Flexible Spending Accounts - Company-paid Short-Term & Long-Term Disability and Basic Life Insurance - Employer 401k Match - Paid holiday, vacation and sick time. Requirements: - Education - Option A: Bachelor's degree in human resources, Organizational Development, Education, Business Administration, or related field required. At least 4 years of experience in training coordination, LMS administration, HR, or organizational development. A nationally recognized certification in training or facilitation is preferred. - Option B: A high school diploma or equivalent. A minimum of 8 years of progressive experience in training coordination, learning system administration, HR, organizational development, or related function. At least one professional certification such as Certified Professional in Talent Development (CPTD), Certified Professional Trainer (CPT), Certified Professional Facilitator, or Certified Group Facilitator. - Demonstrated experience administering a Learning Management System. - Documented experience leading organization-wide training rollout or systems implementation. - Experience in nonprofit, rural community development, or distributed/remote workforce environments. - Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability for auto insurance coverage.  - Must be authorized to work in the USA.  Summary of Essential Job Duties - Lead and manage the organization’s Learning Management System (LMS), including configuration, user access, content administration, reporting, and system optimization. - Establish and enforce training standards, governance policies, and quality controls across departments, including compliance oversight and version control. - Develop and maintain organization-wide training content focused on leadership, onboarding, performance management, and core HR practices. - Support departments and stakeholders by enabling course development, LMS adoption, and organization-wide training rollouts. - Drive reporting, analytics, and continuous improvement by monitoring training metrics, advising leadership, and enhancing workforce readiness and performance. EOE

Title: Training Manager Location: Dallas Texas US Department: 0.25 Job Description: The Training Manager is accountable for CU’s workforce capability strategy, overseeing the quality, consistency, and system administration of the organization’s training infrastructure serving over 100+ employees. This role serves as the organization’s subject matter expert for the Learning Management System (LMS) and ensures effective rollout, branding, governance, and reporting of training initiatives. Individual departments retain ownership of subject matter content. The Training Manager partners with department leaders and subject matter experts (SMEs) to ensure training materials meet established quality standards, align with CU branding and policies, and are effectively delivered and tracked through the LMS. Work Location: An ideal candidate will work from home; however, candidate must currently reside in the CU service area of either AL, AR, LA, MS, OK, TN or TX Benefits: Medical, dental, and vision insurance Health Savings Account with annual employer contributions Flexible Spending Accounts Company-paid Short-Term & Long-Term Disability and Basic Life Insurance Employer 401k Match Paid holiday, vacation and sick time. Requirements: - EducationOption A: Bachelor's degree in human resources, Organizational Development, Education, Business Administration, or related field required. At least 4 years of experience in training coordination, LMS administration, HR, or organizational development. A nationally recognized certification in training or facilitation is preferred.Option B: A high school diploma or equivalent. A minimum of 8 years of progressive experience in training coordination, learning system administration, HR, organizational development, or related function. At least one professional certification such as Certified Professional in Talent Development (CPTD), Certified Professional Trainer (CPT), Certified Professional Facilitator, or Certified Group Facilitator. Demonstrated experience administering a Learning Management System.Documented experience leading organization-wide training rollout or systems implementation. Experience in nonprofit, rural community development, or distributed/remote workforce environments.Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability for auto insurance coverage. Must be authorized to work in the USA.  Summary of Essential Job Duties - Lead and manage the organization’s Learning Management System (LMS), including configuration, user access, content administration, reporting, and system optimization.Establish and enforce training standards, governance policies, and quality controls across departments, including compliance oversight and version control.Develop and maintain organization-wide training content focused on leadership, onboarding, performance management, and core HR practices.Support departments and stakeholders by enabling course development, LMS adoption, and organization-wide training rollouts.Drive reporting, analytics, and continuous improvement by monitoring training metrics, advising leadership, and enhancing workforce readiness and performance. EOE