Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care. Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties. As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care. Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need. The Opportunity We are seeking a RCM Operations Specialist to join our growing team and support Homeward’s External Provider Transformation efforts. This individual will play a critical role in reviewing, auditing, and analyzing clinical documentation from external provider partners, ensuring accurate and complete coding of conditions. You will work alongside our manager to translate chart insights into feedback that improves documentation quality, supports proper reimbursement, and This is an ideal role for a proactive, detail-oriented coder with deep knowledge of multiple specialties, exceptional judgment, and experience supporting external practices or provider networks. What You'll Do Revenue Cycle Support Support the core functions of mid and end revenue cycle. Coding professional and facility charges. CMS-1500 and UB-04 claim generation and submission. A/R claim follow up investigations and denial management resolution for our rural hospital clients. The opportunity to work with the latest AI technologies to help you complete various RCM functions. Maintain quality and productivity standards for the core functions ensure optimal operation and A/R for client success. Ensure timely reimbursement to reduce days in A/R (Accounts Receivable). Denial Investigation & Resolution Analyze and resolve denied/rejected claims, including, but not limited to, referrals, authorizations, and medical necessity. Contact insurance representatives to determine denial reasons and follow up on claim status. Review denial patterns to identify root causes and implement prevention strategies. Draft and submit appeals to insurance companies (commercial/government) for denied services. Collaboration & Enablement Support Collaborates with management, clinic staff, and RCM teams to ensure proper billing and collection procedures. Help shape internal workflows and dashboards that scale denial management effectiveness across the Provider Transformation program. Special Projects Participate in and lead special projects related to coding, billing, and denial management such as new service line implementation. What You Bring What Shapes Our Company Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health Compassion and empathy Curiosity and an eagerness to listen Drive to deliver high-quality experiences, clinical care, and cost-effectiveness Strong focus on sustainability and scalability of our services Nurturing a diverse workforce with a wide range of backgrounds and points of view Taking our mission seriously - but not ourselves too seriously; we have fun as we build Benefits Competitive salary Paid Time Off 11 company paid holidays & 2 personal holidays 100% of employee premiums covered for medical, dental & vision insurance Company-sponsored 401k plan Ongoing professional development opportunities The base salary range for this position is $26 - $34 hourly. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, location, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package. At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams. Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

• Leading communications resources for health informatics contract ensuring communication products are acceptable, of high-quality and meet industry standards. • Develop and implement comprehensive communication strategies for VA initiatives related to healthcare transformation. • Oversee the creation of key messages, speeches, talking points, and briefing materials for senior leaders. • Oversee the design and delivery of digital, print, and multimedia communications products and ensure all communications reflect the organization’s value, tone and visual identity standards. • Develop strategies for stakeholder engagement, including events, campaigns, and partnerships. • Provide communications support for key stakeholders, including senior leadership, through the creation of communication materials such as briefings, reports, and presentations. • Develop content for internal and external audiences, ensuring clarity, consistency, and alignment with the VA’s objectives. • Collaborate with cross-functional teams to ensure that messaging aligns with the overall organizational goals and strategies. • Monitor and measure the effectiveness of communication efforts and provide regular reports on performance metrics.

Grassroots Carbon Public Benefit LLC, is building the #1 grasslands soil carbon storage company. We are a fast-growing start-up and Soilworks Natural Capital portfolio company based in San Antonio, TX. Our rapidly expanding land steward network covers over 6 million acres of grasslands across the US, and we have built a foundation of scientific rigor, quality, and trust. Leading companies like Microsoft, Marathon Oil, HEB, Shopify, and Nestle have selected Grassroots Carbon to reach their carbon reduction goals. Grassroots Carbon offers ranchers additional revenue opportunities via our carbon credit program. We support farmers and ranchers to manage their land for healthy soils, which store more carbon and improve water quality and biodiversity. We are on a mission to convert millions of acres of degraded grazing lands into healthy, thriving grassland ecosystems that capture and store increased amounts of carbon.    The Role: Grassroots Carbon is seeking a Director of Communications & Rancher Advocate to serve as the voice of regenerative ranching across our rancher community and the broader public. This role blends strategic communications, content creation, field-informed storytelling, and rancher support. You will translate complex soil/carbon and program details into practical, credible messaging that drives enrollment, retention, and pride of participation—while elevating rancher leadership in regenerative outcomes. You will collaborate across Growth, Marketing, Science/Soil, Partnerships, and Operations, acting as a subject matter expert (SME) communicator, a rancher-facing advocate, and a grant-support contributor to expand resources for participating land stewards. Reporting & Team Structure - Reports to: Chief Growth Officer - Works closely with: Senior Sales Leader, Inside Account Manager (IAM), Partnerships/Alliances, Rancher Success/Onboarding, Measurement/Science, Legal/Contracts, Marketing/Comms  Key Responsibilities: - 1) Rancher Advocacy & Community Communications - Serve as a primary rancher advocate and communications liaison, ensuring rancher needs, feedback, and success stories are represented across the organization. - Develop and maintain a “rancher communications cadence” (email/newsletter, program updates, seasonal reminders, event invitations, and educational resources). - Create trusted, rancher-first messaging that reduces friction in enrollment, sampling, verification, contracting, and ongoing participation. - Support rancher-facing communications during key moments (program updates, market dynamics, policy/news, weather/seasonal dynamics, events). - 2) Content Creation and Collateral Development - Produce high-quality content and collateral that accelerates understanding and adoption, including: - One-pagers, FAQs, program explainers, pitch decks, case studies, and onboarding guides - Field-ready handouts and partner toolkits - Website content, blog posts, and email nurture sequences - “Talk tracks” and scripts for sales, partners, and leadership - Translate technical program details into clear value propositions—economic, operational, ecological—tailored to rancher segments and regions. - 3) Marketing & Social Media Leadership - Own or co-own a content calendar for social channels focused on ranchers and land stewardship (e.g., LinkedIn, X, Facebook, Instagram, YouTube as applicable). - Create narrative-driven storytelling: rancher profiles, field days, before/after management stories, practice spotlights, Q&A videos, and myth-busting posts. - Partner with Marketing to build campaigns that support enrollment goals and seasonal themes (calving, drought, grazing rotations, soil sampling windows, etc.). - 4) Subject Matter Expert Communications - Operate as a “communications SME” bridging science and practice: - Work with internal soil/carbon/science experts to ensure accuracy and credibility - Create plain-language explainers on soil carbon, sampling, verification, additionality, permanence, MRV, and outcomes - Support webinars, podcasts, speaking engagements, and conference presentations - Maintain a consistent brand voice that is rancher-respectful, practical, non-political, and evidence-based. - 5) Grant & Program Support for Ranchers - Assist in identifying and supporting grants and funding opportunities relevant to ranchers and regenerative transition. - Contribute to grant narrative development, rancher-facing program summaries, impact statements, and supporting materials. - Coordinate with partnerships/operations to help ranchers access resources (technical assistance, cost-share programs, education). - 6) Field Engagement & Events - Attend select rancher events, producer meetings, conferences, and “field days” to capture stories, build trust, and strengthen community. - Support regional pods/Inside team with messaging, event materials, and partner enablement content. - Gather “voice of rancher” insights and deliver structured feedback to leadership for program improvements. - Success Metrics (First 6–12 Months) - Increased rancher engagement with communications (open/click rates, webinar attendance, event participation). - Improved conversion and reduced cycle time attributable to clearer collateral and messaging. - Increased production of high-quality rancher stories (case studies, videos, testimonials) and partner toolkits. - Strong adoption of consistent messaging across sales, partnerships, and leadership talk tracks. - Measurable support in grant submissions and/or rancher resource enablement.

• Partners closely with senior leadership to craft executive communications, govern message standards, and coordinate cross-functional storytelling, so timeliness and quality of work are paramount. • This role owns earned media and reputation management programs, including proactive pitching, issues response, and review monitoring/response protocols. • Build and execute an annual internal communications strategy that aligns employees to company vision, values, and priorities; plan editorial calendars, cadence, and channel mix (e.g., SharePoint, Teams All-Staff, email, live forums). • Provide governance framework and supporting documentation for how and when to use various channels (e.g. Teams, SharePoint, email). • Serve as lead writer/editor for leadership messages, all-staff announcements, and key change communications; ensure clarity, consistency, and brand voice. • Support the CEO brand by developing multi-format CEO communication assets and recurring content series. • Counsel executives on tone, timing, and potential impacts. • Maintain and optimize internal channels (e.g., SharePoint homepage; Teams All-Staff) for reach and engagement, including analytics and continuous improvement. • Integrate AI responsibly into content creation and analysis workflows. • Develop presentation materials and talking points for executive and enterprise meetings. • Lead earned media strategy and relationships with reporters, editors, and industry outlets; pitch stories that elevate the brand and support business priorities. • Draft, edit, and route press releases, media statements, and Q&As; ensure consistency with brand, regulatory, and risk standards. • Establish and enforce communication protocol for Incident Response Team (approval matrix, holding statements, post-mortems) in partnership with Risk. • Own the online reviews and ratings strategy (Google, Apple/Android app stores, social/business directories) with clear SLAs, escalation paths, and insights reporting. • Translate insights into product, service, and journey improvements with accountable business owners. • Partner with stakeholders to ensure timely, brand-appropriate responses and to address root-cause drivers of negative feedback. • Own internal content, governance, and brand standards. • Coach leaders and subject-matter experts on message development, media readiness, and presentation best practices; coordinate spokesperson training. • Collaborate with creative/video teams to produce high-quality content for internal culture-building and community relations. • Develop annual plans and quarterly scorecards; track channel engagement, employee sentiment, earned media outcomes, share of voice, and review ratings/response times; translate insights into actions. • Act as communications owner for enterprise-wide issues requiring rapid alignment, including Incident Response Team. • Ensure all communications comply with applicable Federal/State regulations (e.g., BSA and bank/credit union advertising standards) and internal policies.