Role Description Wir suchen jemanden, der Content nicht nur postet - sondern bewegt. Wenn du Social Media liebst, Trends verfolgst und Bock auf Content Creation hast, bist du bei uns genau richtig. - Du erstellst Content (Text, Grafik, Short-Videos) für Instagram, TikTok & Co. - Du bringst unsere Marke visuell & sprachlich auf den Punkt. - Du entwickelst neue Formate, die unsere Community feiern wird. - Du hilfst mit, unser Content-System zu strukturieren (Notion, Canva, KI-Tools etc.). Qualifications - Eingeschriebene:r Student:in - Begeisterung für Social Media, insbesondere TikTok & Instagram - Gutes Gespür für Trends und Zielgruppen - Kreative Ideen, Eigenverantwortung & Lust auf Startup-Mentalität - Strukturierte Arbeitsweise und Zuverlässigkeit - Du scheust dich nicht auch mal vor der Kamera zu stehen - Optional: Erste Erfahrung mit Video-Schnitt (z. B. CapCut, Canva o. Ä.) Benefits - Enge Zusammenarbeit mit dem Gründerteam - Schnelles Feedback, flache Strukturen & ehrliche Kommunikation - Freiheit für eigene Ideen & Formate - Ein junges, motiviertes Team mit klarer Vision - Flexible Arbeitszeiten

• Develop content, including blogs, emails, sales collateral, webpages and social media posts, supporting various teams and departments across the National Council. • Collaborate with the Content Partner, Editorial, Design and Digital teams to assist in the development of content, and coordinate work for brand campaigns, including National Recovery Month and World Mental Health Day. • Support the transition to and rollout of a new Content Management System (CMS) for internal staff use. • Project management support and coordination using Asana, SharePoint, Microsoft Teams, Microsoft Outlook, Microsoft Copilot and additional platforms. • Contribute to strategy discussions related to Brand & Content campaigns and projects. • Research for special projects and other duties, as assigned.

• Develop and maintain messaging frameworks and value proposition documents • Lead messaging discovery sessions with Product Managers • Own the end-to-end production of campaign emails and content • Define what the channel needs to sell • Build and execute comprehensive content launch plans • Identify and develop thought leadership content • Support prioritization of asset development

Role Description M3 is managing thousands of online interviews in a year and has developed QualStage in response to increasing market demands for remote qualitative research approaches. This solution is easy-to-use, secure, and replicates our high-quality in-person research experiences. We also support our clients with other platforms as well. As the business continues to grow, we are looking for a Qualitative Interview Host to assist the Market Research Project Management team with the day-to-day call management of market research studies to ensure assigned projects successfully complete on time, while meeting and exceeding client expectations. Essential Duties and Responsibilities: - Be a point of contact for technical platform issues for both internal and external users - Assess technical support level of user to provide appropriate support in a timely manner - Prepare respondents in advance to join their scheduled interviews on time - Facilitate start of scheduled interviews and provide troubleshooting support as needed - Support moderator and interpreter trainings prior to the start of the project - Triage and communicate issues to the QualStage Product Owner and Engineering team - Document technical issues and resolutions to support customers and improve internal processes - Stay up-to-date on product features and enhancements, and be able to provide internal technical guidance as needed Qualifications - Bachelor’s degree or equivalent work experience preferred - Multilingual in at least ONE of the following languages: French, Finnish, Dutch, Danish, Swedish, and Asian languages - Experience supporting customers with Qualitative online platforms preferred - Strong working knowledge of Windows and Apple operating systems and product suites; internet browsers including Safari, Microsoft Edge, Chrome, and Firefox as well as Apple and Android mobile devices - Previous experience in customer service or call centre experience is a plus - Must have the ability to work in a team environment - Exceptional written and verbal communication skills - Excellent interpersonal skills and a demonstrated ability to interact with all levels within the organization - Able to communicate technical steps in a friendly and simplistic manner - both verbal and written - Well-developed analytical and problem-solving skills; the ability to quickly solve problems as they present as well as proactively identify and resolve potential issues - A self-motivated individual with exceptional time management, organizational skills, and self-discipline Requirements - Operating hours between 07.00 - 18.00 EST time zone - Please state your languages and submit CVs in English