• Ensure customer satisfaction by effectively managing changes in order requirements, timelines, and product specifications within a dynamic industry. • Prepare and process customer orders to ensure products are produced and shipped according to customer expectations. • Maintain pricing consistency in line with published guidelines or customer quotations. • Collaborate with the Winpak Graphics Department to provide relevant information for customer graphic requests. • Obtain approval for any deviations from standard terms before accepting customer orders. • Manage territory inventory in compliance with company policies and special agreements. • Assist in the collection of receivables and ensure accurate and timely completion of expense reports. • Communicate changes in orders or requirements, such as lead times, product changes, or order size, to both customers and head office. • Address customer complaints promptly and coordinate corrective action with the appropriate personnel. • Travel as necessary within the assigned territory to maximize sales opportunities, provide sales forecasts, and attend trade shows and seminars, while maintaining adherence to budget and company policies.

• Work to grow existing customers • Identify and create new customers in their territory • Collaborate with inside sales and other team members • Propose the best solutions for customers’ requirements • Visit customers in Territory to determine requirements

• Manage the complex sales process of ION Endoluminal Systems into new hospitals • Build clinical and administrative support through technical presentations, executive meetings, marketing events and system test drives • Identify key institutions, generate market awareness, and drive sales of the ION Endoluminal System within an assigned sales territory • Effectively manage transition of initial sale and installation to the clinical sales team to drive procedural volume and growth • Extensive travel, approximately 70% • Achieve quarterly sales targets • Work with the Endoluminal Sales Director to develop a sales plan for the ESM’s local territory • Build advocacy teams at each hospital • Develop initial contact and relationship with CEO and senior hospital administrators • Organize and manage the sales process • Develop expert level knowledge of primary diagnostic bronchoscopy procedures • Make business case for system purchase

• Manage the complex sales process of ION Endoluminal Systems into new hospitals • Build clinical and administrative support through technical presentations, executive meetings, marketing events and system test drives • Identify key institutions, generate market awareness, and drive sales of the ION Endoluminal System within an assigned sales territory • Effectively manage transition of initial sale and installation to the clinical sales team to drive procedural volume and growth • Extensive travel, approximately 70% • Achieve quarterly sales targets