Winpak

• Identify and pursue new business opportunities and maintain long-term relationships with key stakeholders. • Conduct market research and voice-of-customer (VOC) assessments to guide product positioning and pricing strategies. • Collaborate with marketing and business development teams to promote brand awareness and penetrate new markets. • Manage sales cycle from prospecting through contract negotiation and closing. • Conduct client site visits, product demonstrations, and technical presentations. • Work cross-functionally with internal teams to support Winpak System Sales through integrated packaging and machinery solutions. • Maintain a thorough understanding of company product offerings, machinery specifications, and integration processes. • Partner with Engineering, R&D, and Aftermarket teams to ensure accurate communication of equipment capabilities and requirements. • Provide support for Factory Acceptance Tests (FAT), installations, and post-sales service requirements. • Stay informed about competitive products, market trends, and emerging technologies to inform sales strategies. • Act as the key point of contact for customers, ensuring satisfaction through excellent communication, responsiveness, and follow-through. • Promote aftermarket services including spare parts, maintenance contracts, upgrades, and training. • Collaborate with the service team to ensure customers receive exceptional support during and after project implementation. • Train customers on proper equipment use and serve as a customer advocate to internal teams. • Deliver accurate sales forecasts and contribute to annual budgeting processes. • Track sales performance against goals and report progress to leadership. • Analyze sales and service data to identify opportunities for revenue growth and improvement.

• Contribute to the overall business sales initiatives set forth each year • Initiate sales contacts, research customer needs and develop application of product and services to meet their requirements • Maintain and grow existing customer base • Explore new markets for new sales opportunities with emphasis on new that are in line with divisional strategies and goals • Monitor immerging markets and make recommendations to management • Research and maintain a list of potential customers in designated markets • Follow up on sale leads and initiate calls to new prospective customers • Develop sales and marketing presentations and proposals when required • Recommend and propose supply contract outlines for new business • Work with channel partners to gain market information • Do cross divisional selling where it meets the company strategy • Keep abreast of competitive activity and understand their strengths and weakness • Develop a plan to service existing customers • Develop a call schedule to develop new business • Provide an outline for new business initiatives in the region • Travel to customer locations • Make individual and joint calls in development of new opportunities • Initiate sample request • Initiate quote request • Write and present supply proposals to customers • Participate in trade shows, exhibitions and industry associations as required • Maintain effective relationships with peers, superior and other Winpak personnel • Effectively communicate customer and market needs for project teams • Problem-analysis and resolution skills • Keep your supervisor advised of important customer needs and issues • Manage and document all customer complaint feedback • Stay in tune with market trends and customer needs and report back to management • Provide monthly progress reports 1st week of every month • Provide call reports on any significant activity

• Ensure customer satisfaction by effectively managing changes in order requirements, timelines, and product specifications within a dynamic industry. • Prepare and process customer orders to ensure products are produced and shipped according to customer expectations. • Maintain pricing consistency in line with published guidelines or customer quotations. • Collaborate with the Winpak Graphics Department to provide relevant information for customer graphic requests. • Obtain approval for any deviations from standard terms before accepting customer orders. • Manage territory inventory in compliance with company policies and special agreements. • Assist in the collection of receivables and ensure accurate and timely completion of expense reports. • Communicate changes in orders or requirements, such as lead times, product changes, or order size, to both customers and head office. • Address customer complaints promptly and coordinate corrective action with the appropriate personnel. • Travel as necessary within the assigned territory to maximize sales opportunities, provide sales forecasts, and attend trade shows and seminars, while maintaining adherence to budget and company policies.

• Lead, coach, and support Area Sales Managers and/or regional office personnel to achieve territory and account objectives. • Through direct management and oversight of direct reports, and by working directly with customers and internal teams: Manage strategic regional accounts to maximize profitable sales opportunities and expand market penetration. • Coordinate and oversee order-related documentation and workflows to support accurate production and on-time shipping aligned with customer expectations. • Prepare and route price deviations as required, ensuring compliance with applicable competition laws and internal approvals. • Communicate customer requirement changes (e.g., lead times, order size, product changes) to internal partners and customers to support proactive planning. • Support receivables collection efforts and maintain accurate logs for orders, inventory (where applicable), and delivery schedules. • Provide sales forecasts by customer across Winpak product lines; manage sales expense budgets and ensure accurate, timely expense reporting. • Monitor competitor activity and provide timely updates on market capabilities and developments; represent Winpak at trade shows and seminars as needed. • Promote teamwork and cross-functional collaboration while performing responsibilities in alignment with ISO 9001 standards and Winpak policies. • Perform other duties as assigned.

• Identify and pursue new business opportunities and maintain long-term relationships with key stakeholders. • Conduct market research and voice-of-customer (VOC) assessments to guide product positioning and pricing strategies. • Collaborate with marketing and business development teams to promote brand awareness and penetrate new markets. • Manage sales cycle from prospecting through contract negotiation and closing. • Conduct client site visits, product demonstrations, and technical presentations. • Provide support for Factory Acceptance Tests (FAT), installations, and post-sales service requirements. • Act as the key point of contact for customers, ensuring satisfaction through excellent communication, responsiveness, and follow-through. • Promote aftermarket services including spare parts, maintenance contracts, upgrades, and training. • Deliver accurate sales forecasts and contribute to annual budgeting processes. • Track sales performance against goals and report progress to leadership.