• Design intuitive, user-centered experiences for agent-facing workflows and tools. • Create UX flows, wireframes, prototypes, and interaction patterns for demos and product features. • Partner with product managers and engineers to translate requirements into clear, functional designs. • Ensure consistency across all UX touchpoints, including demos, internal tools, and agent experiences. • Lead UX and visual design for the company website, ensuring clarity, usability, and brand alignment. • Produce marketing materials including landing pages, digital assets, and campaign visuals. • Support marketing initiatives with design for events, announcements, and promotional content. • Design and refine executive presentation decks, including executive decks for internal and external audiences. • Create visually compelling materials for conferences—both UX and technical—including slides, signage, and demo visuals. • Ensure all conference design aligns with product messaging, brand identity, and audience needs. • Own the UX and visual design for all product demos. • Develop cohesive demo flows that clearly communicate product value and functionality. • Collaborate with product and engineering to ensure demo environments reflect real-world use cases. • Work closely with product managers, engineers, and marketing leads to understand needs and translate them into thoughtful UX solutions. • Maintain and evolve design systems and brand guidelines across product and marketing surfaces. • Manage multiple projects simultaneously while meeting deadlines in a dynamic environment.

• Oversee design for the mobile app, employer web portal, and internal admin tools • Expand and maintain our design system and visual language • Drive design for new initiatives, including an AI financial assistant, card products, lending, and PFM tools • Direct marketing collateral, brand evolution, and motion design (managing freelance resources) • Collaborate with Product and GTM teams to transform loosely defined requirements into intuitive features

• Concept and design mobile app experiences across the Therabody app, including onboarding, device pairing, guided routines, progress tracking, and personalization features. • Create key UX deliverables—user flows, wireframes, interactive prototypes, and high-fidelity UI designs—optimized for iOS and Android. • Translate product requirements and user insights into clean, functional designs grounded in mobile UX best practices. • Collaborate with the product and data teams to understand user behavior, identify friction points, and design improvements that support engagement and retention goals. • Work within Therabody’s brand guidelines and mobile design system to ensure visual consistency across the app experience. • Partner with mobile engineers to hand off designs cleanly and QA implementations, accounting for platform-specific behaviors and constraints. • Build and deliver design variants for A/B tests and experiments aimed at improving key app metrics. • Participate in user research, usability testing, and journey mapping to validate design directions and iterate based on findings.

Role Description At Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isn’t just in the hands of big brands - we need to try to help small businesses and creative individuals too. We’re hiring a Product Designer to take full ownership of the user experience within our Custom Engineering pod, the team responsible for building bespoke, high-impact solutions on top of our core marketing OS. You will lead design from strategy to execution, working closely with Product and Engineering to shape specialized features and tailored workflows that help power-users and enterprise clients leverage our AI. This role is ideal for someone who wants real responsibility, values speed and execution, and thrives in an environment where you drive your own specialized projects from end to end. You won’t just push pixels - you’ll help define what custom capabilities we build and why, with a primary focus on delivering scalable, adaptable workflows and seamless integrations. Qualifications - 5+ years of experience designing digital products, ideally within SaaS, platform products, or integration-heavy environments. - A strong portfolio demonstrating the ability to simplify complex systems, workflows, or technical concepts into clear user experiences. - Experience working on integrations, APIs, or products that connect with external systems is highly valued. - Strong systems thinking, with the ability to see patterns across different problems and design reusable solutions. - Comfortable working in ambiguous, client-driven environments where requirements evolve and constraints are real. - Proven ability to collaborate closely with engineers, with an understanding of technical constraints and system design. - Ability to balance speed and quality, delivering pragmatic solutions without losing sight of long-term consistency. - Highly proficient in Figma, using it to communicate flows, edge cases, and interaction details clearly. - Use AI tools to rapidly create high-fidelity prototypes that simulate real product behavior, enabling faster validation of complex workflows and integration scenarios before engineering implementation. - Strong communication skills, able to explain design decisions to both technical and non-technical stakeholders. Requirements - You enjoy turning complex, technical problems into simple, elegant user experiences. - You are comfortable working close to the metal, where design decisions are shaped by real system constraints. - You like variety in your work and can handle multiple parallel projects without losing clarity. - You think beyond one-off solutions and look for patterns that can scale across the product. - You are excited by the challenge of making a product fit seamlessly into large, messy enterprise ecosystems. - You care about building things that last, not just shipping quick fixes.