Here to help you level up your promotional products business with our order management software.
Community Growth Specialist
Location
United States
Posted
27 days ago
Salary
0
Seniority
Mid Level
Job Description
Community Growth Specialist
commonsku
• Build and Own Your Prospect Relationships: Manage a defined book of distributor prospects. Your goal is to build the kind of long-term, trust-based relationships that make commonsku the natural choice when they are ready to move forward. • Run Organized and Personalized Outreach: Use HubSpot to manage your relationships and always reach out to prospects with intention. • Lead Every Interaction With Value: Share content that genuinely helps. • Show Up Where Distributors Are: Be present and active in the spaces where distributors spend their time. • Transition Warm Relationships to the AE Team: As trust deepens and prospects signal readiness, you will pass those warm, relationship-rich conversations to our Account Executive team. • Social Listening: Monitor social conversations across LinkedIn, Facebook, and the skummunity Forum. • Feed the Social + Content Engine: You are on the ground every day, hearing what distributors are asking, what is resonating, and what they need.
Job Requirements
- 2+ years of experience in the promotional products industry, in a distributorship, supplier, or service provider, with a heaps of passion for the space
- 2+ years of experience working in marketing or sales related role, in any industry, with a strong commercial sense
- Communication, Written & Verbal: You are a natural communicator in every format.
- Content Curation: You have the ability to read a long piece of content and know exactly which one paragraph, stat, or insight will resonate with your distributor prospects
- Social Media Savvy: You are a digital native, that has naturally built up your LinkedIn following.
- CRM Fluency: You have experience using CRM’s like HubSpot or Salesforce to manage outreach.
- AI Fluency: You have experience using or experimenting with AI tools and automation in your work or personal life to supercharge your work
Benefits
- Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
- Employer paid medical benefits for employees
- Paid parental leave for new parents
- Company-wide closure between December 25th and January 1st
- Twice-yearly company wide summits (we call it HQ and you’ll love it )
- A delightful team of smart people who are good at what they do
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Co-Active Training InstituteEmpowering you to facilitate the transformation you want to see in yourself and others.
• Launch and steward our global online community from the ground up • Supported by the platform vendor, our full service technology team, and cross-functional teams within the org, set up, administer and optimize a large-scale digital community platform • Design and facilitate online and in-person engaging community experiences that foster connection, learning, and participation • Connect with grassroots community leaders around the globe to integrate into our community strategy • Actively host the space: welcoming members, sparking conversations, and nurturing relationships • Monitor community health and dynamics, using sound judgment to respond and intervene appropriately • Experiment continuously with new formats, rituals, and engagement strategies • Bring structure and organization to community operations, content, and workflows • Collaborate cross-functionally to ensure the community supports broader organizational goals • Support a global member base, including occasional non-standard working hours • You will help surface patterns, insights, and opportunities from the community that evolve and improve the community experience over time, and directly influence strategic decisions across the organization. • Oversee and manage governance and escalation procedures and policies; partner with IT and internal partners to maintain user information, system processes and content deployment • Monitor key performance indicators to measure community engagement, and establish and maintain quarterly reporting

