Empowering you to facilitate the transformation you want to see in yourself and others.
Community Manager
Location
United States
Posted
29 days ago
Salary
$79.6K - $90.5K / year
Seniority
Senior
Job Description
Community Manager
Co-Active Training Institute
• Launch and steward our global online community from the ground up • Supported by the platform vendor, our full service technology team, and cross-functional teams within the org, set up, administer and optimize a large-scale digital community platform • Design and facilitate online and in-person engaging community experiences that foster connection, learning, and participation • Connect with grassroots community leaders around the globe to integrate into our community strategy • Actively host the space: welcoming members, sparking conversations, and nurturing relationships • Monitor community health and dynamics, using sound judgment to respond and intervene appropriately • Experiment continuously with new formats, rituals, and engagement strategies • Bring structure and organization to community operations, content, and workflows • Collaborate cross-functionally to ensure the community supports broader organizational goals • Support a global member base, including occasional non-standard working hours • You will help surface patterns, insights, and opportunities from the community that evolve and improve the community experience over time, and directly influence strategic decisions across the organization. • Oversee and manage governance and escalation procedures and policies; partner with IT and internal partners to maintain user information, system processes and content deployment • Monitor key performance indicators to measure community engagement, and establish and maintain quarterly reporting
Job Requirements
- 5 years of experience in community management or similar roles
- Experience administering a large-scale online community, ideally on platforms like Mighty Networks or Circle
- You bring a high level of energy and enthusiasm, with a natural ability to connect with people across cultures and geographies, and a presence that draws others in and fosters meaningful engagement.
- Strong organizational and operational skills
- Analytical skills with Excel
- Presentation skills in Google Slides/Powerpoint
- Ability to prioritize effectively and make sound decisions in a fast-moving environment
- Clear verbal and written communicator, with the ability to adapt communication styles to different audiences and different cultures
- Experience in education, coaching, or learning & development (L&D) preferred, but not necessary
- Familiarity with or willingness to be trained in the Co-Active model
- Passion for coaching, personal development, and leadership development
- You’re a self starter who takes initiative.
- You spot areas where efficiencies can be made.
- You enjoy problem solving.
- No task is too small or too big.
- You’re a lifelong learner with a growth mindset.
Benefits
- Wellness Fridays, every other Friday off throughout the year!
- No Meeting Fridays on the alternate Fridays
- Generous PTO and annual holidays
- You’ll work remotely from your home
- Medical, dental, vision plans available
- Monthly Technology Stipend
- Employee Stock Ownership Plan
- 401k Retirement Plan
- Employee Registration Program for our very own CTI programs
- Parental leave
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