Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for a Learning Architect to join our Product Education team. This role will focus on designing and delivering high-quality learning experiences that enable Nexthink users to successfully adopt and use our products. You will work closely with Product Managers, subject matter experts, and cross-functional stakeholders to translate complex product capabilities into clear, engaging, and scalable learning content. As a key contributor to Product Education, you will help shape how learning is designed, delivered, and continuously improved across Nexthink, leveraging modern instructional design practices, multimedia, and AI-driven content creation. Responsibilities Learning strategy & design - Partner with Product Managers and Nexthink subject matter experts to identify learning needs, define learning objectives, and design user-centric learning journeys aligned with product strategy and business goals. - Apply adult learning principles and instructional design best practices to create structured, effective, and engaging learning experiences for diverse user personas. - Translate complex technical and product information into clear, accessible, and actionable learning content. Content development & delivery - Develop end-to-end blended learning programs for Nexthink products, leveraging existing documentation, demo environments, and hands-on use cases. - Create engaging instructional materials, including assessments, quizzes, practical exercises with feedback, case studies, and instructional visuals. - Design and produce supporting learning assets such as storyboards, video and audio scripts, simulations, role-plays, and interactive experiences. - Develop and maintain certification content and exams supporting Nexthink's training and enablement programs. - Use modern e-learning authoring tools and multimedia technologies to deliver polished, high-quality learning experiences. - Leverage AI tools and automation to accelerate content creation, rewriting, scenario generation, and production workflows. Continuous improvement & product alignment - Maintain and update training content in line with product evolution, new features, and platform enhancements. - Test and validate learning materials to ensure accuracy, relevance, and alignment with real-world product usage. - Proactively contribute ideas for new learning formats, tools, and methodologies to improve learner engagement and scalability. Collaboration & stakeholder partnership - Build strong working relationships across Product, Technical Services, and other teams to ensure learning initiatives meet shared goals. - Act as a trusted learning partner, influencing stakeholders through clear communication, strong design rationale, and reliable delivery. - Share best practices and contribute to continuous improvement of learning standards and methodologies across the organization. Qualifications Learning principles and user-centric design - 5+ years of progressive experience as instructional designer and e-learning developer in a multinational or tech-driven environment. - Strong knowledge of adult learning theories and learning design experience - Ability to simplify complex information into clear, engaging content. - Experience developing and supporting training for IT teams - Business-level fluency in English - Strong writing, editing, and structuring skills Tools & technology - Experience with Nexthink software or willingness to learn about our product - Proficiency with e-learning authoring tools (Storyline, Rise, Synthesia, Adobe, Camtasia). - Familiarity with LMS platforms and SCORM/xAPI basics. - Advanced multimedia editing (graphics, audio, video) Collaboration & project skills - Excellent communication and influencing skills, able to build trust with stakeholders at all levels. - Ability to manage multiple projects and deadlines. AI & automation - High proficiency using AI tools for content creation, rewriting, and scenario generation. - Ability to design effective prompts and AI-assisted workflows. - Experience using AI automations to accelerate content production Quality & detail orientation - Strong attention to accuracy, consistency, and clarity. - Commitment to delivering polished, high-quality learning materials Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Amazing centrally located offices near the Bernabeu Stadium. - Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. - Up to 25 EUR per month for a gym subscription. - Flexible compensation plan for childcare & public transportation. - ‍ Reimbursement of up to 50% of the cost of English & Spanish classes. - Fresh fruit, cookies, soft drinks and protein shakes at the offie. - Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner

• Lead Impact Analyses to identify stakeholders, workflow changes, and engagement strategies • Assess client communication/training environments and develop adoption plans aligned to project goals • Build and execute project plans in collaboration with client teams • Create communication assets (emails, newsletters, presentations), managing approvals, translations, and delivery tracking • Develop and validate training materials (ServiceNow paths, videos, guides, Knowledge Articles) with technical teams • Coordinate and/or deliver training with L&D; track completion and effectiveness • Maintain reusable OCM assets and support scalable processes • Manage OCM lifecycle; support large-scale transformations alongside OCM Leads • Monitor adoption metrics to drive reinforcement strategies and support ROI evaluation

• Provide training and support to develop and grow Carrier distribution throughout North America • Require travel (1-2 weeks a month) to Carrier Distributors to educate their employees and customers on the design, installation, and maintenance of the i-Vu® solutions we offer • Conduct training at the Training Center in Kennesaw, GA for the Carrier channel • Perform training for various levels of users, installers, and engineers of Carrier’s i-Vu® control system, hardware, and software • Create an open learning atmosphere for students of all HVAC, DDC, and energy management levels • Comprehend and develop task-based exercises around highly technical content

Assistant Teacher (Float) (Part-time): South Florida Location: - Boca Raton (777 Glades Rd, Boca Raton, FL 33431) - Deerfield Beach (321 NW 2nd Ave, Deerfield Beach, FL 33441) - West Palm Beach – Roosevelt (1220 15th Street, Building 3, West Palm Beach, FL 33401) Part-time No Remote Work Job Description As a part-time Assistant Teacher (Float) at Bezos Academy (internally titled Assistant Teacher I), you share our passion for early childhood education and commitment to creating nurturing, high-quality learning environments for all children. While exact responsibilities will vary from school to school, you may assist in classrooms, serve and supervise mealtimes, and support the overall operations of the school. Drawing on your organizational skills, professionalism, and commitment to children, you will support high quality, tuition-free, Montessori-inspired programs that enable every child to thrive in our growing network of preschools in under-resourced communities. We are actively hiring for the role of Assistant Teacher (Float) to support our preschools in South Florida with an expected start date of August 2026: SCHEDULES, BENEFITS, AND COMPENSATION - This is a part-time, non-exempt/hourly position requiring a minimum of 25 hours per week, with occasional opportunities to work additional hours based on school needs.  - You will work a five-hour shift, Monday through Friday, totaling 25 hours per week. Specific school schedules are determined by school leaders when considering all staff, classroom, and community needs. Please indicate which shift(s) you are interested in on your application. - Boca Raton: expected daily shift 8:00 am-1:00 pm - Deerfield Beach: expected daily shift 11:00 am-4:00 pm - West Palm Beach – Roosevelt: expected daily shifts 8:30 am-1:30 pm; 11:00 am-4:00 pm - The full compensation range for this position is $19-$22 per hour. The starting pay for all new employees is $19 per hour. - Benefits include paid sick (care) time, accrued based on hours worked, and a 401(k) plan with a 4% employer contribution match. MINIMUM QUALIFICATIONS - Age 18 with high school diploma or GED - Ability to pass background checks, clear tuberculosis screenings, and (upon hire) successfully complete trainings required by the state of Florida to supervise children independently - Ability to independently supervise, communicate effectively with, and care for young children safely, including ability to lift a minimum of 40 lbs - Access to reliable transportation to and from work and ability to consistently attend work as scheduled to ensure proper staff-to-child classroom ratios and support smooth school operations - Must have a valid Food Handler’s Permit or be willing to obtain one upon hire - Ability to complete 20 hours of onboarding by your seventh day of employment PREFERRED QUALIFICATIONS - Prior experience supporting or teaching children ages 3–5 in a Montessori or early childhood classroom setting - Experience working effectively across lines of difference and fostering an inclusive, welcoming environment for all children and families - Strong communication and organizational skills, with the ability to manage daily operational tasks such as classroom setup, safety checks, and basic clerical responsibilities - Demonstrated reliability and flexibility in supporting school operations, including meal service, playground supervision, assisting with classroom coverage as needed, and lead after-school activities RESPONSIBILITIES *NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Assistant Teacher. Instructional - Serve as a floating assistant teacher, providing support wherever and however the school most needs it each day - As needed, independently supervise children throughout the day in classrooms and a variety of other situations, including but not limited to arrival/departure, transitions, outside time, rest/nap time, and (if offered) extended hours - Assist in maintaining accurate child and family records - Complete Montessori basics training and credentialing/licensing requirements within seven days of hire Operational - Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom and school (e.g. cleaning/preparing materials, meal prep and cleanup, nap time transitions, laundry, bathroom supervision, etc.) - Support school leadership and teachers to foster a nurturing, safe, and stimulating, non-competitive school environment - Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.) - Maintain licensing and credentialing requirements and complete required ongoing professional development trainings in a timely manner - Attend staff meetings and family events as schedule allows - Assume postures at low levels (e.g., kneeling, stooping, bending, and sitting on the floor) as needed to communicate effectively with children - Provide support to nearby Bezos Academy schools, as needed, at the direction of your Head of School or District School Leader Other - Attend staff meetings and family events as schedule allows Bezos Academy is an Equal Opportunity Employer. All applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work. We are committed to providing reasonable accommodations to individuals with disabilities. If you are in need of an accommodation to participate in the application process, please reach out to talent@bezosacademy.org. We will work with you to ensure you have a fair opportunity to apply for our open positions.