Role Description Serves as a member of the non-clinical inbound team providing support across a variety of therapeutic areas and products. Inbound support includes speaking to resources available for patients, connecting patients to resources (online or verbally), triaging to clinical support, and providing patients necessary materials post call. Works collaboratively with multiple brands and virtual clinical educator teams to provide excellent customer service to promote positive outcomes. - Provide virtual support with multiple stakeholders, including patients, case managers, and clinical educators through inbound and outbound calls, email, chat and text. - Demonstrate strong empathy and high emotional intelligence to engage patients with complex health conditions effectively, creating a connection built on trust and rapport. - Exemplify strong critical thinking skills essential for problem-solving, innovation, and providing high quality service to patients. - Define issues, analyze customer problems, evaluate alternatives, and develop sound conclusions and recommendations. - Ability to manage multiple customers, channels, requests, or tasks, able to prioritize, organize, and execute them efficiently and effectively. - Maintain solid knowledge base on all network initiatives, processes, resources, and materials to answer patient questions with confidence and ease. - Identify and apply metrics and feedback which lead to successful patient satisfaction. - Demonstrates proficient use of technology to enable accurate, timely, and compliant documentation as it relates to activities; showing efficiency in the use of systems to monitor and track activity as applicable while speaking on phone. - Ensure all activities are conducted and properly executed in a manner that is strictly compliant with all MLS, client, and industry mandated rules and regulations. - Complete AEPQC reporting and provide all communications in a compliant and timely manner. - Handle and manage sensitive information and patients’ Personal Health Information (PHI) responsibly and within MLS compliance parameters. - Work and communicate cohesively within a team to identify collaborative opportunities and enable process improvement. - Other duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications - Associates Degree required and 2 years' experience in pharmaceutical/healthcare patient support services setting (Bachelor's Preferred). - Patient support experience in a telephonic environment including patient assistance, reimbursement and/or oncology experience. - Experience with being held accountable to metrics and maintaining a high standard of work in a real-time contact environment. Requirements - Advanced Technology and computer skills with a working knowledge of Salesforce, Genesys, Microsoft Word, Excel, and PowerPoint. - Demonstrate experienced competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components (Ex: Telephony Systems - Genesys, CRM - Salesforce, Microsoft Suite). - Ability to quickly learn and accurately retain knowledge in numerous data entry systems. - Optimistic, upbeat, and enthusiastic in times of challenge and constant change. - Highly adaptable, flexible, and ability to prioritize multiple tasks. - Ability to proactively identify potential issues, risks and implementation concerns. - Ability to multitask, organize, and prioritize in a fast-paced environment, including follow-up tasks. - Proficiency with the Internet, including the ability to perform searches with the use of multiple screens and browser tabs. - Proficient with keyboarding skills with a minimum typing speed of 40 WPM. Special Position Requirements - Designated workspace free from noise and other distractions. - Dedicated Internet access with at least 100 mbps download speed and 20 mbps upload speed. - Ability to set up MLS-provided computer equipment and connect it to the Internet via ethernet cable preferred. Working Conditions - Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. - The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. - Work is generally performed within an office environment, with standard office equipment available. Physical Requirements - Must be able to read, write, and communicate fluently in English. - Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations. Salary Range MLS anticipates that the base salary for this position could range from $50K to $60k, and will depend, in part, on the successful candidate’s qualifications, including education, experience, and competency for the role. Some roles may include car allowance and eligibility to earn targeted bonus based on company or individual performance.

• Providing support and encouragement to patients and families who are experiencing / recently experienced a behavioral health crisis. • Handle case referrals, assess for resourcing needs and care gaps, review case progress, and determine case closure. • Assist patients and families in their individual recovery goals through psychoeducation and linkage to community resources. • Assess social determinants of health and barriers to care including but not limited to housing, income, food insecurity, and transportation needs. • Connect patients and families with support groups, community networks, and aids toward mental wellness. • Collaborate with interdisciplinary team members to facilitate the patient and family’s treatment plan goals. • Coordinate care management with agencies surrounding the child such as DCFS, school systems, outside care team members, and more. • Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress. • Perform other duties as assigned.

Region Manager Department: 0.25 Job Posting Location: Irvine, California, United States, Los Angeles, California, United States Functional Area: Sales Working Model: Remote Days of Work: Wednesday, Tuesday, Thursday, Friday, Monday Shift: 5X8 Relocation Available: No Job Description B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®. Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com Position Summary: This candidate should reside in Southern California. The Strategic Account Region Manager is responsible for leading and growing the sales performance across the region. They will manage, coach, and develop a team of 5 Strategic Account Sales Representatives while executing regional sales strategies aligned with company revenue goals. The SARM drives top-line growth, strengthens customer relationships, and ensures consistent sales execution. Responsibilities: Essential Duties - Maintains and grows B.Braun’s business by leading, motivating and maximizing performance of sales representatives in a defined region. - Responsible for 100% achievement of region's sales plan. - Responsible for annual budget planning for the region. - Supervises and supports all sales activities of direct reports, providing motivation and direction consistent with company goals and objectives. - Responsible for personnel actions including hiring, training, performance management and termination. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take a reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills - Requires advanced knowledge of professional field and industry. - Influences the development of and drives the application of principles, theories, concepts. - Determines best course of action. - Manages entry to intermediate level employees of a department or a function with 1 or 2 sections. - Ensures budgets, schedules, and performance requirements are met. - Judgement is required in resolving complex problems based on experience. - Contacts are primarily with department supervisors, leads, subordinates, and peers. - Occasional contact with external contractors/vendors. Expertise: Qualifications -Education/Experience/Training/Etc Required: - Bachelor's degree required. - 4 plus years of related experience required. - Occasional overnight travel required, Valid driver's license and passport Salary: $128,000 - $142,000 (Plus Incentive Compensation and Company Vehicle) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; including but not limited to: skill sets; experience and training; licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, “Healthcare Customers”). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers’ requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Compensation details: 128000-142000 Yearly Salary

Role Description Simply.TV is all about creating the world’s best and richest TV, movies and series data. As the number of programs is so enormous and ever increasing, we look for people to help us build, maintain and improve our current database – with the purpose to help and drive world-class user experiences for TV operators globally. This role is ideal for people who love working with data, are detail oriented, and take pride in getting the data to shine and ready for happy clients! - Understand the needs of the customer into the finest details. - Spot and create new programs in the database where needed. - Conduct research and find all background information about movies and TV series available. - Ensure identical and duplicate programs are merged. - Double check your work and correct any outstanding inconsistencies. - Ensure that the data sets the customers receive are complete, on time, and twice error free. Qualifications - University degree in a relevant area, e.g. Business or Data (optional). - Have exceptional written & spoken English skills. - Work very structured, and are so detail oriented that you can spot errors from a mile away. - Comfortable with data search, computers, and databases. - Energised from learning something new and making yourself better every day. - Great collaborative skills that make others love working with you. - Passionate about our product and what great metadata can do. - Strong willingness to get your hands dirty and a strong drive to succeed. - Ability to thrive in a fast-paced environment where no day is the same. - Love working at a fast pace. - Want to grow a career in Simply.TV. Requirements - Please note - we can only accept CVs in English! - Collaboration based on a contractor set-up is 450 EUR per month on a full-time allocation basis (40 hours per week).