• Perform various analysis and interpretation to link business needs and objectives for assigned function. • Lead analysis for high-priority, escalation-driven initiatives for the Clinical Systems Enablement Team. • Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems. • Identify ways to enhance performance management and operational reports related to new business implementation processes. • Lead problem solving and coordination efforts between various business units.

• Become a trusted partner for prospective customers — government agencies and commercial enterprises — helping them understand how to leverage Sayari products and expertise to advance their missions • Develop and deliver compelling capability briefings, tailored product demonstrations, and proof-of-value engagements that map Sayari's capabilities directly to customer pain points • Lead analytically driven trials and technical evaluations with prospects, using real customer data to demonstrate measurable outcomes • Conduct innovative, complex public data investigations from concept to deliverable, utilizing Sayari's data and products • Maintain breadth and depth of expertise on the issues Sayari's customers care most about: supply chain risk, trade controls, transnational criminal organizations, financial crime, and sanctions evasion • Support RFP responses and solution proposals in partnership with Account Executives • Serve as a key conduit for product feedback and customer requirements, driving learnings back into Product and Engineering • Coordinate with Revenue, Account Management, Marketing, and Customer Success to ensure positive outcomes and identify expansion opportunities

Lead financial management for the Gaming Division, driving budgeting and forecasting processes while providing strategic insights. Develop a high-performing finance team and ensure compliance with governance standards to support business growth.

• Collaborate with the Product Owner and business stakeholders to define the project charter, vision, and roadmap • Develop, refine, and maintain the product backlog, including epics, features, and user stories • Coordinate and support the delivery of new features for Contact Center Operations and Technology Enablement • Ensure alignment between business requirements and platform capabilities (Genesys Cloud and Dynamics 365) • Act as a bridge between technical teams and business stakeholders, ensuring clear communication and transparency • Provide guidance and support to development teams to ensure successful delivery • Track and report on project progress, risks, and issues • Manage and resolve ServiceNow tickets, including Level 1 support for contact center agents and leadership within the Genesys Cloud telephony environment