Title: Senior Revenue Insights Analyst Location: US ShiftType: Regular Full-Time Job Description: HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com Location: Remote What you’ll do: Working in Revenue Operations, the Senior Revenue Insights Analyst will be responsible for delivering accurate, timely, and scalable revenue reporting that enables leadership to monitor performance, manage risk, and drive predictable growth. This role focuses on building trusted reports and dashboards, standardizing revenue metrics, and ensuring data consistency across business units. The analyst partners closely with RevOps, Sales Ops, and Business Intelligence teams to support operational and executive reporting needs. Primary duties: - Revenue Reporting & Dashboards - Build, maintain, and enhance recurring reports and dashboards for pipeline, bookings, renewals, churn, and expansion - Own standard reporting packages for weekly, monthly, and quarterly business reviews - Ensure reports align to approved metric definitions and leadership expectations - Measurement and presentation of key performance indicators relative to budgets and forecasts - Salesforce Reporting & Data Management - Develop Salesforce reports and Salesforce Analytics assets to support performance tracking - Manage report logic, filters, and groupings to ensure consistency and accuracy - Support ad hoc reporting requests from RevOps, Sales, and Finance partners - Performance & Operational Support - Support reporting on sales productivity, quota attainment, pipeline coverage, deal stages, win/loss, and sales activity - Track trends in pipeline health, conversion rates, and deal velocity - Assist in identifying data gaps, anomalies, and reporting risks - Assist in territory planning and go-to-market planning - Data Quality & Governance - Monitor pipeline hygiene, data completeness, and reporting accuracy - Partner with Sales Ops and Systems teams to improve data standards and enforcement - Document reporting logic, definitions, and refresh cadences - Business Partnership - Serve as a trusted reporting partner to RevOps leaders and cross‑functional stakeholders - Translate business questions into clear, usable reporting solutions - Respond quickly and accurately to time‑sensitive requests Other Accountabilities: - Coordinate data reporting across business units and functional areas - Utilization of AI/automation/ process improvement of to improve efficiency of reporting - Development of new measurement reporting - Serve as backup for other team members for work duties What you’ll need: - Minimum 4 years of experience in financial analyst or management consulting role. - Bachelor’s degree, preferably in business, finance, accounting, economics or other data-based subject. - Expertise in Excel (pivot tables, xlookups, sumifs, etc.), PowerPoint, Salesforce.com and other BI & reporting tools. - Experience in: - Data analysis - Financial analysis and reporting - Developing professional presentations - Superior written and verbal communication skills - Ability to organize complex information in a concise and user-friendly way - Has time management skills and managing deadlines of multiple projects with varying completion dates - Strong interpersonal skill to collaborate with individuals across the organization and at different levels - Detail oriented Preferred: - Previous financial analysis or management consulting experience - Experience using AI to improve reporting efficiency - MBA Benefits and Salary Range: Salary Range - $80,000 to $84,000. Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate’s skills, experience, education, and location. Our Culture and Benefits - https://careers.hmhco.com/culture_benefits We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed. #LI-HW1 HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify. Job Segment: Management Consulting, Business Process, Curriculum, MBA, Education, Management

• Atuar na gestão das células da Central de Atendimento, garantindo eficiência operacional e excelência contínua na experiência do consumidor final; • Desenvolver, monitorar e analisar indicadores e métricas de desempenho (KPIs), assegurando a tomada de decisão orientada por dados; • Realizar a gestão de fornecedores de atendimento, sendo responsável pela condução de rituais periódicos, acompanhamento de SLAs, planos de desenvolvimento e capacitação do time terceirizado; • Controlar custos operacionais e acompanhar a performance financeira, propondo ações de otimização e eficiência; • Atuar de forma colaborativa com áreas internas (CX, Operações, Produto, TI, Marketing, entre outras), promovendo alinhamento, geração de insights e melhoria contínua dos processos; • Identificar oportunidades de melhoria nos processos de atendimento, implementar ações corretivas e garantir o cumprimento das metas estabelecidas.

Role Description Softrams is seeking a Senior Product Manager/Health Insurance Policy SME with expertise understanding the Affordable Care Act (ACA) and health insurance marketplace and in translating federal policy into requirements and documenting those requirements as user stories. The Senior Product Manager/Health Insurance Policy SME works with the team to prioritize policy changes and features and build software products. This role is part of a collaborative and agile team that supports and builds modern, usable, and responsive applications for mission-critical health IT solutions. Qualifications - Demonstrated abilities to analyze complex business processes and operations. - Ability to represent user needs as user story requirements. - Ability to identify gaps and come up with improvements. - Excellent oral and written communication skills. - Comfort with ambiguity and a knack for bringing order to chaos. - Experience helping new teams form and norm. - In-depth knowledge of the ACA and health insurance marketplace. - Experience working with public facing civic tech projects. - Experience with Scaled Agile Framework (SAFe). - Agile certifications relevant to product owner and product analyst roles (e.g., PMI-ACP, CPM, CPO, CSM, PSM, SAFe POPM). - Ability to perform business process modeling and develop business process flows and concepts of operation for complex systems. Requirements - Ability to successfully obtain a U.S. Federal Position of Trust clearance designation. - Must reside in and be able to perform work in the United States. - Must have lived in the United States for 3 of the last 5 years. - A bachelor’s degree is required. - 8 years of experience in software agile delivery working with sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.). - 5+ years of total experience as a product owner, business analyst, product analyst, and experience supporting the capture of requirements and developing business process models. - 3+ years of experience with healthcare IT programs including working with ACA health insurance regulations. Responsibilities - Work with dynamic and multi-functional teams to help develop and/or enhance products on a day-to-day basis. - Follow an Agile methodology while performing in a highly collaborative environment to deliver incremental working software with end-to-end user experience in mind. - Become an expert in the client’s regulations, policies, and systems. - Work with the Product Owner and Product Manager, designers, the customer, users, and other stakeholders to capture product requirements as user stories with robust acceptance criteria that meet customer needs and address pain-points. - Conduct policy analysis toward developing and adapting business requirements. - Conduct product analysis sessions, work group calls, user research, and usability testing and engage customers to provide requirements and feedback. - Work with sprint team to implement and accept user stories as defined. - Work with the customer to develop agile documentation and oversee quality assurance activities (SOPS, QA processes, metrics, reporting). - Develop Change Requests following change control policies and procedures established to monitor and control product vision. Public Trust Clearance Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. Benefits - Top-tier benefits package to invest in your physical, mental, and financial health and wellness. - Opportunities to learn new skills, seize new challenges, and advance your career. - Cultivation of a culture in which all can thrive personally and professionally.

Please note we are looking to speak to individuals already based in the Riyadh as a first priority - please clearly state your location and fluency in Arabic on your CV. Candidates who state their location and fluency in Arabic will be prioritised. Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Capital Markets Business Analyst Consultant Location: Riyadh | Practice Area: Capital Markets | Type: Permanent Drive impactful change across capital markets through data-driven insights and business transformation The Role We are seeking a Business Analyst Consultant with strong Capital Markets expertise to join our growing team in Riyadh. You will work closely with leading financial institutions to deliver strategic change initiatives, translate business requirements into actionable solutions, and support large-scale transformation programmes across front, middle, and back-office functions. What You’ll Do - Collaborate with stakeholders to gather, analyse, and document business and functional requirements across Capital Markets initiatives - Translate complex business needs into clear user stories, process maps, and solution designs - Support delivery of transformation programmes including regulatory, digital, and operational change - Facilitate workshops and stakeholder discussions to drive alignment and decision-making - Partner with technology teams to ensure successful implementation and validation of solutions What We’re Looking For - Proven experience as a Business Analyst within Capital Markets (e.g., equities, fixed income, derivatives) - Strong understanding of trade lifecycle, financial products, and market infrastructure - Experience working on change or transformation programmes within financial services - Ability to communicate complex concepts clearly to both technical and non-technical stakeholders - Strong analytical, problem-solving, and documentation skills Bonus Points For - Experience working in consulting environments or client-facing roles - Familiarity with Agile delivery methodologies and tools (e.g., JIRA, Confluence) - Exposure to regulatory initiatives or risk and compliance projects - Knowledge of data analysis tools (e.g., SQL, Excel, BI tools) - Experience working in the Middle East financial services market Why Join Capco - Deliver high-impact technology solutions for Tier 1 financial institutions - Work in a collaborative, flat, and entrepreneurial consulting culture - Access continuous learning, training, and industry certifications - Be part of a team shaping the future of digital financial services - Help shape the future of digital transformation across FS & Energy. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. We offer a competitive, people-first benefits package designed to support every aspect of your life: Benefits - Hybrid Work Model for flexibility and balance - Expanded Maternity & Parental Leave, including Surrogacy & Adoption Support - End-of-Service Gratuity to honour your contributions - Comprehensive Insurance Coverage – Medical, Life, Workers’ Compensation and Business Travel Insurance - Access to a Global Integrated Learning Platform with world-class content to support your growth Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.