Role Description Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us! What You’ll Do - Receive referrals from IWH to IMG and confirm they are eligible for services - Collect registration information and set up a chart in Acumen - Retrieve all relevant records (medical records, insurance card, demographics) - Connect with the patient and schedule a virtual appointment with the APP - Confirm all relevant information with the patient (medications, allergies, pharmacy, etc) - Establish access to the patient portal and confirm that the telehealth video option is functioning properly - Follow up with all patient appointments with IMG and ensure outbound referrals are confirmed - Follow up with ordered lab work and follow through on any orders related to lab work (medication changes, etc) - Ensure all records from IMG visits are scanned into ICC - Ensure any outbound referrals are noted in ICC, including appointment date and time - Support the APPs with any needs related to the visit - Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions Qualifications - Strong organizational and multitasking skills - Strong verbal and written communication skills - Superior customer service skills - Ability to work well in a team environment - Attention to detail and accuracy - Ability to maintain patient confidentiality and privacy - Ability to work independently and manage time effectively - Strong work ethic and dedication to providing quality patient care Requirements - High School diploma or equivalent - 2+ years of working as a Medical Assistant - Knowledge of medical terminology and procedures - Preferred: Nephrology medical practice experience - Preferred: Acumen experience - Preferred: Associate’s degree in a medical field - Current, active Medical Assistant License and/or Certificate (ex. CMA or CCMA) Benefits - Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values: - We care deeply about the people we serve. - We are better when we work together. - Humility is a source of our strength. - We bring joy to our work. - We deliver on our promises. - We are committed to diversity, equity, and inclusion throughout our recruiting practices.

• Process billing for skilled nursing and home health services through state platforms • Generate and maintain billing and accounts receivable (AR) reports • Follow up on unpaid claims and outstanding invoices • Manage and schedule 2–3 weekly posts on Facebook • Monitor and respond to emails in a timely manner • Provide general administrative and office management support

Role Description This is a remote position. PERMANENT DAYSHIFT, WFH (Solar Industry) Admin Assistant Full Time (40 hours per week) VA RATE: 10$ AUD per hour Client: Solar industry Reports to: Admin HR & Business Manager (Joint Role) Language Standard: English (AUS) Primary Systems: Simpro, HubSpot, Salesforce, Corrigo, Scribe General Work - Solar Installation Documentation - Energex and Greendeal Paperwork - General Administration Tasks - Stocktake - Compliance - Manage SWMS - Manage licenses, ensuring all are current and available - Manage Insurances - Client Portal Management - Salesforce Home Repair Portal - CPL Corrigo Role Purpose The Offshore Admin Assistant provides dedicated administrative support to the Admin HR and Business Manager. This role acts as the primary "Compliance Engine" for the business, ensuring that all regulatory paperwork, licensing, and client portal management are handled with 100% accuracy, maintaining the integrity of Evergreen Systems. Key Responsibilities - Compliance & Asset Management - Licence Management: Maintain a master registry of all staff licences (Electrical, High Risk, White Cards). Proactively follow up renewals 30 days prior to expiry. - SWMS Audit: Monitor and audit submitted Safe Work Method Statements (SWMS) for completeness and ensure they are correctly archived against the corresponding Job in Simpro. - SWMS Creation: Create project specific SWMS as requested as per SOP. - Insurance Registry: Manage the company insurance portfolio, ensuring Certificates of Currency for Public Liability and Workers Compensation are current and available for audit. - Stocktake Administration: Assist in reconciling physical stocktake data against Simpro records to ensure inventory accuracy and identify variances. - Solar Industry Paperwork - Incentive Lodgement: Oversee the accurate preparation and submission of Greendeal (STCs) and Energex paperwork to ensure timely rebate processing and grid connection. - Regulatory Compliance: Ensure all required state-based compliance forms and Electrical Safety Certificates are generated and filed within the system. - Client Portal & System Administration - Portal Management: Act as the primary operator for the Salesforce Portal and Corrigo, maintaining real-time updates. - Data Synchronisation: Ensure milestone updates in external portals perfectly mirror internal data held within the "Source of Truth" (HubSpot and Simpro). - Knowledge Management: Use Scribe to maintain and update Standard Operating Procedures (SOPs) for all portal-related workflows. - Professional Standards - Language: All written correspondence, system notes, and documentation must be maintained in professional Australian English (e.g., using "s" instead of "z" for organise, and "ce" for licence). - Data Integrity: Maintain a "zero-error" approach to data entry to ensure the "Single Conveyor Belt of Data" remains unbroken.

Role Description We are currently seeking an Intake Coordinator to join our dynamic and growing team! - Processes referrals sent to the organization daily in a timely manner. - Provides Regional Director/Clinician/Admin team with comprehensive intake data within the same day of intake being completed to ensure a timely response. - Serves as a resource to other staff in the area of intake and triage. - Assists administrative team (e.g., scheduling) in understanding patient referrals treatment indicated and/or requested. - Participates in intake/triage orientation of new staff. - Responds to patient and non-patient emergencies according to CSD policies and procedures. - Obtains and enters all relevant client information from referral source to ensure information is appropriately verified and accurate organization wide. - Collects and enters authorization information into EMR system; appropriately assigns CPT and ICD-9 codes when entering authorizations. Follows up with funding sources regarding missing authorizations in a timely manner. - Reviews assessments for clerical mistakes before sending to the funding source. - Correctly identifies billing and documentation issues which need to be attended to by clinicians and managers and report them in a timely manner. - Answers inquiries from clinicians, clients, and funding sources regarding authorizations, treatment/assessment status, and services being offered; documents all interactions with clients. - Enters all relevant referral information to referral tracking systems for all referrals sent on a daily basis. - Utilizes referral tracking system to monitor and track referral process and assessment completion. - Tracks intakes requiring urgent attention and communicates difficulties to Regional Director or direct supervisor. - Creates and revises client-intake and treatment systems and processes for all funding sources by analyzing current operating practices and by communicating directly with the funding sources. - Provides detailed information to scheduling, Regional Directors/Manager regarding client timelines to ensure accurate and timely provision of services. - Additional administrative tasks as determined by the needs of the organization. Qualifications - Associate’s degree from an accredited college or university or the equivalent of two years of college coursework at an accredited college or university. - 3-5 years of ABA intake required. - Spanish Speaking required. - Experience with CentralReach, Experience with CRM systems, High volume intake processes. - Computer proficient in word processing, database, spreadsheet, and Internet software programs. - Able to professionally and effectively interact and communicate, verbally and in writing, with volunteers, staff, clients, and a public from diverse cultural, socioeconomic, and disciplinary backgrounds. Strong editing skills. - Able to work independently and as part of a team, take initiative, prioritize and accurately perform multiple tasks, and efficiently meet deadlines and changing priorities. - Able to consistently demonstrate good judgment and decision-making skills. - Able to exercise confidentiality and discretion pertaining to the work environment. - Able to appropriately interpret and apply policies and procedures. - Familiar with the ABA field. - Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population. Benefits - Competitive, market pay based on experience, location, and skills. - Bonus eligibility. - Paid time off (PTO). - 401k. - CSD issued devices. - Free college or tuition reimbursement through our Dreams Come True program.