Role Description Plume is looking for a BI / Analytics Analyst to transform large-scale Wi-Fi and device telemetry into clear, actionable insights. You will own key metrics, build reliable dashboards, and partner closely with Product, Customer Success, and Operations to improve customer experience and business outcomes. What You’ll Do: - Build and maintain dashboards and reports for product, customer, and operational performance - Write advanced SQL to analyze high-volume, time-series telemetry data - Define, validate, and own KPIs related to Wi-Fi performance, stability, and customer experience - Perform root-cause analysis for performance changes, incidents, and releases - Translate complex data into clear insights and recommendations for stakeholders Qualifications - 3+ years of experience in BI, analytics, or product analytics - Expert SQL skills and experience with modern data warehouses - Strong experience with BI tools (Tableau, Looker, Power BI, or similar) - Ability to work with noisy, imperfect data and derive signal - Strong business judgment and communication skills Requirements - Experience with telemetry, IoT, networking, or platform data (Nice to Have) - Exposure to Python or basic statistical analysis (Nice to Have) Benefits - Anticipated base compensation range of $90,000 - $100,000 + bonus + equity + benefits - 401k plan and a company match - Basic life insurance - Unparalleled health, dental, vision, and other benefits and perks

Role Description We are seeking a dynamic and results-driven Business Developer to join our team and drive the growth of our innovative fintech SaaS product. This role is pivotal in expanding our market presence and establishing strong relationships with key stakeholders. The ideal candidate will possess a deep understanding of the fintech landscape and demonstrate a proven track record in business development within the SaaS industry. - Identify and pursue new business opportunities to increase market share and revenue. - Develop and maintain strong relationships with clients, partners, and stakeholders. - Conduct market research to identify trends and customer needs, providing insights for product development. - Collaborate with cross-functional teams to align business development strategies with company goals. - Prepare and deliver compelling presentations and proposals to prospective clients. - Negotiate and close deals, ensuring mutually beneficial agreements. - Monitor and report on sales performance metrics and adjust strategies as needed. Qualifications - Bachelor's degree in Business, Marketing, or a related field. - Proven experience in business development, preferably in the fintech or SaaS industry. - Strong understanding of the fintech market and emerging trends. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and as part of a team in a fast-paced environment. - Demonstrated ability to meet and exceed sales targets. - Proficiency in CRM software and Microsoft Office Suite.

Role Description You will lead market intelligence and research initiatives that shape product strategy and positioning across Zoom's portfolio. You will design and execute comprehensive studies using quantitative, qualitative, and synthetic methodologies to uncover actionable insights. You will directly influence go-to-market decisions and brand differentiation through data-driven storytelling that drives pipeline and revenue. Responsibilities - Leading market intelligence initiatives including surveys, product naming tests, message validation, and segmentation analysis to evaluate market opportunities and improve positioning. - Designing and conducting research studies using multiple methodologies, synthesizing findings into executive-ready insights and customer-facing content that drives pipeline. - Coordinating cross-functional research initiatives with Marketing, Product, Sales, and Analyst Relations teams to align market intelligence with business strategy. - Creating persona-level research, case studies, and total cost of ownership analyses that support bottom-of-funnel content and sales enablement. Qualifications - Demonstrate 8+ years of professional experience in a SaaS environment with deep understanding of enterprise software markets. - Apply in-depth knowledge of research methodologies including quantitative, qualitative, and synthetic approaches to solve complex business problems. - Synthesize and present complex data to diverse audiences including executives, translating insights into actionable recommendations. - Communicate clearly and persuasively through excellent written and verbal skills across all organizational levels. - Manage multiple projects simultaneously while maintaining analytical rigor and understanding strategic context. - Collaborate effectively across teams with strong interpersonal skills and a team-oriented mindset. - Bring 2+ years of experience in product marketing, product management, or competitive intelligence roles. - Possess knowledge of unified communications, contact center, or adjacent technology markets. Requirements - Salary Range or On Target Earnings: - Minimum: $97,600.00 - Maximum: $225,700.00 - In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. - Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. - We also have a location-based compensation structure; there may be a different range for candidates in this and other locations. - Anticipated Position Close Date: 05/07/26 Benefits - Our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health. - Support work-life balance and contribute to their community in meaningful ways. Company Description Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Role Description The Intermediate BI Analyst will provide analytic support to the business or clinical area supported and will use analytic expertise including knowledge of data structures, programming, and statistics along with critical thinking and an understanding of their assigned subject area/business to help the organization make data-driven decisions. The Intermediate Data Analyst, with minimal supervision, makes contributions to the organization by collecting, cleaning, and interpreting data sets in order to answer a question or solve a problem including identifying and helping to communicate improvement opportunities and supporting the evaluation of existing processes and improvement efforts. Intermediate BI Analysts provide analytic expertise in meetings and discussions. - Independently consults with stakeholders to gather project requirements and define scope on small to medium sized projects. - Collaborates with internal partners and organizations in the design and development of reporting solutions and analytic studies to support business needs. - Plans projects and requests completion tasks. - Provides time and effort estimates based on requirements gathering. - Experience independently managing projects with minimal supervision is also required. - Demonstrates working knowledge of relevant source systems needed to support primary stakeholders and proficiency with related databases/data marts within first year in role. - Must stay abreast of current industry trends and become facile with the various business intelligence software systems used at Geisinger. - Recommends analysis approach and additional analyses or reporting needed based on business questions, requirements, and initial analysis findings. - Develops, validates, and executes queries. Develops reports and performs data analysis that answers business questions for internal customers. Interprets results and makes recommendations to business areas based on findings under minimal supervision of more senior analyst or supervisor. - Presents analysis and reports to internal customers and stakeholders. - Familiarity and experience using descriptive and inferential statistics. - Reports and helps troubleshoot data quality issues when performing data profiling, testing, or validation. - Collaborative and eager to share knowledge with team members. - Responsible for participating in strategic departmental initiatives. - Strong attention to detail and the ability to be precise and clear when describing results of data analyses. - Shares important and relevant information with the team. Proactively offers suggestions, provides resources, volunteers for assignments, and removes barriers to help the team accomplish its goals. - Follows all department's policies and procedures including request intake/fulfillment, change management, and data governance practices. - Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Qualifications - Epic or other EHR experience - Database concepts and SQL - Tableau/BI tool experience Requirements - Highly Preferred: Epic Cogito - Tableau - SQL Server - Databricks - SAP Business Objects - Healthcare Patient Access experience - Pennsylvania Resident Education - High School Diploma or Equivalent (GED) - Required Experience - Minimum of 6 years relevant experience - Required Skills - Group Problem Solving - Teamwork Benefits - Healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. - Encouragement of an atmosphere of collaboration, cooperation and collegiality.