• Design, develop, and execute test cases and test plans based on project requirements. • Perform manual testing and support basic automation testing for web and application systems. • Identify, document, and track defects using bug tracking tools. • Collaborate with developers to understand features and resolve issues effectively. • Conduct regression, functional, and integration testing to ensure system stability. • Participate in requirement reviews and provide feedback to improve product quality. • Maintain test documentation and ensure compliance with quality standards and processes.

Role Description We're looking for a dedicated, detail-oriented Quality Assurance Coordinator to join our remote team. You'll play a critical role in ensuring the accuracy, reliability, and consistency of our vocational assessment and rehabilitation services. - Conduct regular audits and reviews of vocational assessment reports in both English and French, ensuring compliance with company policies, industry standards, and regulatory requirements. - Proofread vocational reports for continuity, consistency, accuracy, and spelling in both official languages. - Collaborate with vocational rehabilitation counsellors, assessors, and other remote team members to identify areas for improvement. - Assist clinical staff with formulating recommendations and applying standardized bilingual report templates and formats. - Monitor client satisfaction and feedback from both English and French-speaking clients, and implement actions to improve service delivery. - Maintain accurate records using web-based tracking systems to monitor timelines, due dates, and reporting expectations. - Participate in virtual team meetings and contribute to a collaborative, inclusive remote work culture. Qualifications - Fluency in both English and French (written and spoken) as you will be interacting with clients and team members across Canada. - Strong attention to detail and organizational skills. - Experience in quality assurance, proofreading, or a related healthcare or rehabilitation field. - Comfortable working independently and managing your own schedule in a remote environment. - Proficiency with web-based tools, document management systems, and virtual collaboration platforms (e.g. MS Teams, Google Workspace). - Commitment to accuracy, integrity, and the highest standards of client service. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Company Description Postulez dès aujourd’hui! Visitez www.lifemark.ca/careers

Role Description The Quality Supervisor plays a critical role in ensuring that all products and processes meet established quality standards and regulatory requirements within the organization. This position is responsible for overseeing quality control activities, leading a team of quality inspectors and technicians, and implementing continuous improvement initiatives to enhance product reliability and customer satisfaction. The Quality Supervisor collaborates closely with production, engineering, and supply chain teams to identify quality issues, develop corrective actions, and prevent recurrence. They also ensure compliance with internal policies and external regulations by maintaining accurate documentation and conducting regular audits. Ultimately, the Quality Supervisor drives a culture of quality excellence that supports the company’s commitment to delivering superior products to the market. Qualifications - Bachelor’s degree in quality management, Engineering, Manufacturing, or a related field preferred - Minimum of 3 years of experience in quality control or quality assurance roles within a manufacturing or production environment - Strong knowledge of quality management systems (QMS) such as ISO 9001, QS, IATF or equivalent - Proficiency in using quality tools and methodologies such as root cause analysis, Six Sigma, or Lean principles - Excellent communication and leadership skills to effectively manage a team and collaborate across departments Requirements - Certification as a Quality Auditor (e.g., ASQ Certified Quality Auditor) or Quality Engineer preferred - Experience with statistical process control (SPC) and advanced data analysis software - Familiarity with regulatory requirements relevant to the industry, such as FDA, ISO/TS standards, or other compliance frameworks - Previous experience in a supervisory or team lead role within a quality department - Knowledge of environmental, health, and safety (EHS) standards and practices Responsibilities - Supervise and coordinate daily activities of the quality control team to ensure adherence to quality standards and procedures - Conduct regular inspections and audits of production processes and finished products to identify defects or deviations - Analyze quality data and metrics to identify trends, root causes of issues, and opportunities for process improvements - Develop and implement corrective and preventive actions in collaboration with cross-functional teams to resolve quality problems - Train and mentor quality personnel on quality assurance techniques, safety protocols, and regulatory compliance - Maintain comprehensive quality documentation, including inspection reports, non-conformance records, and audit findings - Communicate quality performance and improvement initiatives to management and stakeholders - Ensure compliance with applicable industry standards, customer requirements, and regulatory guidelines Skills The Quality Supervisor utilizes strong analytical skills daily to interpret quality data and identify areas for improvement, ensuring products meet stringent standards. Leadership and communication skills are essential for guiding the quality team, conducting training, and collaborating with other departments to resolve quality issues effectively. Proficiency in quality management systems and tools enables the supervisor to implement and maintain robust quality processes and documentation. Problem-solving skills are applied to investigate defects, perform root cause analysis, and develop corrective actions that prevent recurrence. Additionally, familiarity with regulatory standards ensures compliance and supports the organization’s reputation for quality and safety.

• Provide platform specific advice and expertise on Quality Assurance aspects to the stakeholders that will ensure project completion and costs savings throughout the project lifecycle. • Quality assurance includes the periodic review of key project processes, documentation (i.e., business case, project charter, project schedule and budget – original and current baseline, requirements, designs, and project reports, etc.), and interviews with key business and technical staff. • Quality assurance also includes evaluating, identifying, and recommending adjustments to the activities or tasks (and associated resources) that must be performed in the project to provide confidence that the project will satisfy the relevant quality standards.