Lifemark Health Group

Role Description AGENT(E) A LA LIGNE CENTRALE Lieu de travail : 100% télétravail et possibilité d’effectuer une journée ou plus par semaine au bureau (Ville Saint-Laurent) Date de début : Immédiat Type de contrat : Contrat permanent - Temps plein, 35h par semaine Horaire de travail : poste de jour du Lundi au vendredi de 9h00-17h00 CE QUE NOUS RECHERCHONS : - Une personne chaleureuse, dynamique, qui aime les défis et le travail en équipe ! - Offrir un service à la clientèle de qualité supérieure - Être en mesure de mener plusieurs dossiers simultanément, gérer les priorités - Faire preuve de rigueur et de souci du détail - Aimer et participer au travail d’équipe - Maitriser l’informatique (utilisation Office 365 et logiciels de gestion des dossiers électroniques) - Détenir de bonnes capacités d’adaptation et d’apprentissage - Avoir de l’expérience dans un poste similaire (un atout) - Bilingue Anglais/Français DESCRIPTION DES RESPONSABILITÉS : - Rôle de la ligne centrale - Assurer la prise en charge par téléphone et par courriel pour l’ensemble des cliniques de notre réseau via l’application Ring Central (éventuellement Five 9) et le compte Office info - Maîtriser et promouvoir la qualité des traitements offerts dans notre réseau - Tenir à jour les informations de services offerts dans les cliniques dans LPS (processus à mettre en place avec la responsable administrative, écrire aux cliniques pour connaître les updates de services et d’horaires) - Gérer de façon proactive et dynamique les demandes en vue d’offrir une expérience exceptionnelle aux patients, aux agents payeurs et aux autres clients, et fixer les rendez-vous, ouvrir les dossiers et envoyer les confirmations de rendez-vous aux clients dès la première demande - S’assurer de la transmission des appels et des messages - Aide et support au département marketing (demande des cartes d’affaires, …) - Effectuer les suivis des demandes LPS avec la directrice administrative régionale (les demandes de codes continueront d’être approuvés et suivis par votre directrice administrative régionale) - Tâches connexes Benefits - Plus qu’un emploi, un milieu où règne le respect, l’écoute et le plaisir ! - Un travail enrichissant au sein d’une équipe multidisciplinaire - Un environnement de travail agréable où chacun accomplit efficacement son travail et a l’occasion de se dépasser - Des projets et des défis innovants - Des activités entre collègues - Des rabais employés chez Pharmaprix et Shoppers Drug Mart - Des assurances collectives - Des possibilités d’avancement Company Description Existante au Québec depuis 1982, Physiothérapie Universelle se démarque par son implication auprès de ses patients, son caractère humain et ses équipes multidisciplinaires dynamiques et engagées. Elle se catégorise choix du consommateurs 2021, 2022, et de nouveau en 2023 pour ses régions de Montréal Rive-Nord, Rive-Sud et Laval. Nous sommes fiers de la passion démontrée par nos thérapeutes et de la qualité des traitements offerts, qui ont permis au fil des ans d’étendre notre réseau à plus de 35 cliniques dans la région du Grand-Montréal et de Québec. Notre mission est d'offrir à chacun de nos clients une solution de soin adaptée et personnalisée à sa condition afin de retrouver ou de maintenir une vie active. Par cette même volonté de répondre aux besoins particuliers de chacun, nos professionnels bénéficieront d’opportunités pour développer avec nous la carrière qui leur ressemble. Postulez dès maintenant ! https://physiotherapieuniverselle.com/carrieres/

Role Description This is a remote position based in Atlantic, Canada. As the Regional Manager - Program Excellence, you’ll work remotely as part of a team supporting Lifemark’s complex programs across Canada. This team makes a difference in the lives of Canadian veterans, injured workers, their families, and communities by supporting service delivery teams in providing interprofessional rehabilitation services to the highest standard. This position will report to the National Director and will manage the regional service provision of all medical, psychosocial, and vocational rehabilitation services. The Manager of Program Excellence is responsible for advancing quality, safety, and efficiency across all clinical programs by leading organization-wide improvement initiatives within their region. This role champions the adoption of best practices, fosters a culture of interprofessional collaboration, and ensures consistent and timely delivery of high-quality care through continuous process optimization. The Regional Manager – Program Excellence is a key resource for comprehensive programs serving Partners in Canadian Veterans Rehabilitation Services (PCVRS), Workers Compensation Boards (WCB), and Long Term Disability (LTD) customers. Primary Focus - Drives organization-wide quality improvement and standardization initiatives across multiple clinical programs. - Champions best practices, continuous improvement methodologies, and process optimization to elevate overall program performance. - Acts as a consultant/coach to operations managers—less focused on direct management and more on advancing excellence at the systems/process level. Key Responsibilities - Program Improvement Leadership: Develop, implement, and monitor strategies to enhance program quality, safety, patient outcomes, and operational performance across all program-based clinical services. - Interprofessional Collaboration: Facilitate and promote teamwork among diverse clinical disciplines (physiotherapy, occupational therapy, psychology, medicine, allied health) to ensure integrated approaches to patient care. - Best Practice Implementation: Identify, standardize, and disseminate evidence-based protocols and workflows throughout clinical programs. - Quality & Performance Measurement: Define benchmarks; analyze data to monitor performance against targets; lead action plans for program and process improvement based on findings as defined by service level agreements and organizational KPIs. - Issue Resolution & Compliance: Act as the central escalation point for operational, clinical and system-related issues for key contracts in support of quality and compliance with regulatory standards, policies and procedures. - Coaching & Mentorship: Act as a consultant/coach to operations leaders and teams on access and quality improvement projects and the integration of interprofessional practices. - Education & Training: Design and deliver educational sessions on quality improvement methodologies, change management, and interprofessional teamwork. - Stakeholder Engagement: Build strong relationships with internal stakeholders at all levels—clinical staff, leadership teams—and external partners to facilitate the spread of excellence initiatives across the Lifemark and affiliate network. Qualifications - A Bachelor’s or Master’s Degree in a rehabilitation or health-related field. - A current regulated health professional designation in good standing. - A minimum of five (5) years’ overall experience in the direct provision of interprofessional complex rehabilitation services, including case conceptualization and disability management approaches in care plans. - Demonstrated leadership in program development, quality improvement initiatives, network-based service delivery models. - Extensive knowledge of private medical or rehabilitation clinic operations. - Bilingual French-English is a very strong asset. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca. Visit and Apply today! Visit www.lifemark.ca/careers #LI-NS1

Role Description As one of Canada’s most established healthcare and rehabilitation companies, Lifemark is passionate about enriching the health of Canadians by providing an inter and multidisciplinary approach to comprehensive care. We work together to promote our clients’ best healing and recovery through movement and active rehabilitation. This is at the heart of everything we do, and we are seeking a Kinesiologist who shares this same philosophy for a fully remote role. Lifemark is home to a diverse team of physiotherapists, occupational therapists, kinesiologists, massage therapists, clinical counsellors, psychologists, and physicians. In addition to single-stream care plans, we also service various specialty programs for occupational rehabilitation, early concussion, mental health reactivation, and veterans’ care. The successful candidate will possess the ability to inquire for essential job demands, perform functional assessments, develop active exercise programs, and assist with return-to-work planning. This position will provide the opportunity to work collaboratively with a team of clinicians, as well as provide exposure to complex occupational rehabilitation cases. If you’re someone who thrives in a dynamic out-patient setting, is eager to learn more, and is passionate about helping our clients get back to life, you belong here! - Perform biomechanical, fitness, and functional assessments under the mentorship and direction of a physiotherapist - Design, implement and supervise graded exercise, work conditioning and/or work hardening programs - Perform biweekly reassessment of client progress through functional testing - Record functional and subjective findings in client charts on a regular basis - Work cooperatively with clients to set and achieve functional goals - Conduct program orientations, group classes, and regular one-on-one education - Assess essential job demands through vocational interviews or job site assessments - Develop return-to-work plans with clients and employers - Complete functional and vocational components of reports for initial, progress and discharge - Participate in team conferences and collaborate with team members through rounds Qualifications - Graduate of university Kinesiology degree program - 2+ years of experience is required - Experience with return-to-work programs is considered an asset - Membership in good standing with the College of Kinesiologists of Ontario is a requirement Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Visit and Apply Visit www.lifemark.ca/careers

Role Description The Vocational Rehabilitation Assistant will collaborate with the vocational rehabilitation team to facilitate and support service delivery. This position offers an opportunity to positively impact the lives of our clients by aiding unemployed individuals in receiving services to reintegrate into the workforce. Moreover, you will play a vital role in performing essential administration functions, ensuring seamless daily operations and compliance with Lifemark's contractual commitments. - Facilitating essential skills, employment preparation, and occupational skills workshops - Develop general and targeted resumes and cover letters - Deliver mock interviews and job coaching sessions - Conduct intake and screening functions; reviewing, collecting and verifying information - Delivery of workshops for job search related topics - Timely report writing, in accordance with current templates, guides, standards and processes - Coordination and communication of services and appointments with clients, referral sources, external resources, and Lifemark team members - Intake and booking for various vocational rehabilitation services - Keep accurate and timely records using internal and external systems and paper and electronic files; all in accordance with current templates, guides, standards and processes - Clerical duties including material preparation, ordering, workshop supply coordinating - Ensuring effective and ongoing communication with identified stakeholders, including participants, professionals, referral sources, and amongst a strong interdisciplinary team Qualifications - University Bachelor's Degree or Diploma in Social Sciences or related field including Community Rehabilitation, Vocational Rehabilitation, Psychology, Social Work, Education, etc. (preferred) - Career and employment counselling, job development/placement and marketing, case management, government programming facilitation experience is an asset - Proficient in using a variety of computer programs and systems - Intermediate to advanced skills - Proficient in using social media platforms such as LinkedIn, Facebook, Twitter - Possessing exceptional clerical and administrative abilities, with the capacity to effectively multi-task, organize, and efficiently handle a dynamic workload - Outstanding teamwork and interpersonal skills - An excellent understanding and appreciation of cultural diversity - Security background check required Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Thank You Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

Role Description We're looking for an IT Helpdesk Agent Tier 1 to work remotely supporting our employees across the country with incoming ticket requests. Reporting to the Senior Helpdesk Manager, you'll have the ability to be part of an extremely collaborative work environment and provide exceptional client service. Qualifications - Excellent time management skills - Strong verbal and written communication skills to explain technical issues to non-technical users - Ability to handle customer inquiries with patience and professionalism - Work with different divisions understanding their needs - Set clear expectations and define key performance indicators for self - Work within a team environment providing insight when appropriate - Ability to work with minimal supervision Requirements - Knowledge of Microsoft Windows operating systems and MS Office O365 - Understanding of remote management tools and techniques - Experience with Microsoft Active Directory - Working knowledge of CRM applications such as Zendesk, ServiceNOW - Bilingualism (French/English) is an asset - Previous Medium to Large Enterprise Customer Service experience is required - Previous experience in IT support, Call Centre and/or Ticketing tool environment is required Benefits - You will be issued a company laptop, home office monitor and peripherals - After your successful probationary period, you will have access to a yearly education reimbursement fund - Be eligible to sign up for 30% discount from Shopper Drug Mart purchases - Contribute to an Employee Stock Ownership Plan (ESOP) with employer matching percentage - Have paid vacation days as well as wellness days - Have a choice to enroll in our Health & Dental Flex Life Benefits (or in lieu contribute to your RRSPs) - Access to employee assistance program Company Description Lifemark Health Group is a market leader in customized healthcare solutions. As one of the largest and most comprehensive providers in Canada, we continue to grow exponentially. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022.

Title: Rehabilitation Assistant Location: Surrey Canada Job type: Part-Time Salary Range:$22.00 To $25.00 Hourly Job Description: Lifemark Seniors Wellness is looking for a Part-Time Rehabilitation Assistant to join our growing team! Location: Surrey, BC In this role you will: - Assist the supervising physiotherapist in performing various components of the treatment plans for individuals living in residential care communities - Perform various treatments as prescribed and directed by the supervising Physiotherapist including but not limited to gait training, balance exercises, transfer training, range of motion, strengthening, application of modalities. (i.e. heat, ice, ultrasound, TENS) - Deliver dynamic, safe and therapeutically beneficial exercise classes for groups of residents - Set up and prepare equipment and clean up after residents' treatments - Ensure that the resident gym and treatment areas are safe and tidy - Maintain regular ongoing communication with the physiotherapist regarding any changes or concerns about a resident's status or treatment interventions - Record daily treatments using Seniors Wellness' proprietary, web-based system Qualifications: - PTA/OTA diploma, degree in Kinesiology or a similar healthcare background - Previous experience within an LTC setting an asset. - A valid Vulnerable Sector screening check (within 6 months) - Proof of Tuberculin (2-Step Mantoux Test) clearance Working at Lifemark We believe that when our team members thrive, our patients feel the difference! We're committed to empowering you to build a fulfilling career, providing the support you need to explore your interests and create your own path. Wherever you are in your career, Lifemark offers the support you need to succeed. You can develop your clinical skills and entrepreneurial spirit through collaboration and mentorship from a network of industry leaders, expand into specialized areas, or advance into leadership positions. Here's what you can expect: - Team culture that values collaboration, learning, and shared success. - Centralized support so you can focus on care, not administration. - Robust onboarding and supervised a new grad program. - Ongoing mentorship to support clinical skills development. - Support for specialized services, including pelvic health and vestibular rehabilitation - areas known for high career satisfaction due to their profound patient impact. - Job mobility, with relocation options across a national network. Lifemark Seniors Wellness is one of the largest rehabilitation focused companies dedicated to providing therapy solutions for seniors. With over 30 years of experience, we are a preferred partner of more than 185 LTC homes, 55 retirement communities and provide over 180 senior dwellings with physiotherapy, occupational therapy and therapeutic group exercise programming. As Canada's largest physiotherapy company, our purpose is: Movement to a better life. For our staff, the Lifemark difference is based on 4 pillars: We foster innovative thinking; assist with career development; we support personal health and wellness; and devoted to making a real impact in the communities that we live and work in. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca #LI_DNP

Role Description We're looking for a dedicated, detail-oriented Quality Assurance Coordinator to join our remote team. You'll play a critical role in ensuring the accuracy, reliability, and consistency of our vocational assessment and rehabilitation services. - Conduct regular audits and reviews of vocational assessment reports in both English and French, ensuring compliance with company policies, industry standards, and regulatory requirements. - Proofread vocational reports for continuity, consistency, accuracy, and spelling in both official languages. - Collaborate with vocational rehabilitation counsellors, assessors, and other remote team members to identify areas for improvement. - Assist clinical staff with formulating recommendations and applying standardized bilingual report templates and formats. - Monitor client satisfaction and feedback from both English and French-speaking clients, and implement actions to improve service delivery. - Maintain accurate records using web-based tracking systems to monitor timelines, due dates, and reporting expectations. - Participate in virtual team meetings and contribute to a collaborative, inclusive remote work culture. Qualifications - Fluency in both English and French (written and spoken) as you will be interacting with clients and team members across Canada. - Strong attention to detail and organizational skills. - Experience in quality assurance, proofreading, or a related healthcare or rehabilitation field. - Comfortable working independently and managing your own schedule in a remote environment. - Proficiency with web-based tools, document management systems, and virtual collaboration platforms (e.g. MS Teams, Google Workspace). - Commitment to accuracy, integrity, and the highest standards of client service. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Company Description Postulez dès aujourd’hui! Visitez www.lifemark.ca/careers

Role Description Lifemark Health Group is seeking Occupational Health Physicians to provide high-quality occupational medicine services for employer clients, workers, and safety-sensitive populations. This role is typically structured as an independent contractor or fee-for-service engagement rather than a full-time employee role. The physician provides independent clinical judgment in: - Occupational assessment - Fitness-for-work decision-making - Medical surveillance - Injury and illness management - Employer-facing consultation All while working within applicable legislation, privacy obligations, professional standards, and client program requirements. Key Responsibilities - Conduct comprehensive occupational medical assessments, including pre-placement, post-offer, periodic, surveillance, return-to-work, fit-for-work, disability, and other employer-directed assessments within scope and applicable standards. - Evaluate work-related and non-work-related medical conditions where occupational implications must be considered, and determine medical restrictions, limitations, accommodations, or follow-up requirements when appropriate to the worker’s role, exposure profile, and clinical concern. - Review job demands, safety-sensitive requirements, exposure risks, and essential duties when forming occupational medical opinions. - Order, review, and interpret relevant investigations, screening results, functional information, and specialist reports required to support occupational decision-making. - Respond to abnormal results, adverse events, urgent clinical presentations, and communicable disease concerns with timely assessment, escalation, referral, and documentation. - Provide medical oversight and direction for surveillance, testing programs, and vaccines tied to exposure risks, legislation, standards, or client requirements. - Assess workers following illness, injury, surgery, hospitalization, or prolonged absence and provide return-to-work and fitness recommendations based on functional capability and occupational risk. - Collaborate with employers, HR, disability partners, and internal clinicians on accommodation, stay-at-work, and return-to-work planning while maintaining privacy, consent, and role clarity. - Document assessments, rationale, restrictions, and recommendations clearly, objectively, and within required turnaround times using Lifemark systems and approved forms/templates. - Maintain timely, defensible, and confidential documentation in the EMR and applicable client systems. - Provide worker counselling and education regarding results, risk factors, preventive care, exposure controls, immunizations, and recommended next steps. - Collaborate with other occupational health nurses, nurse practitioners, technicians, clinic teams, and referral providers while maintaining worker confidentiality and appropriate disclosure boundaries. - Support medical quality, peer consultation, case review, policy development, and continuous improvement activities related to occupational health services. - Participate in onsite or mobile service delivery, client meetings, case conferences, or travel as required. - Contribute to infection prevention and control, controlled supply management, equipment quality checks, and service line implementation activities. Qualifications - Medical degree (MD) with current independent licensure, or eligibility for licensure, with the applicable provincial/territorial medical regulatory authority. - Certification in Family Medicine or other relevant specialist training; additional education, diploma, fellowship, or significant practice experience in occupational medicine is strongly preferred. - Demonstrated experience conducting fitness-for-work, medical surveillance, disability/return-to-work, or safety-sensitive occupational assessments. - Strong understanding of occupational risk assessment, fitness-to-work, functional capability, job demands analysis, restrictions/limitations, accommodations, privacy/confidentiality, and documentation standards in employer-funded services. - Ability to order and interpret diagnostic testing and specialist information relevant to occupational health decision-making. - Medical Review Officer training/certification, audiometric oversight experience, or experience with federally regulated sectors, designated substances, or remote/industrial settings are considered strong assets. - Experience working with multidisciplinary teams and communicating clearly with workers, employers, case managers, and clinical colleagues. - Current BLS/CPR certification and proficiency with EMRs and occupational health documentation systems are assets. - Valid driver’s license and access to reliable transportation where travel to worksites is required. - Proficiency with EMRs and digital clinical documentation systems. Our Physicians are - Clinically strong, organized, and comfortable making sound decisions in fast-paced or variable settings. - Professional and credible with workers, employers, and multidisciplinary clinical teams. - Skilled at balancing worker-centered care, privacy, clinical ethics, and employer program requirements. - Adaptable, solutions-oriented, and committed to high-quality documentation and defensible recommendations. Inclusion and Accessibility Lifemark is committed to creating an inclusive, accessible, and respectful workplace. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process. Additional Role Information The role is generally engaged through an independent contractor agreement and may be structured as sessional, part-time, casual, regional, or ad hoc physician coverage. Final scope of services, availability expectations, compensation model, documentation turnaround requirements, and liability/insurance provisions will be defined in the physician agreement. All services must be delivered in accordance with applicable professional standards, Lifemark policies, client requirements, and provincial/territorial legal and privacy obligations. How This Role Differs from a Traditional Employee Posting Because most Lifemark occupational health physicians are engaged through contractor agreements, this posting is intended to attract qualified physicians while also making the nature of the engagement transparent. The formal physician agreement should mirror the role expectations described above, including scope of services, documentation standards, availability, and privacy/confidentiality obligations.

Role Description Êtes-vous un(e) ergothérapeute passionné(e) qui se consacre à améliorer la santé et le bien-être des gens? Chez Physiothérapie Universelle, votre travail fera une réelle différence, car vous contribuerez à élargir l’accès aux soins et aurez une incidence durable dans les communautés que vous servez. Nos ergothérapeutes offrent des évaluations et des interventions personnalisées favorisant le rétablissement, l’autonomie et l’équilibre occupationnel à la suite d’un accident de la route (SAAQ), d’un incident en milieu de travail (CNESST) ou pour toute personne souhaitant retrouver un meilleur équilibre dans ses activités quotidiennes, professionnelles et personnelles. Dans une approche centrée sur la personne, l’accompagnement couvre les dimensions physiques, mentales et cognitives, afin de soutenir une participation significative aux activités de vie, de travail et de loisirs. Responsibilities - Évaluer le fonctionnement occupationnel ainsi que les capacités fonctionnelles, cognitives et psychosociales des client·e·s. - Identifier les obstacles à la participation dans les différentes sphères de vie (travail/études, routines, relations sociales, loisirs) et au retour au travail. - Élaborer et mettre en œuvre des plans d’intervention et de traitement individualisés, fondés sur des données probantes, alignés sur les forces, les besoins et les objectifs de la personne. - Intervenir sur la gestion du stress, de l’anxiété, de l’humeur, de la motivation, de l’organisation, des habiletés sociales et des stratégies d’adaptation/autorégulation. - Soutenir la réadaptation en santé physique (p. ex. blessures musculosquelettiques/orthopédiques), la sécurité à domicile, l’ergonomie et les programmes de retour/maintien au travail. - Accompagner des clientèles en invalidité de longue durée (LTD) et des vétérans dans un parcours gradué et durable de réintégration occupationnelle. - Collaborer au besoin avec une équipe interdisciplinaire (psychologues, travailleurs sociaux, médecins, physiothérapeutes, employeurs, assureurs, SAAQ/CNESST, etc.) pour coordonner des soins intégrés et obtenir des résultats optimaux. - Éduquer les client·e·s et leurs proches sur les stratégies de rétablissement, de prévention et d’autogestion. - Consigner l’évaluation, les interventions et les recommandations cliniques (notes évolutives, rapports) dans le dossier électronique du client. - Utiliser des outils modernes (dossiers électroniques, communication numérique) pour simplifier le flux de travail. - Participer à l’apprentissage continu et au perfectionnement professionnel; mentorer ou être mentoré·e au sein d’un réseau de professionnels de qualité. - Faire preuve d’un jugement clinique solide, d’une approche humaine et d’un fort esprit d’équipe. Qualifications - Maîtrise en ergothérapie. - Membre en règle de l’Ordre des ergothérapeutes du Québec (OEQ) — les titulaires d’un permis probatoire sont encouragé·e·s à postuler. - Assurance responsabilité civile professionnelle (au besoin). - Excellentes qualités relationnelles, écoute active et communication claire; approche humaine, empathique et centrée sur les forces. - Intérêt marqué pour la santé mentale et l’accompagnement en LTD/retour au travail; compréhension des enjeux biopsychosociaux liés à l’arrêt de travail prolongé. - Capacité à collaborer dans une équipe interdisciplinaire et à faire preuve d’autonomie et de professionnalisme. - Atouts : expérience en santé mentale, lésions cérébrales et réadaptation neurologique, blessures musculosquelettiques, ergonomie, sécurité à domicile, programmes RT/RR (retour/maintien au travail). - Enthousiasme pour le mentorat, la participation à des activités cliniques et le partage de connaissances. - Bilinguisme (français/anglais) : atout selon la clientèle. Requirements - Minimum de six (6) mois d'expérience. - Intérêt marqué pour la 2e ligne et la réadaptation interdisciplinaire. - Motivation à travailler avec la clientèle du PSRVC (anciens combattants/vétérans). Benefits - Mentorat structuré (possibilité de mentorer/être mentoré·e). - Apprentissage continu (communautés de pratique, formations, supervision). - Outils numériques modernes (dossier électronique, gabarits, formulaires). - Environnement collaboratif, bienveillant, axé sur la qualité et les données probantes. - Organisation du travail facilitant la conciliation et la qualité clinique. - Un potentiel de rémunération élevé avec du soutien pour vous construire une clientèle en fonction de vos intérêts cliniques. - Un budget illimité pour la formation et le perfectionnement. - Une culture d’équipe qui valorise la collaboration, l’apprentissage et le succès partagé. - Un solide programme d’intégration et de supervision des personnes nouvellement diplômées. - Du mentorat continu pour soutenir le développement des compétences cliniques. - Des possibilités d’occuper un poste de gestion, y compris des postes de direction clinique et de gestion régionale. - Une opportunité d’être relocalisé dans un réseau national. - Une couverture d’assurances collectives pour les soins médicaux, dentaires et de la vue pour vous et votre famille. - Des jours de vacances et de mieux-être rémunérés. - Le remboursement de la cotisation annuelle à l’OEQ. - Un programme d’actionnariat des employés (Shoppers Drug Mart) – soit une cotisation de contrepartie de 25 % de la part de l’entreprise pouvant atteindre 5 % de votre salaire de base. - Rabais de 30 % chez Pharmaprix pour les employés. - Le programme d’avantages Workperks, comprenant de multiples rabais sur divertissement, restauration, magasins de marque et bien d’autres. - Un programme d’aide aux employés. - Un programme de récompenses pour les employés référés – jusqu’à 5 000 $ par embauche réussie.

Role Description The Vocational Rehabilitation Service Specialist (VOC RSS) is responsible for delivering and coordinating Rehabilitation Services for program participants. Key responsibilities include: - Be part of a team of Rehabilitation Service Specialists. - Assist the team to provide superior participant-centered services that lead to successful outcomes in a timely and efficient manner. - Establish and meet caseload and performance metrics. - Ensure service standards and outcomes meet and exceed requirements. - Coordinate all assessments, interpret reports, and provide recommendations for services to support Participants in reaching their rehabilitation goals. - Coordinate any assessments required for VAC’s Financial Benefits Programs (IRB and CFIS) outside of the Rehabilitation Program. - Coordinate and conduct Vocational Rehabilitation and Vocational Assistance assessments and interventions. Qualifications - Certified Vocational Rehabilitation Services Professional (CVRP), or a Certified Vocational Rehabilitation Services Professional - Fellow (CVRP -F), or Career Counsellors registered with the Ordre des conseillers et conseillères d'orientation du Québec. - A minimum of three (3) years’ experience in the direct provision of medical, psycho-social and/or vocational rehabilitation services (or a combination thereof) to Participants. - Experience conducting medical, psycho-social and/or vocational rehabilitation assessments. - Experience working with persons living with mental or physical health problems creating barriers to civilian life. - Experience analyzing and interpreting medical, psycho-social and/or vocational assessments and making recommendations based upon critical analysis of information leading to the development of a comprehensive plan and program of care. - Experience working with a variety of health professionals and disciplines in an interdisciplinary team environment. Requirements - Preferred Criteria: - Bilingual (French/English). - Experience working with employers, community resources, and training institutions. - Preference given to qualified former CAF members. Benefits - Competitive salary. - Comprehensive and flexible health and dental benefits. - Ongoing learning and development opportunities. - A diverse and inclusive workplace with a track record of high employee engagement and teamwork. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca. Visit and Apply today! Visit www.lifemark.ca/careers #LI-NS1