Role Description The role of the Team Lead is to be an advisor, coach, and mentor as well as to provide direct supervision to a team supporting designated product line(s). The Team Lead is expected to exhibit & utilize the leadership skills and characteristics to guide direct reports to expand client relationships & satisfaction. The position is responsible for managing and onboarding new hires, providing coaching, guidance, and implementation of program policy/procedures for the department, as well as maintaining their own customer accounts. Essential Duties - Client - Understand client needs and propose appropriate solutions. - Be responsible for Customer Retention for assigned accounts and ensure they are aware of and utilize enterprise products and services through regular account reviews. - Responsible for strengthening and maintaining client relationships through regular communication. - Work with AR accounts that are nearing or are past due to develop a payment plan and follow through. - Maintain a high level of customer satisfaction as measured by feedback on CSATs and Net Promoter Scores. - Facilitate training to customers as needed to include product refreshers, updates, and new installations, online or onsite as needed. - Ensure all new installations are progressing in accordance with customer expectations and timelines. - Understand and review account performance and ensure timely communication of any gap closure efforts. - Territory - Proactively manage and maintain accounts within the assigned territory. - Create and manage territory plans that deliver on all goals & objectives. - Ensure that accounts in the assigned territory are visited as required per the KPI’s. - Have an updated knowledge of territories changing grants, bills, or proposed changes that affect customer’s needs. - Work closely with Sales Team to establish regularly scheduled meetings, Touchpoints, Inventory Audits and all other program needs. - Build and manage strong relationships with decision-makers and key influencers within assigned territories. - Direct Reports - Lead, coach, mentor, and motivate individuals to maintain a high level of customer satisfaction as measured by feedback on CSATs and Net Promoter Scores. - Ensure that CSM maintains customer visits as required per the KPIs. - Manage travel & expense to meet targets and leverage investment in the territory. - Implement initiatives designed to drive awareness and education/knowledge of our solutions & products. - Ensure all new installations are progressing in accordance with customer expectations and timelines. Qualifications - Proven Account or Client Management experience. - Demonstrated ability to communicate, present, and influence credibly at all levels of the organization, including executive and C-level. - Ability to analyze data and reports that may range in complexity. - Ability to effectively coach and lead others. - Ability to review, compile, and present data for court purposes. - Advanced Customer Service Skills. - Experience in delivering client-focused solutions based on customer needs and feedback. - High degree of problem-solving, conflict resolution, and negotiation skills. - Excellent oral written and presentation skills. - Strong data/information analysis and integration skills. - Ability to effectively manage time and information with minimal supervision. - Ability to identify, prioritize and respond to multiple and conflicting tasks. - Ability to work under pressure, in an energized, entrepreneurial, and fast-paced environment with minimal supervision. - Ability to certify on all CM required courses on an annual basis. Requirements - High school diploma or GED. - Minimum 5 years of direct business to business sales to include: - Minimum 3 years of quota carrying territory sales experience. - 18 months of directly related work experience focused on driving strategic sales initiatives, RFP development and response, business analytics and to resolve issues and contribute to overall enterprise success. - High proficiency in MS Office (Word, Excel, PowerPoint) with proven ability to distill complex topics to models and presentations to drive decision points. Preferred Qualifications - Bachelor’s Degree in Business, Finance, Communication or relevant field of study. - Previous Supervisory Experience leading a geographically dispersed workforce. - RFP / Proposal experience. - Experience using Salesforce. - Maturity to drive complex topics with high EQ in challenging environments. - Ability to understand different team members and coach, and mentor appropriately. - Strong client and account management relationship management skills. - Ability to work well in an energized, fast-paced, entrepreneurial, and collaborative environment. - Proficiency in Microsoft Office (Word, Excel, PowerPoint), & capable of learning new technology. - Relevant work experience in technology, corrections, or offender monitoring industry (preferred). - Expected to provide 24/7 support to customers when necessary. Physical Requirements - While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. - Occasionally may need to reach, stoop, or kneel. - Up to 50% Travel for customer meetings, Industry events or other requests. Salary and Benefits - Salary range based on experience and qualifications: $101,102.00 - $115,256.00 per year. - Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc. (if applicable). - Health Insurance. - 401(k). - Disability. - Life Insurance. - Paid Time Off. - Voluntary Benefits.

• Own, manage, and expand relationships with existing referral sources across priority markets to continue to drive growth • Monitor inbound referrals and communicate with relevant parties to provide visibility into the referral to admission process • Maintain constant dialogue with referral sources when clients are referred to keep them updated throughout the referral process • Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships • Design strategies to better support and engage referral partners across different channels • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goal

Strategic Account Representative I Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Reno, Nevada, United States, Sacramento, California, United States Functional Area: Sales Working Model: Remote Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 10855 Job Description B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®. Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com Position Summary: This position will cover the Northern CA and Northern Nevada territories. Ideally this candidate may reside in Sacramento, CA or Reno, NV areas. Responsibilities: Essential Duties - Represents and promotes full portfolio of IV Systems, Nutrition products and Clinical Procedure products by interacting with established customers and developing new prospects. - Calls on a variety of decision makers (e.g. Pharmacists, Nurses, Physicians, Supply Chain, Hospital Administrators, etc.) to position products for presentation, evaluation and purchase. - Prospect and qualify territory for new leads through sales calls in person and remotely, via virtual channels. - Develops and actively maintains a pipeline of sustainable new sales opportunities sufficient to achieve or exceed sales target/quota. - Works in collaboration with regional team members to grow sales and expand market share. - Works through third parties for product promotion and delivery when required. - Maintains relationships with internal B.Braun departments, i.e., Marketing, Technical Services, Customer Service, Region office, ASC support. - Prepares and delivers effective presentations providing solutions to potential customers. - Prepares financial analysis, proposals and competitive analysis for customers as well as presenting the information to committee members within a hospital. - Supports product evaluations and conversions as necessary. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills - Requires full working knowledge of relevant business practices and procedures in professional field. - Uses standard theories, principles and concepts and integrates them to propose a course of action. - Works under general supervision. - Relies on experience and judgement to plan and accomplish assigned goals. - May periodically assist in orienting, training, and/or reviewing the work of other peers. - Judgement is required in resolving all day-to-day problems. - Contacts are primarily with department supervisors, leads, subordinates, and peers. - Occasional contact with external contractors/vendors. Expertise: Qualifications -Education/Experience/Training/Etc Required: - Bachelor's degree required. - 2-4 years medical sales experience required. - Regular and predictable attendance - Frequent business travel required, Valid driver's license and passport While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: - Moderate work – Exerting up to 40 lbs of force occasionally, and/or up to 20 lbs of force frequently, and/or 10 lbs force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: - Occasionally:Reaching upward and downward, Push/pull, Stand - Frequently:Sit - Constantly:N/A Activities: - Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking - Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick - Constantly:N/A Environmental Conditions: - Occasionally:N/A - Frequently:N/A - Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Noise Intensity:Moderate - Occasionally:Other - Frequently:N/A - Constantly:Office environment Salary: $80,000-$90,000 (Plus Incentive Compensation) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, “Healthcare Customers”). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers’ requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here. The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, “Healthcare Customers”). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers’ requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Compensation details: 80000-90000 Yearly Salary

Role Description Visit.org is seeking a skilled and driven Nonprofit Relationship Account Manager to join our dynamic remote team. This Nonprofit Relationship Account Manager is crucial for maintaining and expanding our relationships with our largest and most strategic nonprofit partners. As the primary point of contact and advocate, the Nonprofit Relationship Account Manager will be responsible for: - Ensuring the full utilization of our services - Quoting and operationalizing kitting requests - Maximizing engagement - Overseeing quality assurance at the contract level - Providing expert advisory - Taking an active role in collaboration with Sales in the renewal process for Nonprofit portfolios The ideal candidate will bring a strategic vision, a deep passion for our mission, and the agility required to thrive in a fast-paced, start-up tech environment. Qualifications - 2+ years of experience in Customer Success, Account Management, Sales, Partnerships, or another client-facing, quota-responsible role - Experience working in a fast-paced startup environment, particularly Nonprofit or Enterprise SaaS - Fluency in demonstrating value through customer stories, data, and unique insights - Strong organizational skills and the ability to create structure in ambiguous situations - Detail-oriented while maintaining the ability to drive towards overarching goals - Ability to learn quickly and grasp different processes and/or systems - Excellent written, verbal, and presentation communication and interpersonal skills - A team player who can foster relationships and communicate effectively across departments - Competence using sales management and internal communication tools, including HubSpot, Slack, Monday.com, and others - A genuine desire to satisfy the needs of our clients - Passion for our mission and the desire to make an impact in the world through technology Requirements - Strategically manage and nurture nonprofit accounts to drive account growth and increase service utilization - Develop tailored kits and event plans that ensure nonprofit goals and ROI metrics are achieved, aligning with Visit.org’s capabilities - Lead and project-manage key client initiatives and strategic programs, coordinating cross-functional teams, timelines, and deliverables to ensure successful execution, high-quality outcomes, and measurable business and social-impact results - Actively support the Sales team with client renewals and negotiations, ensuring high retention rates and minimizing churn within nonprofit accounts - Build and maintain strong, executive-level relationships with key stakeholders within each client organization, becoming a trusted advisor on social impact and partnership - Deliver customized consultations and presentations demonstrating the ongoing value of Visit.org’s offerings to client objectives - Proactively identify and resolve issues that arise within nonprofit accounts, ensuring a high level of client satisfaction and service delivery - Collaborate with Supply, Content, Sales, Marketing, Events, and Product teams to communicate client needs and align on cross-functional initiatives that enhance product functionality, service delivery, and client satisfaction - Champion client needs internally to ensure that all client deliverables are met with a standard of excellence, advocating for product enhancements when necessary to serve Nonprofit needs - Contribute to the development of best practices, operational procedures, and strategic initiatives that enhance the overall effectiveness and scalability of the Customer Success team Benefits - Unlimited PTO + Holiday + Birthday off! - Unlimited Social Impact Time Off (SITO)! - Competitive salary - Mission-aligned company events/volunteering - Inclusive, exciting start-up culture - Accelerated career & personal growth - Culture Club and more!