• Discovering Customer Requirements: Diagnose technical and business pain, confirm root causes and negative consequences. Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes. Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams. • Validating Solution Fit: Lead workshops, trials, or POCs to validate solution fit with business objectives. Position competitive advantages to influence trial success criteria. Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes. Support technical aspects of credit sizing estimates. • Customer Onboarding and Growth: Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement. Identify and drive opportunities for upselling and expansion, ensuring customers realize value by increasing platform consumption through new workloads and groups. Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement. Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues. • Marketing and Thought Leadership: Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges. Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence. • Product Feedback & Improvement: Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs. Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets. • Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes. • Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value). • Invest time in learning new product features, industry related developments, and broadening your overall technical skillset. • Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets. • Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes. • Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value). • Invest time in learning new product features, industry related developments, and broadening your overall technical skillset. • Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

• Lead the architecture and design of SAP solutions across Retail business processes including Sales, Inventory, Pricing, Customer Experience, and Fulfillment. • Architect scalable and resilient integrations between SAP S/4HANA and third-party e-Commerce platforms. • Collaborate with business stakeholders to understand strategic goals and translate them into SAP solution designs. • Ensure SAP solutions support high transaction volumes, real-time data exchange, and optimized performance for B2C operations. • Define and enforce architectural standards, integration patterns, and governance models. • Provide technical leadership during SAP implementation, upgrades, and transformation projects. • Work closely with development teams to ensure alignment with architectural vision and business requirements. • Stay current with SAP innovations, especially in Retail and e-Commerce, and recommend adoption strategies.