ModSquad logo
ModSquad

Customer Experience Services for the World’s Best Brands

Content Moderator – Youth Communities

Content Marketing ManagerContent Marketing ManagerPart TimeRemoteSeniorTeam 10,001+Since 2007H1B SponsorCompany SiteLinkedIn

Location

Argentina

Posted

43 days ago

Salary

0

Seniority

Senior

English

Job Description

Content Moderator – Youth Communities

ModSquad

• Monitor interactions across social platforms to keep communities safe and respectful • Apply community standards by removing inappropriate, offensive, or spam content • Identify and flag sensitive concerns, customer complaints, or potential crises for the appropriate teams to address • Track trends, frequently asked questions, or common complaints that can help improve user experience

Job Requirements

  • Skilled moderator passionate about protecting youth communities
  • Monitoring activity: Keeping an eye on comments, messages, mentions, and posts to ensure the community stays active and on-topic
  • Enforcing community guidelines by removing inappropriate, offensive, or spam content
  • Escalating issues: Identifying and flagging sensitive concerns, customer complaints, or potential crises for the appropriate teams to address
  • Gathering insights: Tracking trends, frequently asked questions, or common complaints that can help improve user experience

Benefits

  • Workspace Requirements: A dedicated laptop or desktop computer running Windows 11 or above
  • Stable broadband internet connection of 25 MBPS or greater
  • Must be willing to download and install ModSquad security systems on your computer and mobile phone
  • Must be willing to undergo a background check and verify your identity

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