• Build and own content strategy aligned to the buyer journey • Develop quarterly content plans tied to campaigns and go-to-market priorities • Partner with Demand Generation and Product Marketing to drive pipeline impact • Create and lead the development of range of content, including white papers, case studies, blogs, webinars, and other strategic assets • Translate complex eDiscovery topics into clear, engaging content • Develop content that positions KLDiscovery as a trusted and differentiated industry voice • Leverage generative AI tools to support content creation, research, and ideation • Apply prompt engineering techniques to produce on-brand, high-quality outputs • Edit and refine AI-generated content to meet standards for tone, accuracy, and clarity • Partner with Product Marketing, Sales, and subject matter experts to ensure accuracy and relevance • Support and elevate sales enablement with case studies and supporting assets • Interview internal experts and translate insights into high-impact content • Optimize content for search and discoverability • Track performance including traffic, engagement, and conversion • Use analytics tools to continuously refine and improve content performance • Develop and optimize gated content to support lead generation and nurturing • Align content with campaigns to drive MQL and SQL growth • Continuously improve content effectiveness based on conversion and pipeline performance

• Блог: координація роботи райтерів-експертів (постановка задач, контроль дедлайнів і якості виконання, ревью статей, правки і надання фідбеку, управління процесом публікацій і оплат) • Організація та підтримка стабільного процесу виробництва контенту • Планування контенту разом з SEO командою (теми, формати, пріоритети) • Перевірка контенту на відповідність вимогам: структура, логіка, tone of voice, бренд-гайди. Забезпечення консистентності комунікації бренду у всіх матеріалах • Написання власних матеріалів (бренд-комунікація, PR-статті, блог) • Співпраця з внутрішніми командами (маркетинг, продукт, дизайн) для узгодження контенту • Аналітика блогу та прийняття рішень на основі даних.

Head of Content Location: Remote (US or Canada) Type: US-based candidates - Full-Time; Canada-based candidates - Independent Contractor About Human Agency We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same. The Role One of the most consequential questions of our time, what happens to human agency when AI reshapes everything, doesn't have a dominant voice yet. We intend to be that voice. This is the role that builds it. You're not inheriting a content function. You're building a media platform and a movement from a position that already has real momentum. The blog, the podcast, the social presence, the book, the newsletter - you own all of it, across both our founder's personal brand and the Human Agency company brand. You'll treat it like your own business, because in every way that matters, it is. The person who does this well won't just be a great content operator. They'll be the engine behind one of the most compelling voices in a conversation the world is paying close attention to right now. What You'll Own There are two tracks running simultaneously. Both require full ownership. Track One: Founder Brand You'll build and operate the content machine that turns our founder's expertise and point of view into a distributed, high-reach presence across every platform that matters. - Grow and manage the founder's presence across LinkedIn, Instagram, Substack, and podcast - Write and produce social content yourself, and build AI agents that generate strong first drafts you then shape and finesse - Own the full content pipeline: ideation, production, trafficking, scheduling, and distribution across every channel - Build and run the analytics layer, tracking what's performing, understanding why, and using those signals to inform what gets made next - Own the commercial side: podcast sponsorships, partnership deals, speaking pipeline, paid products - Develop systems so the founder contributes the thinking and you build the machine that turns it into content at scale The targets are ambitious on purpose. Audience growth here is measured in followers and subscribers, not impressions or pipeline influence metrics. You've chased numbers like this before. You know what it actually takes to move them. Track Two: Human Agency Brand In parallel, you'll build and maintain a consistent editorial voice for Human Agency as a company. - Own the blog, company social presence, and team thought leadership content - Set the editorial standard and make sure everything we publish feels like it came from somewhere real, not a content factory - Build systems that let the broader team contribute without you becoming the bottleneck The AI Requirement This is non-negotiable: you are obsessed with using AI to make yourself more productive, not to replace your judgment, but to multiply your output. - You build AI agents and automated workflows to handle the repeatable parts of content production - You use those tools to produce at a volume that would otherwise require a full team - You stay in the loop as the human editor and taste-maker, ensuring nothing that ships feels like AI slop - You have strong opinions about where AI content tools are headed and you're already building toward it If AI is something you've been meaning to get around to, this isn't the place to figure it out. You should already be experimenting, building, and shipping with it. Who You Are You've lived in the creator economy. Not adjacent to it, but in it. - You know how the LinkedIn algorithm actually works today, not eighteen months ago - You follow the podcast trades and understand CPMs, dynamic ad insertion, and what a real sponsorship deal requires on both sides of the table - You read Substack not just as a consumer but as someone who studies why things grow - You have opinions about what the major platforms are doing and what it means for content strategy You might have built your own platform. Or you've been the engine behind someone else's (a founder, an investor, an executive) who now has a serious following. You're used to not getting full credit for that. You don't need the spotlight. You need to see the thing grow. You're commercially wired from the start. You think about hooks, conversion, and distribution the way a marketer thinks about pipeline, obsessively, with data. You also have genuine editorial taste. The combination is what makes you unusual. What We're Looking For Proof that you've done this before is worth more than anything else on your resume. Specifically: We want to see: - A founder, executive, or public figure's following you grew, with real numbers attached - A podcast you launched or operated with actual commercial outcomes: sponsors landed, audience built - A newsletter or Substack you grew to a meaningful subscriber base - Content you connected directly to revenue (deals, paid products, or partnerships that trace back to something you built) - AI workflows or agents you've built to scale your own content production We don't need: - Corporate content director experience inside a large marketing organization - B2B demand generation or sales enablement background - A strong writer who hasn't built distribution - Someone who thinks scaling content means hiring more writers - A networker who hasn't proven they can grow an audience Experience with sponsorship development, monetization structures, or paid content products is a genuine requirement, not a nice-to-have. Why This One If you're reading this and it's landing differently than most job postings, that's intentional. This is a greenfield build with real resources behind it. The mission is genuinely compelling, the principal is bought in and ready to move fast, and the person who does this well will have built something they can point to for the rest of their career. The conversation we're trying to lead, about AI, human agency, and what kind of future we're actually building, is one of the most important ones happening right now. This role is the engine. Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Manager, Clinical Content & Reimbursement locations VA-NORFOLK, 5800 NORTHAMPTON BLVD GA-ATLANTA, 740 W PEACHTREE ST NW TN-NASHVILLE, 22 CENTURY BLVD, STE 310 IN-INDIANAPOLIS, 220 VIRGINIA AVE FL-MIAMI, 11430 NW 20TH ST, STE 300 OH-CINCINNATI, 3075 VANDERCAR WAY TX-GRAND PRAIRIE, 2505 N HWY 360, STE 300 time type Full time job requisition id JR191136 Position Title: Manager, Clinical Content & Reimbursement Job Description: Manager, Clinical Content & Reimbursement Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Manager, Clinical Content & Reimbursement (Provider Reimbursement Manager) is responsible for driving the development and execution of the clinical content scope in alignment with the product and content strategy to meet financial and operational targets. You’ll research and interpret CMS, CPT/AMA and other major payer policies based on medical coding and regulatory requirements. You will identify common error areas that can be made into automated software logic to prevent overpayments from occurring. You will take edits from concept to specification and then through review, testing and finally data validation. Your goal is to develop claims editing logic and content that promote payment accuracy and transparency. How You Will Make an Impact: - Leads fee schedule development for specific plan(s) and/or the development and implementation of clinical editing rules. - Works with business partners to assist with cost of care claim editing goals. - Performs and/or directs complex fee modeling exercises to ensure that projected unit reimbursement changes meet corporate cost targets. - Review healthcare policy (Medicaid manuals, fee schedules, CCI, OIG Alerts, LCAs/LCDs, NCDs, Medicare manuals, etc.) for coding and billing guidelines that can be turned into software editing rules. - Create billing edits that provide clients with monetary savings and promote coding accuracy. - Prepares and presents cost of care data analysis to support the regions cost of care initiatives. - Develops and maintains the provider reimbursement strategy that will lower the cost of care, improve service, and reduce administrative expenses. - Manages special projects and initiatives. Minimum Requirements: - Requires a BA/BS degree in a related field and a minimum of 7 years reimbursement experience including performing detailed financial modeling and economic analyses; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, & Experiences: - 5+ years of claims editing experience with healthcare payers and/or claims editing software vendors, strongly preferred. - Billing, coding, revenue cycle, and claims editing software experience. - Nationally recognized coding or billing credential required: CCS, CCS-P, CPC, CPB, CIC. - Experience in claims adjudication and application of NCCI editing and claims payment rules. - Ability to interpret claim edit rules and references. - Solid understanding of claims workflow including the interconnection with claim forms - Ability to apply industry coding guidelines to claim processes. - Proven experience reviewing, analyzing, and researching coding issues for payment integrity. - Logic skills: ability to break policy edits down into decision making paths. - Ability to troubleshoot and apply root-cause analysis of logics not functioning as intended. - Intermediate level proficiency in Excel (ability to manipulate data using excel functions along with pivot tables, v-look up, etc.) - Strong ideation skills. - Inpatient coding skills highly preferred. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: PND > Pricing Configuration Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.