• Provide strong leadership to the SDR team, offering guidance, support, and mentorship to enable professional growth and development. • Develop and execute effective prospecting strategies to enhance lead generation efforts and ensure a steady flow of qualified leads. • Deliver personalized coaching to enhance SDRs' outreach techniques, communication skills, and lead qualification abilities. • Conduct regular one-on-one meetings with team members to track progress, understand challenges, and provide tailored assistance. • Lead by example by maintaining personal lead generation goals while working collaboratively to meet team quotas. • Play an active role in discussions related to SDR compensation, utilizing performance data to ensure fair and motivating incentive structures. • Address performance and conduct issues professionally and promptly, applying appropriate corrective measures and maintaining a positive team atmosphere. • Collaborate with other teams to align the SDR team's efforts with the company's overarching goals, contributing to the company's growth and success. • Assist in the recruitment and onboarding of new SDRs, ensuring a smooth transition and setting them up for success. • Collaborate seamlessly with other departments to align strategies, streamline processes, and facilitate successful lead handoffs. • Utilize data-driven insights to analyze prospecting metrics, identify trends, seize opportunities, and fine-tune strategies.

• Effectively manage inbound lead flow • Conduct high-level discovery conversations in target accounts • Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets • Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities • Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts • Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io • Manage, track, and report on all activities and results using Salesforce • Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager • Act as a mentor for new SDR hires in helping them navigate their key accounts

• Build and maintain targeted prospecting lists using Google Docs and other tools • Send follow-up emails to prospects to book and confirm appointments • Conduct warm outreach calls with past and current prospects • Update and manage CRM (Zoho) with accurate notes, follow-ups, and activity tracking • Coordinate and manage the sales calendar, ensuring smooth scheduling • Assist with administrative tasks to support daily sales operations • Collaborate with the sales lead to improve outreach and follow-up strategies

Role Description We’re looking for a driven outbound-focused Founding SDR to own new business pipeline generation across the US market. This is an outbound-focused role responsible for prospecting into e-commerce brands that fit Mention Me’s Ideal Customer Profile, using a mix of targeted outreach and AI to personalise at scale. - Research target accounts, book and run qualification calls with senior marketing decision-makers, uncover pain points, and tailor Mention Me’s pitch accordingly. - Work closely with the London-based Sales, Marketing, and Partnerships teams on multi-touch campaigns. - Keep CRM data clean and continuously optimise outreach for conversion. - Help us understand the US market, refine our messaging for American e-commerce brands, and lay the groundwork for a larger US sales presence. Key Responsibilities - Proactively prospect and qualify new business opportunities through calls, emails, Apollo, and LinkedIn outreach. - Research and target high-potential ecommerce brands across the US that align with Mention Me’s Ideal Customer Profile. - Lead with insight: confidently introduce Mention Me’s suite of products and tailor your pitch to each prospect’s specific marketing challenges. - Book and run qualification calls with key decision-makers, uncover pain points, and set up high-quality meetings for our Account Executives. - Collaborate with the London-based Marketing, Partnerships, and Sales teams to build multi-touch campaigns and accelerate pipeline growth. - Act as Mention Me’s eyes and ears in the US market — feeding back intel on how American ecommerce brands talk about acquisition, referral, and growth. - Keep your CRM data spotless, track outreach metrics, and continuously optimise for better conversion rates. - Use AI tools to personalise outreach and operate efficiently at scale. - Meet and exceed monthly activity targets and qualified opportunity goals. Qualifications - At least 1 year of outbound SDR experience, with a proven track record of booking and converting qualified opportunities. - Experience selling to ecommerce brands and understanding the challenges faced by marketing and acquisition teams in that space. - A true hunter mentality — motivated by targets, driven by growth, and never afraid to pick up the phone. - Experience in SaaS, marketing technology, or agency environments. - Solution-oriented: able to understand a brand’s challenges and position Mention Me’s offering as the answer. - Excellent communication skills — articulate, persuasive, and engaging both in writing and on calls. - Self-motivated and comfortable working autonomously in a fully remote role, collaborating with a team across time zones. - Excited by the idea of being a founding hire and helping shape how Mention Me shows up in the US market. Benefits - A market-leading product suite trusted by world-class brands. - A fast-moving sales team where results and ambition are rewarded. - A collaborative, supportive environment that values initiative and ownership.