• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions. • Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes. • Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools. • AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases. • Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers. • Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions. • Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements. • Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions. • Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes. • Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools. • AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases. • Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers. • Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions. • Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements. • Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions. • Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes. • Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools. • AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases. • Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers. • Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions. • Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements. • Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

• Develop, maintain, and update detailed project schedules for internal and production projects. • Monitor project progress and identify potential schedule risks or delays. • Prepare accurate progress reports, resource allocation plans, and milestone tracking. • Ensure all planning activities comply with company and industry standards. • Collaborate with internal teams to support project execution and operational workflows. • Respond to scheduling queries via the Project Manager or Senior Planning Engineer. • Support continuous improvement of planning processes and reporting methods.