Lead statistical strategy and methodologies for clinical development, ensuring robust data analysis and regulatory submissions. Collaborate with cross-functional teams to maximize program success and effectively communicate clinical results.

Role Description We are seeking a highly engaged, collaborative leader to strengthen the Revenue Cycle Payer Provider Coordination through disciplined analytics and proactive partnership with Payer Relations. This role monitors reimbursement performance, identifies and trends variances against contract and expected payment, and drives timely investigation, escalation, and resolution of payment issues. The ideal candidate translates complex reimbursement data into clear insights and action plans, aligns internal stakeholders and payer partners, and builds sustainable processes that improve accuracy, reduce leakage, and support strong payer-provider relationships. - The Director reports to the Revenue Cycle Chair and may have Revenue Cycle Managers and other Revenue Cycle staff as direct reports in a multi-site, multi-specialty academic medical center. - Assures the integrity and stability of revenue and billing data and provides direction for complex business decision making for operations. - Identifies, establishes and implements internal controls to ensure a compliant environment. - Provides leadership in a team environment, teams functional and technical activities and changes. - Participates in establishing the strategic direction of work teams or service lines incorporating an awareness of the internal and external environment. - Provides direction and interprets revenue cycle key performance indicators with significant institutional impact. - Is recognized and relied upon to synthesize various subject matter expert inputs to formulate solutions and implement change for multi-disciplinary or complex technical issues. - Coordinates the development of programs and processes for Revenue Cycle operational areas. - Interprets and implements billing rules, regulatory compliance, policies and regulations. - Stays abreast of emerging issues and risks and plans accordingly. - Identifies strategies that lead to improved financial performance and follows through on their implementation while preserving Mayo standards and minimizing the financial and legal risks to Mayo. - Directs managers, reviews and interprets results of variable-sensitive business models and/or compliance or business operations. - Participates in establishing an environment that leads to efficient Revenue Cycle operations and adheres to complicated and ambiguous billing rules and regulations (all payers). - Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results. - Spearheads change and leads others in implementation. - Promotes effective change management practices. - Initiates, leads and facilitates institutional workgroups or complex projects. - Manages and prioritizes limited resources across multi-disciplinary, multi-site teams to maximize efficiency. - Handles ambiguous situations in a productive and professional manner and leads others through such situations successfully. - Travel required as assignments warrant. Benefits - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Company Description Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. - Just as our reputation has spread beyond our Minnesota roots, so have our locations. - Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. - Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Role Description As the Director of Logistics Optimization, you will lead enterprise-wide strategies that enhance transportation efficiency, cost effectiveness, and service performance across a complex, multi-modal supply chain. This highly visible leadership role partners closely with senior executives and cross-functional teams to design, enable, and scale innovative logistics solutions. You’ll oversee transportation optimization, freight audit and payment, and a centralized Transportation Business Intelligence Hub—leveraging advanced analytics, AI, and predictive modeling to drive insight-led decision making. Your work will directly influence operating costs, network performance, sustainability outcomes, and customer experience. This role is remote and open to candidates who reside in a U.S. state with an REI retail location. Responsibilities - Lead multimodal transportation strategy across the network, defining KPIs and performance improvement plans that drive cost, service, and sustainability results - Oversee the Transportation Business Intelligence Hub, enabling advanced analytics, AI-driven insights, and predictive modeling to inform strategic and operational decisions - Manage freight payment and audit programs, ensuring accuracy, compliance, and strong partnerships with third-party providers - Drive continuous improvement initiatives, identifying and implementing process enhancements that reduce expense and improve effectiveness at scale - Lead carrier strategy and negotiations, including RFPs, onboarding, tendering, and freight terms optimization across all transportation modes - Own transportation expense planning, partnering with Finance and business stakeholders to develop annual budgets, analyze variances, and identify savings opportunities - Guide network optimization efforts, creating best practices that support long-term scalability and enterprise transformation - Collaborate across the enterprise—including Operations, Merchandising, Digital, IT, Finance, Procurement, and Distribution—to deliver integrated supply chain solutions - Lead and develop high-performing teams, providing coaching, performance management, and development pathways for direct and indirect reports - Build and inspire engaged, high-performing teams through clear expectations, coaching, and accountability - Develop talent, conduct performance reviews, and make effective staffing decisions - Foster a collaborative, inclusive culture that supports innovation, continuous improvement, and change leadership - Model organizational values and lead with integrity, transparency, and trust - Directly manage up to 5 team members and indirectly influence up to 10 additional contributors - Influence up to $200M in annual operating spend and $1–3M in capital investment, depending on year and initiatives - Drive decisions with potential impact of up to $100M in operational value and revenue enablement Qualifications - Bachelor’s degree in Supply Chain, Business, Engineering, or a related field (MBA preferred) - 10+ years of progressive supply chain experience, with deep expertise in logistics, analytics, and strategy - Proven experience leading complex, cross-functional initiatives in fast-paced, evolving environments - Strong strategic thinking combined with the ability to execute with urgency and precision - Excellent communication, influence, and stakeholder management skills - Demonstrated success building and leading high-performing teams Preferred Qualifications - Leadership experience across multiple supply chain disciplines - Experience driving enterprise-level transformation, optimization, or digital enablement initiatives Benefits - Generous employee discount - Access to health benefits - Retirement savings plan - Accrued time off Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. Pay Range $140,300.00 - $238,600.00 per year

Role Description The Director of Credentialing is responsible for leading, managing, and enhancing the organization’s credentialing, privileging, provider enrollment, and payer enrollment operations across all clinics and care delivery sites. This role ensures full compliance with regulatory, accreditation, and payer requirements while driving operational excellence, process innovation, and a positive provider experience. The Director oversees credentialing staff, manages key external vendor relationships, maintains exceptional standards of accuracy and timeliness, and serves as the organization’s primary expert on credentialing policies, workflows, and industry standards. Key Responsibilities - Leadership and Management - Provide strategic leadership for all credentialing, recredentialing, privileging, and provider enrollment activities. - Build, lead, and mentor a high-performing credentialing team with appropriate staffing, training, accountability, and performance management. - Develop and implement departmental goals, SOPs, KPIs, and quality assurance measures. - Facilitate training, ongoing education, and change management as credentialing systems and requirements evolve. - Credentialing and Privileging Operations - Oversee verification of licensure, education, training, certifications, work history, malpractice coverage, and professional references. - Establish proactive workflows for managing all expirable items, including license, certification, and insurance renewals. - Ensure accurate management of provider files, credentialing data, and documentation within credentialing software platforms. - Direct the privileging process in collaboration with medical leadership, department chiefs, and compliance teams. - Provide credentialing support for committee meetings, audits, board reviews, and documentation needs. - Regulatory Compliance - Ensure compliance with all federal, state, and local regulatory bodies including CMS, The Joint Commission, NCQA, URAC, and commercial payer standards. - Maintain up-to-date knowledge of regulatory changes and lead revisions to policies, procedures, and workflows accordingly. - Conduct and oversee internal audits to ensure readiness for accreditation surveys and external reviews. - Provider Enrollment - Oversee timely and accurate submission of enrollment applications with Medicare, Medicaid, and commercial payers. - Track and manage enrollments, revalidations, payer updates, and expirables to prevent reimbursement delays or claim denials. - Partner with Revenue Cycle and Managed Care to resolve enrollment-related claim issues and streamline payer setup workflows. - Vendor Relationship Management - Manage external credentialing and verification vendors, ensuring high performance, compliance, service quality, and contractual adherence. - Evaluate vendor capabilities, negotiate service agreements, monitor KPIs, and drive accountability for accuracy and turnaround times. - Lead transitions, implementations, or optimization projects involving outsourced credentialing or enrollment partners. - Process Improvement and Technology - Continuously evaluate and enhance credentialing workflows to reduce turnaround times, improve accuracy, and support scalability. - Lead implementation or optimization of credentialing software, automation tools, and data-management technologies. - Develop and oversee dashboard reporting for KPIs, productivity, turnaround time, expirables, enrollment status, and quality metrics. - Collaborate with IT, Managed Care, Compliance, and Operations on cross-functional systems and technology initiatives. - Relationship and Communication Management - Serve as the primary organizational contact for providers, clinical leaders, health plans, and regulatory bodies regarding credentialing matters. - Promote a provider-centric experience through timely communication, streamlined processes, and exceptional service standards. - Collaborate with HR, Legal, Compliance, Managed Care, and Clinical Operations on onboarding and cross-functional initiatives. - Deliver clear, concise presentations to executive leadership, including reporting on credentialing performance, risks, and mitigation strategies. - Prepare and present executive-ready materials including slide decks, dashboards, and credentialing summaries for operational and leadership reviews. Qualifications - Required - Bachelor’s degree in healthcare administration, business, or related field. - 7 or more years of credentialing experience in a healthcare organization, MSO, medical group, ASC, hospital, or health plan. - 3 or more years of leadership or management experience. - Strong working knowledge of CMS, Joint Commission, NCQA, URAC, and payer credentialing and enrollment requirements. - Proficiency with credentialing software systems, provider databases, and digital document management. - Preferred - Master’s degree in healthcare administration, business administration, or related field. - Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM). - Experience in multi-site or multi-state healthcare delivery organizations, or MSOs. - Experience implementing credentialing software or leading large-scale credentialing process redesign. Key Competencies - Exceptional attention to detail and commitment to data accuracy - Strong analytical, organizational, and project management abilities - Excellent written, verbal, and presentation development skills - Ability to lead teams through change and build scalable credentialing infrastructure - High integrity, discretion, and commitment to confidentiality - Ability to work cross-functionally and influence without formal authority - Strong relationship management and customer service orientation This is a remote position.