• Respond to inbound inquiries from homeowners • Conduct outbound calls to follow up on leads and re-engage prospects • Qualify potential customers based on project needs • Schedule in-home appointments for outside sales representatives • Accurately input and manage customer information in CRM • Meet or exceed daily, weekly, and monthly targets • Provide a professional and positive customer experience on every call

• Realizar atendimento ativo e receptivo com clientes de todo o Brasil, conduzindo a jornada de venda do início ao fechamento; • Entender a necessidade do cliente por meio de uma boa sondagem e direcionar a melhor solução entre os produtos disponíveis; • Conduzir negociações de forma clara e estratégica, contornando objeções e buscando conversões com qualidade; • Atuar com foco em metas e indicadores de performance, acompanhando seus resultados e buscando evolução constante; • Registrar e acompanhar as interações em CRM, garantindo organização da carteira e visibilidade do funil de vendas; • Trabalhar em conjunto com o time, trocando aprendizados e contribuindo para a evolução coletiva dos resultados.

• Utilizes the Zoetis Sales Model and Call Execution process to generate demand and sustain loyalty to Zoetis brands • Conducts Virtual Calls daily according to set KPIs with targeted list of clients to drive the sales of companion animal focused portfolio • Meets and exceeds sales objectives (quota) both overall and for key growth products within the assigned geography • Anticipates customers’ needs, issues and concerns based on customer and market knowledge; proactively matches needs to value proposition associated with Zoetis products and services • Develops and executes Territory Business Plans (quarterly) that leverages industry insights, territory analysis, strategies, and tactics. • Demonstrates market understanding, product and technical knowledge • Adheres to Zoetis processes, policies and role requirements • A willingness to continue to develop themselves.

• Drive growth within assigned existing client accounts and pursue qualified new business opportunities in target markets. • Meet or exceed assigned annual revenue quotas while maintaining target margins and in-year won/earned revenue targets. • Develop and manage a qualified pipeline of OPM opportunities within assigned territory or account portfolio. • Lead pricing strategy development for opportunities to ensure competitive positioning while maintaining profitability. • Participate in contract negotiations to support favorable terms and appropriate risk management, escalating complex issues to OPM Sales Lead. • Identify and qualify expansion opportunities within current portfolio accounts. • Serve as an OPM subject matter expert supporting sales teams with technical expertise in space planning, move management, workplace strategy, and occupancy optimization. • Develop and deliver compelling sales content, pitch materials, services demonstrations, and pre-sales technical support. • Lead RFx response coordination for OPM components, ensuring timely, accurate, and differentiated submissions. • Conduct pricing and solutioning reviews in partnership with operations teams to validate technical accuracy and commercial viability. • Improve response speed and quality for OPM demonstrations and proposal inputs. • Contribute to the development of innovative, tailored OPM solutions addressing specific client challenges. • Maintain accurate and current sales information in CRM, adhering to JLL's sales and solutions processes. • Follow established sales methodologies using JLL's proprietary tools and platforms. • Coordinate with FOS leaders on sales platform usage and pipeline reporting for OPM services. • Support implementation of OPM best practices within bid responses and sales approaches. • Partner with business line and service platform leaders to create integrated sales strategies that leverage JLL's comprehensive capabilities. • Collaborate with internal technology teams to position and sell integration services and technology solutions related to workplace management and space utilization. • Work closely with the Global OPM operations team to align sales approaches with service delivery capabilities. • Engage cross-functionally with account teams, pursuits teams, and functional leadership to coordinate OPM positioning. • Develop understanding of competitive landscape, market trends, and differentiation strategies in occupancy planning and workplace services. • Participate actively in real estate and workplace strategy organizations, building credibility as an OPM subject matter expert. • Represent JLL at relevant industry events, conferences, and client forums focused on workplace innovation and portfolio optimization. • Build and maintain professional network within the corporate real estate and workplace management communities. • Provide recommendations to Sales Enablement on proposal language, technical deliverables, and pitch materials specific to OPM services. • Support development of bundled offerings combining OPM with complementary JLL specialty services. • Contribute to creation of reusable sales collateral, case studies, and technical content showcasing OPM capabilities. • Share client insights and competitive intelligence to inform solution development. • Work effectively across organizational levels, collaborating with sellers from account executives to senior leadership. • Mentor junior team members on OPM technical concepts and sales approaches (as applicable). • Demonstrate innovation in approach, challenging conventional thinking and bringing fresh perspectives to client engagement. • Support team culture of excellence, responsiveness, and client-first mindset.