Role Description This role exists to ensure our product teams build systems that are not only functional, but scalable, secure, and built to last. As a Technical Lead, you will set the technical direction and elevate engineering standards by translating complex product needs into well-architected solutions that balance immediate delivery with long-term platform health. Outcomes - Architect scalable, resilient Java-based systems that support current product requirements while enabling future growth, with clear documentation of key design decisions and trade-offs. - Improve engineering quality and consistency across the team, evidenced by reduced defects, stronger code standards, and adoption of best practices in testing, observability, and security. - Accelerate delivery predictability by providing accurate technical input into planning, breaking down complex initiatives into actionable milestones, and reducing rework. - Strengthen technical capability of the team through mentorship, resulting in measurable growth in engineer autonomy and technical decision-making. - Ensure production readiness and reliability, with systems meeting defined SLAs and improved incident response practices and observability. - Drive effective cross-functional collaboration with Product, Design, and other technical leaders, resulting in well-defined, feasible solutions and fewer late-stage changes. - Contribute to organization-wide technical alignment, ensuring consistency in architecture and shared standards across teams. Qualifications - Strong software architecture and system design skills, with experience building scalable, secure, mission-critical Java-based systems. - Deep hands-on expertise in Java 8 and the Spring ecosystem (Spring Framework 4.3, Spring Security, Spring Integration). - Experience with Hibernate 5.6 and enterprise-grade data access patterns. - Strong proficiency in Microsoft SQL Server, including T-SQL, performance tuning, and database design. - Experience with caching and scheduling frameworks (EhCache 3.x, Quartz Scheduler) to support performance and reliability. - Proven experience deploying and operating applications in AWS, with Docker (Linux containers) and Apache Tomcat. - Frontend development experience with JavaScript, jQuery, JQWidgets, and Velocity templating engine. - Experience with DevOps and engineering tools including Azure DevOps, GitHub, and CI/CD pipelines. - Strong testing discipline using JUnit 5 and Mockito, with a focus on maintainability and code quality. - Familiarity with AI-assisted development tools (e.g., Co-Pilot) to improve developer productivity. Requirements - Ability to lead through hands-on contribution, design leadership, and technical credibility—not authority. - Skilled in code reviews, design reviews, and setting engineering standards. - Proven ability to mentor and develop engineers through practical, real-time coaching. - Strong communication skills with the ability to clearly explain complex technical concepts and trade-offs. - Experience working cross-functionally with Product, Design, QA, DevOps, and Security. - Ability to translate product requirements into actionable technical solutions. Culture Add: TEAM Values - Communicate with transparency, sharing information openly and building trust across functions. - Bring excellence and expertise to your craft, holding a high bar for quality while continuously improving your skills. - Demonstrate accountability by owning outcomes, following through on commitments, and taking responsibility for results. - Driven by metrics, using data and experimentation to inform decisions and deliver measurable impact. Aptitudes - Smart: Able to quickly understand complex systems, connect ideas, and make sound judgments. - Curious: Actively seeks to understand customer problems, emerging technologies, and better ways of working. - Coachable: Open to feedback, willing to adapt, and continuously improving through learning. Benefits - Opportunity to shape the technical foundation of critical Java-based platforms while staying deeply hands-on. - Significant influence over architecture and engineering practices, with visibility across teams and leadership. - Collaborative environment alongside experienced product managers, designers, and engineers. - Chance to grow your impact beyond a single team, contributing to broader platform strategy and mentoring future technical leaders. - Access to modern tools, cloud technologies, and evolving architecture challenges. Location & Salary Range This is a remote position within Canada, and the salary range for this role is $100,000–$120,000 CAD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Join Us As we scale, we’re looking for new doers, collaborators, and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

Role Description Leidos has an exciting opportunity for a Communications and Technical Writer to support our customer. The role is with the Managed Infrastructure Service Provider (MiSP) contract for the Centers for Medicare and Medicaid Services (CMS). This position is currently fully remote. This contract supports CMS goals to deliver an efficient, easy-to-use hosting environment to migrate legacy applications from premises to multi-Cloud environments and the modernization and onboarding of new applications. The program works with application owners, providers, CMS stakeholders, and other contractors in a complex, matrixed environment. In this role you will: - Collaborate with IT engineers, software developers, and subject matter experts to drive discussions necessary to gather technical information required to identify and then prepare quality, audience targeted communications, how-to, and training materials, including written text, directional screen shots or graphics, and other material as needed. - Identify, set up, and facilitate customer, project team, and cross-contract collaborations in order to determine communications scope, responsibility and appropriate deliverable requirements for communications. - Create and adapt written deliverables and incorporate edits based on multiple feedback tiers without losing the original message intent. - Investigate and understand deeply technical software development, Cloud and other application language and plans to generate written communications and training documentation that can be understood by non-technical audiences. - Experience with AI language models to draft and review assembled communications. - Develop and deliver communication plans and related deliverables based on project goals and audience strategies, including but not limited to internal web portal articles, and technical documents using Confluence, Jira, Contentful, Microsoft Word and PowerPoint. - Lean and adhere to customer developed brand, writing and style guides. - Have a positive, customer-centric, “can do” attitude. - Bring your excellent communications, content, and technical writing skills to create effective, plain language, 508 compliant, compelling, and creative written content. We are seeking a self-starter and problem solver who is comfortable building relationships across established teams in a complex environment to ensure the identification and delivery of accurate, impactful written communication deliverables. If you are self-motivated, work well within a team, comfortable in a fast-paced environment, and excited about leading technologies, this position is for you! Primary Responsibilities: - Consult relevant sources, including subject matter experts, documents (and research), and client and project personnel, to obtain background information and verify pertinent guidelines and regulations governing project deliverables. - Work successfully within project teams and manage work independently through program level and customer review and approval processes. - Collaborate with engineering teams to understand technical architectures, systems, and processes as they relate to multi-cloud migrations and support. - Translate technical changes, migrations, and upgrades into concise, business-focused insights, trainings, and web articles for non-technical audiences. - Identify and develop product, service, and project deliverables such as training briefs and presentations, targeted messages, internal portal content, digital newsletters, knowledge articles, and FAQs for training and technical documentation. - Develop, review, copyedit, and proofread content. - Ensure documents meet editorial and government specifications and adhere to standards for quality, graphics, coverage, format, and style. - Present and explain communications approach and deliverables to project team and customer facing audiences. Qualifications - Minimum six (6)+ years of experience as a communications or technical writer in environments of similar scope and complexity. - Bachelor’s degree in writing, technical writing, journalism, mass communications, or closely related discipline. Four (4) years of additional technical writer experience may be substituted for a bachelor’s degree. - Masters’ Degree in a related field is a plus. - Ability to manage multiple assignments. - Strong collaboration skills to work in a team across multiple disciplines. - Ability to research and organize processes in a concise manner. - Ability to obtain and maintain a Public Trust clearance. - All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior to be considered. Preferred Qualifications - Knowledge of software development and multi-cloud platform migrations. - Moderate understanding of cyber security principles and network systems is desired. - Network+ or Security+ certification is a plus. - Familiarity working within an Agile environment. - Previous experience working in complex, matrixed environments. - Familiarity with Human Centered Design (HCD) and 508 compliance. Benefits - Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year. - Eleven (11) paid holidays per year. - Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans. - Ongoing training to support your success. - Tuition reimbursement based on Leidos policy. - Discounted Leidos stock purchase and other Employee Discounts. The Mission The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions. Original Posting May 1, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range Pay Range $65,650.00 - $118,675.00. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Role Description Joining the American Red Cross is like nothing else. You become a vital part of the world’s largest humanitarian network, joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped and communities made whole. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. As you dedicate yourself to caring for others, you are embraced with generous compensation and benefits, and you become part of a community that cherishes and values you both professionally and personally. Job Summary: - Monitor call center technology, provide support to resolve issues and keep relevant teams up to date to improve the quality and effectiveness of the service of outbound telerecruitment efforts. - Provide support, development and/or leadership guidance to all volunteers. - Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Key Responsibilities: - Serve as the primary closer for Telephony systems, ensuring all platforms are properly shut down at end of day. - Provide real-time technical and scheduling support to inbound and outbound contact center operations during your shift. - Multi-task across multiple systems, queues, and requests — switching gears quickly is part of the job, not a side effect of it. - Communicate clearly and professionally with team members across time zones in a fully remote environment. - Operate independently during the close window, exercising sound judgment and escalating only when truly needed. Standard Schedule: - Sunday: 12:45 PM - 9:15 PM - Monday: 1:15 PM - 10:15 PM - Tuesday: 1:15 PM - 10:15 PM - Wednesday: 1:15 PM - 10:15 PM - Thursday: 1:15 PM - 10:15 PM - Days Off: Friday & Saturday Pay Information: Starting Salary is $47,000.00. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Qualifications - Prior call center experience, ideally with both inbound and outbound dialer operations. - Hands-on experience with Avaya or comparable contact center platforms (Genesys, Five9, NICE CXone, etc.) — equivalent systems experience is welcome. - Familiarity with workforce management tools and scheduling software. Benefits - Medical, Dental Vision plans - Health Spending Accounts & Flexible Spending Accounts - PTO: Starting at 15 days a year; based on type of job and tenure - Holidays: 11 paid holidays comprised of six core holidays and five floating holidays - 401K with up to 6% match - Paid Family Leave - Employee Assistance Company Description The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Role Description The Technical Writer creates clear documentation by translating complex information into accessible and easily understood content for various audiences. Collaborates with subject matter experts to ensure accuracy. Ensures project deliverables and/or work products meet contract requirements and are formatted to the agreed upon standards. Provides assistance in layout, formatting, and grammar to deliver high quality output. This position is remote to the Atlanta, GA area. Qualifications - Bachelor's degree in English, Journalism, Communications or related field. - Minimum of seven plus (7+) years of relevant experience, or equivalent combination of education/experience. Requirements - Must possess appropriate level of certifications as required. - Strong attention to detail and proficiency in documentation tools are essential. - Work is highly independent. - May act as a Team Lead. - Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment, and property. Key Duties and Responsibilities - Interviews Subject Matter Experts and translates complex information into easily understood, well-structured, polished documents. - Reviews, edits, and proofs documents. Handles advanced/complex subjects. - Converts documents into standard template formats ready for delivery to the customer. - Supports writing and editing of deliverables and work products and ensures they are stored in a clear, concise, accessible means. - Oversees compliance with industry standards and best practices of style and format. - Works in a team environment and is expected to assist other team members as needed. - Responsible for adherence to qualitative and quantitative standards as established to meet contractual obligations and changing business requirements. For IT Related Projects - Creates and publishes technical documentation and manuals. - Collects and interprets technical data or information and coordinates layout for publication. - Provides support for all aspects of configuration, administration, training, and end user's support. - Authors and updates IT end-user documentation. Physical Demands Work is primarily performed in an office environment. Regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers, printers, and light traffic. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Benefits - Medical - Dental - Vision - 401(k) - Family Planning/Fertility Assistance - STD/LTD/Basic Life/AD&D - Legal-Aid Program - Employee Assistance Program (EAP) - Paid Time Off (PTO) – (11) Federal Holidays - Training and Development Opportunities