Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Credit Risk Business Development Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Mastercard Advisors team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Responsibilities: This is a Business Development role within Advisors Incubator team. This role is responsible for driving the next generation analytics agenda for Mastercard Advisors Key Responsibilities Include: • Partner with clients on credit risk use cases, including underwriting, portfolio monitoring, early warning, line management, collections, and risk-based customer strategies • Help shape credit risk analytics propositions by combining traditional bureau and portfolio data with alternative data, advanced modeling techniques, and AI-driven decisioning approaches• Lead conversations with clients on credit risk transformation, including next-best underwriting strategies, portfolio risk optimization, and AI-enabled decisioning• Working with broader MC Advisors sales organization to access client needs and strategic agenda. Use MC Advisors analytical capabilities to differentiate and expand Mastercard business with customers, including new analytics product, new service, new partners, etc.• Leading key regional and local analytics initiatives to grow the Data & Services P&L• Support rest of the sale team on end-to-end sales efforts from research and storyboarding to client presentations and contract signing• Bring in new thought leadership and innovation to establish MC Advisors brand across key customer stakeholders• Work with Delivery teams to ensure successful implementation of analytics projects sold• Achieve sales targets responsibly and ethically, and with customer needs in mind• Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients All About You • Strong Analytical background including latest machine learning, Gen AI methods.• Strong experience with consumer credit modeling, including alternative data models, advanced modeling approaches, etc.• Strong experience in analytics and consultative sales and managing senior client stakeholders.• Ability to develop compelling sales narratives in influencing sales closure. Demonstrated ability to initiate, develop, and close a sale• Excellent verbal and written communication and presentation skills• Consulting experience from a top-rated consulting firm or analytics experience from a leading analytics organization• Highest level of self-motivation with a hunting-attitude• Strong problem solving skills and first principles thinking• Ability to multi-task in a fast-paced, deadline-driven environment #AI Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:• Abide by Mastercard's security policies and practices;• Ensure the confidentiality and integrity of the information being accessed;• Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Title: Senior Risk & Renewal Operations Manager Location: -REMOTE, USA- Job Description: For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. We are looking for a Sr. Risk and Renewals Operations Manager to develop and manage a world-class customer renewal and risk management operation. You will focus on operationalizing churn mitigation and renewal excellence, taking high-level risk identification and commercial strategies and converting them into scalable, automated processes. Your objective is to move the organization toward a disciplined, proactive risk management motion and optimized renewal process that protects our global recurring revenue base. You Will - Standardize Renewal Journeys: Design and implement renewal paths based on customer value and complexity. This includes automating high-volume renewals and establishing workback schedules for enterprise-level accounts. - Systematize Risk Workflows: Architect the CRM and Gainsight workflows necessary to move the organization toward 100 percent proactive risk identification at least 90 days prior to renewal. - Manage Renewal Planning Rhythms: Develop and support the execution of renewal planning and forecasting rhythms. You will establish the recurring operational cadences needed to maintain visibility into the book of business and ensure proper accountability across Sales and Customer Success teams. - Improve Forecasting Predictability: Own the weekly aggregation and formalization of the renewals forecast. You will drive the evolution of the reporting infrastructure that provides visibility into risk aging, engagement gaps, and forecast accuracy. - Operationalize Mitigation Playbooks: Partner with leadership to design mitigation strategies. You will support the build-out of associated playbooks, enablement assets, and tracking mechanisms for the field. - Enforce Commercial Policy: Support the development of commercial contract renewal standards and oversee adherence within Customer Success. You will ensure systems and processes are optimized to maximize successful on-time customer renewal. - Continuous Process Improvement: Regularly audit and iterate on renewal processes to remove friction for our internal teams and our customers. You Have - 7+ years of experience in Renewals Operations, Sales Operations, or Commercial Risk Management in an Enterprise SaaS environment. - Systems Thinking: Demonstrated ability to translate complex commercial policies into streamlined system workflows in Salesforce or Gainsight. - Commercial Fluency: Strong understanding of SaaS contract mechanics, including multi-year terms, uplift caps, and termination logic. - Analytical Discipline: Leverage retention data to diagnose root causes for cancellations and downgrades to design segmented, process-based mitigations. - Collaboration Skills: Experience working cross-functionally with Legal, Finance, and Sales to formalize and scale commercial processes. - Current US Perks & Benefits: - Employer subsidized medical/vision and dental coverage for full-time employees - 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) - Monthly stipend to support your work and productivity - Flexible Time Away Program, plus Sick Time Off - US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans - US employees receive 12 paid holidays per year - Up to 24 weeks of Parental Leave - Personal paid Volunteer Day to support our community - Opportunities for professional growth and development including access to Udemy online courses - Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account - Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $112,000—$142,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. I-Rem

Role Description The position will be primarily responsible for assessing the information security posture of key clients’ third parties and coordinating the overall execution and delivery of assessments. The position will work within a Crowe team at a client or third party site and be responsible for leading the effort to identify key risks and information security gaps. Specific projects may include: - Conducting Third Party Risk Assessments by evaluating third party questionnaire responses, performing control validation, and assessment of documentation per established procedures and standards - Performing site visits to third-party facilities - Evaluating the effectiveness of security controls for compliance with applicable policies, security laws, and regulations - Assessing cloud technologies such as Software as a Service (SaaS) hosted applications, Platform as a Service (PaaS), and Infrastructure as a Service deployments (IaaS) - Documenting information security risk and compliance findings and recommendations for remediation - Performing quality assurance and review of assessments performed by other team members - Delivering high quality, thorough reports - Coordinating the schedules and assessments for key third party clients and overseeing all key deliverables Qualifications - Bachelor's Degree - Information Technology and/or Cybersecurity background and/or experience, including 2-4 years IT experience with network, platform, and/or application technology - Willingness to obtain the Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), or Certified Third Party Risk Assessor (CTPRA) designations - Knowledge of security areas such as auditing, policy, database security, firewall design and implementation, risk analysis, identity management, access management, or web - Working knowledge of at least one compliance framework, such as SOC2, ISO 27001, NIST, HIPAA - Experience managing multiple projects, in a fast-paced environment - Proven ability to learn new technologies and systems, especially through independent research and self-study - Ability to communicate technical information verbally and through written documentation - Ability to manage project schedules and client expectations - Ability to travel domestically an average of 20%-50% per year Requirements - Bachelors and/or advanced degree with a concentration in: Cybersecurity, Risk Management, Computer Science, or Management Information Systems - Any experience working with or assessing third party vendors is preferred but not required - IT experience at a leading industry public company. This might include either IT auditing or being a member of an IT or Cybersecurity team - Experience with Archer, Process Unity, ServiceNow or other GRC/VRM tools - Experience with security ratings platforms - Bilingual - Open to remote Benefits - Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. - We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

Role Description The Sr. Claims Executive is considered an expert in managing insurance claims on an individual and portfolio level for our clients, and is utilized as a trainer, mentor with their technical expertise. They must be able to execute with little to no tactical supervision; have knowledge and experience in claims handling and risk mitigation techniques. They are able to develop relationships and effectively communicate with a diverse range of clients, carriers and colleagues. They will engage as an extension of our client(s) to simplify the course of a complex claim and assist with navigation and efforts to resolve claims disputes or issues that may occur. They will partner with client(s) to evaluate, identify, design, implement, and measure claims management solutions to reduce their total cost of risk. Primary Responsibilities - Works with insurance company partners and clients in establishing claims protocols and or policy enhancements that ensure proper reporting, notification, settlement, defense, etc. - Schedules and conducts claim reviews with clients and insurance company partners ensuring proper claims handling, reserve standards and settlement protocols. - Act as a claims advocate and liaison for clients interested in mitigating claims costs. - Regularly reviews individual claims within client portfolios and keeps reserves and records up-to-date and according to industry best practices. - Serves as a mentor to colleagues as requested. - Develops an understanding of marketing strategies and contributes to business development and renewal opportunities by attending client meetings to explain the firm's approach to claims mitigation and resolution. - Remains well-informed of industry trends and best practices with regards to claims management, claims/outcomes, legal and regulatory changes, etc. - Provides summaries of claims reviews, activities, etc. to appropriate Advisors, Director of Risk Mitigation and other colleagues and clients as necessary. Knowledge, Skills & Abilities - Possess strong knowledge and/or expertise with claims management of various commercial claims including workers compensation, property & casualty, management liability, professional liability and/or other specialty claims. - Ability to motivate and influence colleagues and clients; the role of teacher, trainer, and mentor cannot be overemphasized. - Works as part of a team of professionals and builds relationships with our firm's business segments. - Communicates verbally and in writing to all levels of the firm and to a diverse group of clients. - Presents solutions, value propositions and risk mitigation strategies to colleagues, clients and prospects. - Utilizes industry best practices to develop claims management strategies and services that serve a broad spectrum of clients within multiple industries. - Reads and interprets documents such as coverage and reservation of rights letters, profit and loss statements, safety rules, operating instructions, and procedure manuals. - Experience with policy coverage review and dispute resolution. - Speaks effectively to groups of customers or colleagues of an organization. Knowledge and understanding of the Spanish language, a plus. - Applies common sense understanding to carry out instructions furnished in written, verbal, or diagram form. - Strong computer skills including Microsoft Excel and Word. - Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture. Education & Experience - Bachelor's degree preferred. - 15+ years experience with claims and client/customer facing support role in the insurance industry. - Would expect at least one if not more of the following certifications: AIC, CPCU, ARM, CIC, AINS, WCCP, CLRI, CRM, PRM. Company Description The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.