Role Description We are seeking a creative and passionate Client Success Manager to join our growing team. You will work directly with our B2B clients (including employers, channel partners, and brokers) to enroll employees, maintain high client satisfaction, and expand account opportunities. - The ideal candidate can effectively manage a diverse portfolio of clients toward program excellence. - Personalize awareness and enrollment strategies. - Work cross-functionally to get the job done. - Navigate ambiguity and excel in a fast-paced environment. - Your contributions will play a critical role in shaping the future of our client and member experience as we scale from hundreds of thousands of members to millions. - Travel is expected for this role on an occasional basis, approximately every other month. Key Responsibilities - Manage client relationships: - Serve as the primary point of contact for a portfolio of clients. - Build trusted relationships, work toward client goals, and develop tailored plans for success. - Demonstrate and maximize client value: - Own client reporting, invoicing, and ROI. - Proactively identify risks and opportunities. - Host quarterly business reviews. - Drive enrollment: - Collaborate with clients to design and deliver targeted awareness and activation campaigns that maximize sign-ups. - Guide renewal and expansion: - Partner with clients and Function sales team to expand the eligible population, client contribution, and scope of covered products. - Optimize account health: - Track and report on key client success metrics, surface risks early, and develop action plans to maintain strong engagement. - Collaborate cross-functionally: - Work closely with Operations, B2B, and Data teams to address client needs, surface feedback, and improve delivery. - Champion client advocacy: - Engage customers as references, collect testimonials, and facilitate case studies. - Leverage success stories to highlight the value and impact of Function services. - Inspire senior client leaders: - Guide our partners in driving improvements in the health, well-being, and cost profile of eligible populations. Qualifications - 5+ years in client success, account management, or client-facing role in a high-growth startup. - Expertise with employee benefits, particularly health/wellness programs. - Experience driving B2B2C enrollment, including designing and implementing campaigns. - Background in the healthcare, wellness, public health, or benefits industry. - Experience using AI tools to increase efficiency and extend capabilities. - Comfort navigating (and leading) in a rapidly growing business, with an entrepreneurial mindset and positive attitude. - Excellent presentation skills. - Proven ability to manage client relationships, juggle multiple accounts, and maximize client retention and expansion. - Experience with Salesforce or a similar CRM (e.g., HubSpot, Gainsight, etc.). - Exceptionally organized, detail-oriented, and clear in both verbal and written communication. - Resourceful and proactive, with an owner’s mentality and a growth mindset. Core Values - Ruthless Prioritization: - We don’t let perfect get in the way of progress. - We move quickly to drive value, not perfection. - We prioritize what drives impact. - We never compromise on standards of excellence. - Member-First, Always: - We design and deliver like we’re caring for someone we love. - We create clear, actionable, human experiences. - We prioritize responsiveness, peace of mind, and outcomes. - We empower members with truth, clarity, and care. - One Team, Moving Fast: - We are aligned in purpose, prioritization, and speed. - We gather diverse perspectives to make informed decisions. - We clear paths for each other and move fast together. - We communicate clearly and respectfully, rallying around shared goals. - Radical Ownership, Relentless Execution: - We don’t just ship—we own outcomes and drive results. - We act with urgency and precision. - We anticipate, initiate, and follow through. - We meet challenges with grit and pragmatism. - We embrace new tech to deliver better outcomes. - Mission Over Ego: - We are ruthlessly aligned to our mission—and leave ego at the door. - We disagree and commit. - We don't tolerate politics or withholding information. - We operate with honesty, transparency, and respect. - Sustained Integrity in Every Detail: - We earn trust by obsessing over accuracy, quality, and clarity in everything we do. - We prioritize clinical precision—data must be right. - We sweat the details because outcomes depend on them. Benefits - Competitive salary and benefits package. - Flexible working hours. - Dynamic work environment where creativity and innovation are encouraged. Important Notice Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.

Role Description SAIC is seeking an Air Force DRRS Training and LMS Lead to join our team. - Instructional Design & Content Development using Articulate and Camtasia. - Works with the SMEs and IDT for all Air Force DRRS training courses, including WBTs, virtual sessions, and live instruction. - Overall lead for eLearning LMS management to include design of subject area and journeys. - Translate complex readiness reporting policies and system workflows into clear, engaging, learner-centered training. - Ensure all training aligns with instructional design best practices and Air Force standards. - Coach SMEs to improve presentation skills, instructional clarity, and learner engagement. - Guide SMEs through content creation, ensuring accuracy and instructional quality. - Facilitate live and virtual training sessions as needed, modeling best-in-class delivery. - Drive innovation in training methods, tools, and delivery models to keep Air Force DRRS training at the forefront. - Identify opportunities to modernize content, streamline workflows, and enhance learner experience. - Maintain a long-term training roadmap that supports Air Force readiness priorities. - Oversee the production, maintenance, and sustainment of all Air Force DRRS training products. - Ensure training remains accurate and up to date with system changes, policy updates, and operational shifts. - Conduct quality assurance reviews of all training materials before publication. Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. - Robust portfolio of offerings across the defense, space, civilian, and intelligence markets. - Includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. - Integrates emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - Approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, with annual revenues of approximately $7.5 billion. - For more information, visit saic.com . - For ongoing news, please visit our newsroom .

• Drive improved business alignment and scale strategic technology partnerships with effective GTM teaming to source or influence new customer engagements • Understand the alliance partner technology, organization, business objectives, go-to-market strategy, channels, and use this insight to build and execute a partnership strategy focused on more customer engagements and sales • Understand who the key decision makers and influencers are at the strategic partner, find areas for highest impact to new business for both parties, and drive execution with the partner across functions - sales, marketing, technical, and product teams • Influence key senior, mid-level and line-level relationships and gain mindshare and preference for Deepwatch as a trusted, ‘go-to’ partner • Work effectively with Deepwatch sales teams across regions • Work closely with marketing to design and implement promotions, campaigns and awareness • Execute against the business plan and make quick adjustments both tactically and strategically • Provide input into overall company strategy and product roadmap

• Initiëren van marktkansen en gesprek aangaan met een (potentiële) klanten • Adviseren over ruimtelijk‑economische strategieën voor campussen en innovatiedistricten • Analyseren van complexe opgaven en het vertalen van ambities naar concrete ontwikkelrichtingen en aanpakken • Begeleiden van samenwerkingsprocessen tussen publieke en private partijen, inclusief bestuurlijke en politieke besluitvorming • Bijdragen aan haalbaarheidsstudies, ontwikkelstrategieën en businesscases voor ruimtelijke ontwikkeling • Verbinden van inhoud, belangen en mensen, met oog voor bestuurlijke en maatschappelijke context