• Drive improved business alignment and scale strategic technology partnerships with effective GTM teaming to source or influence new customer engagements • Understand the alliance partner technology, organization, business objectives, go-to-market strategy, channels, and use this insight to build and execute a partnership strategy focused on more customer engagements and sales • Understand who the key decision makers and influencers are at the strategic partner, find areas for highest impact to new business for both parties, and drive execution with the partner across functions - sales, marketing, technical, and product teams • Influence key senior, mid-level and line-level relationships and gain mindshare and preference for Deepwatch as a trusted, ‘go-to’ partner • Work effectively with Deepwatch sales teams across regions • Work closely with marketing to design and implement promotions, campaigns and awareness • Execute against the business plan and make quick adjustments both tactically and strategically • Provide input into overall company strategy and product roadmap

• Initiëren van marktkansen en gesprek aangaan met een (potentiële) klanten • Adviseren over ruimtelijk‑economische strategieën voor campussen en innovatiedistricten • Analyseren van complexe opgaven en het vertalen van ambities naar concrete ontwikkelrichtingen en aanpakken • Begeleiden van samenwerkingsprocessen tussen publieke en private partijen, inclusief bestuurlijke en politieke besluitvorming • Bijdragen aan haalbaarheidsstudies, ontwikkelstrategieën en businesscases voor ruimtelijke ontwikkeling • Verbinden van inhoud, belangen en mensen, met oog voor bestuurlijke en maatschappelijke context

• Successfully enhance customer facing interactions by adding value. • Providing best in class customer experience and operational execution. • Achieving objectives related to the Patient Support Program by overseeing field execution, ensuring consistent approach regionally in collaboration with cross functional colleagues. • Interact with key Health Care Providers to provide awareness and understanding of the Patient Support Program. • Ensure the highest standards of quality and conduct all activities in an ethical and compliant manner. • Work in partnership with a pharmaceutical manufacturer to understand and contribute to achieving their goals. • Interact with Health Care Providers to provide awareness and ensure effective implementation of Patient Support Programs. • Rapidly respond to external/internal customer needs and look for opportunities to continuously improve services. • Maintain customer support / trust & value while navigating the changing landscape by providing adapted offerings. • Collaborate with key departments at NavieGo and the pharmaceutical manufacturer.

Role Description As a Performance Manager, you will serve as the primary contact for existing customers, focusing on the application of AI technologies within the automotive industry. Your role will involve managing client relationships, retention strategies, and growth initiatives across your portfolio, while showcasing expertise in conversational AI and AI marketing automation to drive industry-specific efficiency solutions. - Build strong relationships with accounts by delivering performance metrics and insights. - Position Impel’s AI-powered products as industry leaders. - Work closely with customers to gain a deep understanding of their business needs. - Align customer needs with Impel’s advanced AI solutions, including conversational AI and AI marketing automation. - Be highly organized, a strategic thinker, and an effective communicator. - Possess a strong knowledge of AI applications in the automotive industry. Qualifications - 3-5 years of work experience in Account Management, with a strong focus on AI technologies in the automotive industry. - Expertise in conversational AI and its applications in customer lifecycle management preferred. - Proven experience with AI-driven efficiency and effectiveness solutions in the automotive sector. - Exceptional time management skills with the ability to handle multiple AI-driven projects simultaneously. - A Bachelor's degree in a related field (e.g., Computer Science, AI, or Business with a focus on technology) is strongly preferred or 3-5 years of relevant work experience in AI-driven performance manager roles. - Certifications or advanced training in AI and machine learning technologies are a plus. - Google Analytics experience preferred. - Up to 70% travel. - Bilingual a plus. Requirements - Strong business acumen with a focus on AI applications in the automotive industry. - Mastery of conversational AI technologies and their implementation in customer lifecycle management. - Expertise in AI-driven efficiency and effectiveness solutions for automotive dealers, OEMs, and marketplaces. - A strategic thinker adept at leveraging data and insights to strengthen relationships, identify challenges, and implement AI-powered solutions to drive growth. - Ability to explain complex AI concepts and their benefits to clients in clear, accessible language. - Self-driven and adaptable, comfortable working remotely, on the road, or in the field to meet business needs. - Ability to work across departments and partner with individuals of varying expertise, including AI specialists and data scientists, to drive successful outcomes. - Excellent organizational, interpersonal, and communication (written and verbal) skills. - Demonstrated ability to establish clear, achievable goals, with a strong determination and commitment to delivering results while being accountable for outcomes. - Exceptional time management skills with the ability to handle multiple AI-driven projects simultaneously. - Capable of thriving in a fast-paced environment, efficiently solving problems with quick, creative solutions through the use of AI technologies. - Proficient in Google Suite, Microsoft Office Suite and familiar with AI and machine learning platforms. - Comfortable working in a fast-paced and dynamic environment driven by AI innovation. - Positive, customer-first attitude with a focus on AI-enabled solutions. - Ability to learn quickly and adapt to rapidly evolving AI technologies. - Maintains confidentiality of work-related issues, records, and company information. - Demonstrates a commitment to Diversity, Equity, and inclusion by treating everyone with respect and dignity, ensuring all voices are heard, and advocating change.