Role Description SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! We provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. Why apply for a Remote SolvOne Customer Service job? - Work from the comfort of your home - Save time and money without a commute - Pay starts at $18.00 per hour - Equipment provided by SolvOne - Paid training begins Mid-May - Option of working at our Cedar Hills, Oregon office if preferred - Set schedules available: - Early Morning: Friday to Monday 5:00 AM – 3:30 PM PT - Comprehensive individualized remote training - Positive work environment: we work hard to appreciate our people - We promote from within and encourage growth Qualifications - 1 year of customer service experience - A strong internet connection and the ability to setup a home office with company provided equipment - Must be a resident of Oregon or SW Washington - Have a positive attitude, great work ethic and a passion for helping others - Be dependable and committed to be at work on time and ready to do your best each day - Dedicate your full attention to your work by not providing care for others during work hours - Commit to superior service for our customers, and support them through both phone and computer interactions - Ability to learn new information, policies and skills including software and petroleum industry knowledge - Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills - Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation - Work at a desk and effectively utilize a phone and computer for the length of your shift - Successfully pass a computer skills assessment, training evaluations, and the trial service period - Successfully pass a pre-employment drug screen and background check - Bilingual is a plus but not a requirement Benefits - Work from home, with the option to work at our office in Cedar Hills if desired - Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel - We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available - A fun and rewarding environment with giveaways and employee recognition programs - Training classes are small, so each new hire gets the individual training needed to succeed - Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done - Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

Role Description This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. - Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system - Assesses customer need for additional products/services - Assesses customer compliance with physician orders - Answers questions and provides customer education regarding products/services - Documents calls in computerized record keeping system - Enters customer orders in computerized system - Verifies and updates demographic information such as address and telephone number in computerized records COULD GO REMOTE Qualifications - Read and analyze documents such as patient orders - Comprehend pharmacy prescription terminology - Effectively communicate with coworkers and patients alike - Help with the training of employees - Calculate figures and amounts in reference to frequency and doses dispensed - Apply common sense understanding to carry out oral and written instructions Requirements - High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training - Computer entry required - Must meet any licensing requirements necessary for specific location Physical Demands - This employee must occasionally lift and/or move up to 50 pounds.

Title: CRM District Service Manager - Kansas Location: Kansas City, Kansas, United States of America Remote Full time Job requisition id R64600 Job Description: At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Leads CVG service related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service. Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals. Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography. Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings. A DAY IN THE LIFE: POSITION RESPONSIBILITIES: - Service Leadership - Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short and long term business objectives especially related to service activities and programs. - Works with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography. - Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers. - Lead and drive changes focused on service burden reduction and new service models. - Work with regional and district leadership to align resources based on business priorities and appropriate service demands. - CVG - Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals. - Drive cross BU support for key CVG programs/needs. - Manage the CVG Champions Program to ensure proper execution of BU expectations. Drive accountability through adherence to deadlines and timely documentation of Champion related activities in Salesforce.com and completion of other stated deliverables. - People Management - Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals. - Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary. - Assist employees with individual development planning. - Responsible Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities. - Business Operations - Business Discipline: Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training - Ensure efficient, effective use of inventory, expenses and assets - Apply Customer Focused Quality Concepts MUST HAVE - BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME - Bachelor's Degree - 4 years of successful professional experience OR - 2 years of experience directly managing employees in a healthcare organization NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: - Medtronic experience in role that interacts with CVG field organization - Knowledge of local cardiac customer base - Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups - Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry - Training and experience with Lean Sigma principles - Demonstrated business acumen - Experience in a healthcare related discipline - Ability to learn and understand technical aspects of business - Ability to manage, coach and develop managers and employees - Capable of critical/strategic thinking; ability to execute strategy PHYSICAL JOB REQUIREMENTS: - The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. - While performing the duties of this job, the employee is regularly required to sit and talk or hear. - The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools or controls. - The employee is occasionally required to reach with hands and arms. - The employee must occasionally lift and/or move up to 15 pounds. - Specific vision abilities required by this job include close vision and distance vision. - The employee must be able to travel by air or car or other mode of transportation. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here. The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc ABOUT MEDTRONIC Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$125,000 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates. • Provide exceptional customer service by responding to inquiries and resolving issues promptly. • Maintain clear and consistent communication with candidates and clients throughout the recruitment lifecycle. • Coordinate interviews and schedules between candidates and hiring managers. • Use ATS and CRM systems to update candidate and client information accurately. • Assist with administrative duties related to recruitment and customer service operations. • Support the team in improving recruitment and service delivery processes.