Role Description This position is Remote in WA, OR, NV, CA, MT, ID, WY, UT, CO, AZ, or NM. You will have the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: - Manage intake authorizations - Work with hospitals, facilities and the clinical team to manage requests for services from members and/or providers - Process incoming faxes and authorizations, including intake, notification of admissions - Handle resolution/inquiries from members and/or providers - Other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma / GED OR equivalent years of experience - Must be 18 years of age OR older - 2+ years of customer service experience - Experience working within the health care Industry and with health care insurance - Experience with computers and Windows Based programs including Microsoft Word, Excel and Outlook - Ability to work a full-time position with a flexible schedule Requirements - Reside within WA, OR, NV, CA, MT, ID, WY, UT, CO, AZ, or NM - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description Midwestern Insurance Alliance (MIA) is seeking a full-time Workers’ Compensation Claims Assistant to join its workers’ compensation claims processing team Remotely. Workers’ Compensation Claims Assistant responsibilities include, but are not limited to: - Input First Report of Injuries into claims system and related duties at time of receipt. - Assist in obtaining police reports on accident claims. - Manage incoming faxes and distribute them to the appropriate individual for handling. - Handle incoming mail. Prepare and process outgoing mail. - Perform as an administrative assistant to the Claims Manager. - Upload and index into paperless filing system. - Handle claim calls. - Provide switchboard relief. - Assist in other duties as requested. Qualifications - Some post-high school education. - Strong verbal and written communication skills. - Strong organizational skills with attention to detail. - Ability to work with little supervision. - Ability to manage multiple tasks in a fast-paced environment. - Proficiency in MS Word, Excel, and Outlook. Requirements Pay Range: $29.81–$31.25 USD/hour Benefits - Medical, dental, vision, disability, and life insurance. - 401(k) with employer match. - Business casual work environment. - 8:00-5:00 Monday-Friday work week.

Role Description We’re looking for a reliable and detail-oriented Virtual Assistant to support our client's billing and day-to-day operations. This role combines healthcare billing responsibilities with administrative support and light social media management. You’ll play a key role in ensuring timely billing, tracking payments, and keeping internal operations organized. This is a remote position, ideal for someone who is self-directed, responsive, and comfortable managing multiple responsibilities independently. - Process billing for skilled nursing and home health services through state platforms - Generate and maintain billing and accounts receivable (AR) reports - Follow up on unpaid claims and outstanding invoices - Manage and schedule 2–3 weekly posts on Facebook - Monitor and respond to emails in a timely manner - Provide general administrative and office management support Qualifications - Experience with healthcare billing, preferably in skilled nursing or home health - Familiarity with state billing systems and claims processes - Strong spreadsheet skills (Excel or Google Sheets) - Understanding of accounts receivable (AR) and billing workflows - Experience managing social media (Facebook) for business use - Highly organized, detail-oriented, and self-motivated - Strong written communication skills Requirements - USD Salary - Ability to work remotely

• Provide essential support in organizing files to enhance team productivity and efficiency. • Proficient in Google Workspace. • Support in organizing and renaming files to increase team productivity. • Support the photo editing team in other repetitive tasks. • Enhance efficiency through effective administrative tasks.