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HMZ Supply Chain Solutions logo
HMZ Supply Chain Solutions

Business solutions on import, export and BPO management, integrated with your ERP and Siscomex

IT Analyst – Infrastructure

AnalystAnalystFull TimeRemoteSeniorTeam 51-200Since 1998H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

26 days ago

Salary

0

Seniority

Senior

Bachelor DegreePortuguese

Job Description

IT Analyst – Infrastructure

HMZ Supply Chain Solutions

• Support SAP system users, prioritizing tasks and resolving issues. • User administration in Active Directory (AD), Group Policy (GPO), webmail, and account management. • Monitor servers and verify backups. • Handle internal and external tickets (Level I and II). • Support systems (Ellas, SAP) and integrations with a focus on data quality. • Execute and follow up on infrastructure projects. • Participate in governance and improvement meetings with infrastructure service providers. • Maintain peripherals, configure phone extensions, and provide printer support. • Create technical documentation and maintain a knowledge base. • Assist in creating and maintaining purchase requests in SAP.

Job Requirements

  • Previous experience in IT, with a focus on infrastructure and support.
  • Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field.
  • Knowledge of Active Directory (AD), Group Policy (GPO), servers, and integrated systems.
  • Strong organizational and analytical skills, and proactive problem-solving ability.
  • Good communication skills for interacting with internal and external stakeholders.
  • Preferred: experience with SAP and the Ellas system.

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